Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Some noise from outside
Issues with payment methods

Categories

Cleanliness
8.56
Reviews consistently mention cleanliness as a positive aspect.
Service
8.53
Staff were described as helpful and friendly, though mixed with some negatives regarding attention.
Location
9.07
Perfect location for hiking and quieter, slightly away from city center.
Room Quality
8.52
Rooms described as spacious and comfortable with nice views.
Amenities
8.55
Good amenities including a breakfast buffet and game room.
Value for Money
8.51
Overall good value for the experience provided.
Food and Beverage
8.56
Breakfast received positive mentions, but no specific details.
Overall Experience
8.53
General positivity expressed in overall stay and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:44

Property Description

Mountain Views and City Sights
Experience the breathtaking beauty of Machu Picchu from your room's patio, offering stunning mountain views and city sights. Enjoy the comfort of modern amenities like a flat-screen TV and free toiletries.

Convenient Services
Take advantage of the hotel's convenient services including room service, concierge assistance, and a tour desk to help you make the most of your visit. Stay connected with free WiFi and explore the area with ease using the currency exchange service.

Relax and Unwind
After a day of exploring Machu Picchu, unwind at the hotel's garden, shared lounge, or terrace. Play a game of billiards or sip on a refreshing drink at the bar while taking in the serene surroundings.

Book your stay at Santuario Machupicchu now to enjoy a memorable experience in Machu Picchu.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 8.56
Service: 8.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
M
Maciej solo_traveller pl
10
Hotel godny polecenia
Pros:

Świetne położenie. Pokój duży i wygodny, woda pod prysznicem ciepła, co nie zawsze jest oczywiste w Peru. Część obsługi mówi po angielsku.

Cons:

Osoba z obsługi, która miała nas odebrać z dworca, dość mocno się spóźniła. Ze względu na to, że bez problemu byśmy trafili do hotelu korzystając z Google Maps, niepotrzebnie straciliśmy trochę czasu na czekanie.

2026-06-19 via Nuitee
P
Praveen solo_traveller us
9
Pros:

The hotel is in a central location. The staff and room were wonderful and the breakfast was nice and delicious. Overall a great place to stay, considering the location.

Cons:

The room was a bit noisy until the traffic died down after 8-9pm.

2026-06-13 via Nuitee
A
Anthony couple gb
9
Excellent Night’s Sleep.
Pros:

The main reason for choosing this hotel was that we wanted a quiet place to stay as we had a very early start. We had an excellent sleep. Breakfast served from 5am. The breakfast was very good with eggs cooked to order. The hotel stored our bags while on our trip to Machu Picchu. The staff were very nice.

Cons:

The dining room was a little cold at 5am but that is not unusual in this part of Peru.

2026-06-09 via Nuitee
M
Michael extended_group ca
10
2026-06-09 via Nuitee
F
Francesco couple be
10
2026-06-08 via Nuitee
T
Tatiana extended_group cl
10
Fue una excelente experiencia
Pros:

Las piezas y el desayuno

Cons:

Nada

2026-05-31 via Nuitee
B
Betsy extended_group us
10
2026-05-29 via Nuitee
V
Virginia couple us
10
Personal muy amable Tranquilo Excelente ubicacion
Pros:

Acorde con el precio Super limpio

Cons:

Que no tiene frigobar

2026-05-25 via Nuitee
O
OM solo_traveller kr
10
2026-05-25 via Nuitee
V
Virginia couple us
8
Pros:

Muy buena ubicacion Limpio Excelente el personal buen desayuno

Cons:

Q no cuenta con frigobar

2026-05-25 via Nuitee
R
Riccardo solo_traveller it
8
2026-05-23 via Nuitee
E
Elzbieta couple us
5
Pros:

Avocado and roles for breakfast were great. We were able to order eggs per request. Location great, a bus to the Macchu Picchu station and ticket booths were right outside. Warm heavy blanket. Beautiful river outside one of the rooms.

Cons:

One room had awful view. No cups in the room. The hotel was very plain but clean no pest- thank goodness. Ot was really bright in one of the rooms because a lamp was shining. Had to wait for hot water 2-4 minutes and after about 5 minutes the water was getting cooler again.

2026-05-16 via Nuitee
S
Serge couple fr
1
2026-05-15 via Nuitee
M
Marisol Rosario family_with_children pe
10
TODO PERFECTO.
Pros:

EL APOYO Y ATENCION CONSTATE DEL STAFF Y EL EQUIPO SANTUARIO. LAS VISTAS DE LA HABITACION SON DIRECTAS AL RIO Y MONTAÑAS VALEN 100000000000000000000000000000000000000000. SUPREMO DESAYUNO!!!!! :D

2026-05-13 via Nuitee
A
Anamabborras couple es
9
Un hotel con una ubicación maravillosa
Pros:

La ubicación, frente al majestuoso rio, era una placer estar en la habitación la ducha con vistas al rio, y montaña, fantástica.
Atención muy buena

2026-05-11 via Nuitee
A
Alejandro solo_traveller co
9
2026-05-10 via Nuitee
G
Guadalupe solo_traveller pe
9
Pros:

Buen desayuno, habitaciones cómodas y con buena vista

2026-04-24 via Nuitee
M
Michael extended_group us
7
Great value for Machu Picchu stay
Pros:

The hot water took a while to heat up in our rooms, and sometimes didn't get as hot as we liked, sometimes it did. The bed was large and the room was large, and the sound of the river was a nice background for sleeping. The pillows could be more comfortable and larger.

Cons:

Inconsistent shower temperature and the bed pillows.

2026-04-17 via Nuitee
solo_traveller us
9
2026-04-11 via Nuitee
C
Cassar couple ca
9
Staff meet us at train station and escorted us to the hotel, and did a great job looking after anything we needed.
Pros:

Staff were incredibly helpful

Cons:

Nothing

2026-04-02 via Nuitee