Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful and friendly staff
Cons:
Some noise from outside
Issues with payment methods

Categories

Cleanliness
8.56
Reviews consistently mention cleanliness as a positive aspect.
Service
8.53
Staff were described as helpful and friendly, though mixed with some negatives regarding attention.
Location
9.07
Perfect location for hiking and quieter, slightly away from city center.
Room Quality
8.52
Rooms described as spacious and comfortable with nice views.
Amenities
8.55
Good amenities including a breakfast buffet and game room.
Value for Money
8.51
Overall good value for the experience provided.
Food and Beverage
8.56
Breakfast received positive mentions, but no specific details.
Overall Experience
8.53
General positivity expressed in overall stay and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:44

Property Description

Mountain Views and City Sights
Experience the breathtaking beauty of Machu Picchu from your room's patio, offering stunning mountain views and city sights. Enjoy the comfort of modern amenities like a flat-screen TV and free toiletries.

Convenient Services
Take advantage of the hotel's convenient services including room service, concierge assistance, and a tour desk to help you make the most of your visit. Stay connected with free WiFi and explore the area with ease using the currency exchange service.

Relax and Unwind
After a day of exploring Machu Picchu, unwind at the hotel's garden, shared lounge, or terrace. Play a game of billiards or sip on a refreshing drink at the bar while taking in the serene surroundings.

Book your stay at Santuario Machupicchu now to enjoy a memorable experience in Machu Picchu.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 139 reviews
Cleanliness: 8.56
Service: 8.53
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
A
Angela • family_with_children • us
9
Pros:

This hotel is in a perfect location. It was nice to stay outside of the main streets of the town center, and one of the bus companies to Machu Picchu operates right outside the hotel. The hotel was clean, and we had a wonderful view of the mountains from the balcony. The staff were helpful in letting us store our luggage before and after check-in/check-out.

2026-08-08 • via Nuitee
O
Oriol • family_with_children • es
8
Bon lloc per passar una nit
Pros:

Habitacions molt comfortables i netes. Amplitud, i els banys molt bé.

Cons:

Esmorzar una mica limitat.

2026-08-06 • via Nuitee
O
Omar • family_with_children • aw
8
2026-08-02 • via Nuitee
P
PEIXOTO FERNANDES SANTOS • couple • br
10
Estadia maravilhosa
Pros:

Tudo muito limpo, organizado, funcionários muito solícitos.

Cons:

Gostei de tudo

2026-07-18 • via Nuitee
E
Elisa • couple • us
10
The place to stay in Machupicchu Pueblo!
Pros:

Amazing hotel! The staff were exceptionally friendly and kind, taking the extra effort in every opportunity. From meeting us at the train stop, to recommending traditional Peruvian food were the locals eat, to giving us advice about which bus company to use and when to line up for the bus to our Machu Picchu adventure. The room was enormous with a balcony and river and mountain view. The room was clean, the bed and pillows were super comfortable, and there was hot water! We had 6.00am entry tickets to Machu Picchu and because we had to start lining up at the bus at 5.10am, they brought the breakfast out early for us. We were able to make our sandwiches and grab some fruit. Highly recommend travelers stay here. It’s very quiet, yet central.

2026-07-17 • via Nuitee
R
Ralph • extended_group • pe
8
2026-07-16 • via Nuitee
S
Stefaan • couple • be
8
2026-07-12 • via Nuitee
L
Luly Sierra • solo_traveller • cl
10
10 de 10
Pros:

Céntrico, cómodo y excelente atención.

2026-07-09 • via Nuitee
S
Sandra • solo_traveller • br
8
Pros:

atendimento

2026-07-08 • via Nuitee
R
Ryane • couple • pe
8
Pleasant, very friendly good service, comfortable stay.
Pros:

Rooms were nice and comfortable, bed was comfortable, location was great, pretty quiet with the sound of the river mostly.
Service was great for being very understaffed. The poor girl was doing so much, doing the job of two people, they should always have at least two people attending the guests on each shift. She still served us kindly and professionally at all times. She received us from the train, brought us to the ministry of culture to buy last minute tickets for machu picchu, and waited for us, then brought us back to the hotel.

Cons:

The building next door had a whole array of cellular antennas, I try to keep away from buildings like that, should be illegal near to install in populated buildings, given the amount of radiation they put out.

Breakfast was basic, was offered 1 scrambled egg, I'm a 2-3 egg a day kind of person, but I didn't bother asking for more, would be nice if they offered 1 or 2, and cooked however you like it. They probably would have if I asked, but I didn't bother.

2026-07-08 • via Nuitee
C
CHIZURU • couple • jp
10
マチュピチュにいくなら是非ここ！
Pros:

駅からほんの少し離れています　（もちろん駅近です）
静かで川のせせらぎが聞こえてきます
そして　マチュピチュに行くバスがホテルの目の前から出ています　チケットもすぐそばで購入できます
そして　スタッフがとてもとても親切です　またお会いしたいです

Cons:

無いです

2026-07-02 • via Nuitee
G
Ghosh&Co • family_with_children • ae
7
Enjoy at Machupicchu Pueblo
Pros:

The hotel is in an excellent location, and very near to Machu Picchu treking start point. The staff were exceptionally friendly, courteous, and always willing to help, which made the stay very pleasant.

The breakfast, however, was fairly basic and could be improved with more variety. The rooms were comfortable but could have been cleaner. Also, there is no air conditioning in the rooms, which may be a drawback for some guests. On the positive side, the bus station for Machu Picchu is just a short walk away, making it very convenient for travelers visiting the site.

Cons:

Hotel staffs are exceptionally helpful.

2026-07-02 • via Nuitee
C
Cristian • couple • cl
8
2026-06-30 • via Nuitee
Y
Yannick • solo_traveller • fr
8
Étape avant Machu Pichu
Pros:

Super accueil du réceptionniste de nuit qui ne nous a pas lâché avant d'être sûr que nous ayons tous les bons billets.
Grande chambre mais pas assez de chauffage

Cons:

Toiles d'araignées au niveau des fenêtres
Manque de verre pour se rincer la bouche

2026-06-28 • via Nuitee
D
Daniel • solo_traveller • us
7
2026-06-28 • via Nuitee
C
Carmen • couple • es
7
No se corresponde calidad-precio
Pros:

Ubicación

Cons:

Desayuno

2026-06-25 • via Nuitee
P
Pedro Andrés Díaz • solo_traveller • es
10
2026-06-21 • via Nuitee
A
Augusto • extended_group • it
9
2026-06-21 • via Nuitee
M
Maciej • solo_traveller • pl
10
Hotel godny polecenia
Pros:

Świetne położenie. Pokój duży i wygodny, woda pod prysznicem ciepła, co nie zawsze jest oczywiste w Peru. Część obsługi mówi po angielsku.

Cons:

Osoba z obsługi, która miała nas odebrać z dworca, dość mocno się spóźniła. Ze względu na to, że bez problemu byśmy trafili do hotelu korzystając z Google Maps, niepotrzebnie straciliśmy trochę czasu na czekanie.

2026-06-19 • via Nuitee
P
Praveen • solo_traveller • us
9
Pros:

The hotel is in a central location. The staff and room were wonderful and the breakfast was nice and delicious. Overall a great place to stay, considering the location.

Cons:

The room was a bit noisy until the traffic died down after 8-9pm.

2026-06-13 • via Nuitee