JW Marriott Hotel Nairobi

Hotels
•
Marriott Hotels & Resorts
9.5 (426 reviews)
Chiromo Lane, Westlands , Nairobi , KE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful design
Comfortable rooms
Exceptional facilities
Cons:
High transport costs from the airport

Categories

Cleanliness
9.46
Rooms were spotless and beautifully designed.
Service
9.93
Exceptional service from warm and professional staff.
Location
9.47
Great location, part of the overall appeal.
Room Quality
9.92
Loved the rooms, very comfortable and well-designed.
Amenities
9.45
Great facilities including spa, gym, and conference area.
Value for Money
8.41
Transport costs to/from the airport were seen as over the top.
Food and Beverage
9.46
The breakfast and dining experience were very good.
Overall Experience
9.93
A warm, refreshing, and memorable escape in Nairobi.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:27

Property Description

Luxurious Accommodations
Experience unparalleled comfort in our air-conditioned rooms equipped with modern amenities and stunning city views.

Exceptional Dining Options
Indulge in a variety of culinary delights at our on-site restaurant offering a range of international cuisines, including Indian specialties.

Premium Facilities
Enjoy access to our year-round outdoor pool, fitness centre, sauna, and terrace to unwind and relax during your stay.

To book your stay at the JW Marriott Hotel Nairobi for a truly unforgettable experience, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 426 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.47
Room Quality: 9.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.93
J
jacqueline • family_with_children • tz
10
2026-10-14 • via Nuitee
M
Marieme Esther • solo_traveller • us
10
Excellent
Pros:

Everything, the staff, the rooms, the proximity to my favorite store

Cons:

M/A

2026-10-12 • via Nuitee
M
Mohammed • couple • ye
10
2026-10-12 • via Nuitee
O
Olivier • solo_traveller • ci
8
2026-10-10 • via Nuitee
N
Nosindiso • solo_traveller • zw
9
2026-10-09 • via Nuitee
M
Mesut • solo_traveller • ch
10
Pros:

Perfect location, super friendly personel and amazing restaurants. The heated pool on the 5th floor with gym, spa and sauna were the perfect mix

2026-10-08 • via Nuitee
G
Gloria • solo_traveller • ke
9
2026-10-08 • via Nuitee
T
Tamara • couple • gb
10
2026-09-17 • via Nuitee
T
Tamara • couple • gb
10
2026-09-17 • via Nuitee
C
Caroline • couple • gb
9
2026-09-17 • via Nuitee
T
Tamara • solo_traveller • gb
10
2026-09-17 • via Nuitee
M
Monica • family_with_children • us
9
Amazing stay
Pros:

This hotel is very luxurious and the staff is amazing. Thank you.

Cons:

The pool needed a little more heat (we visited in September and the winter winds were blowing hard)

2026-09-16 • via Nuitee
B
btt • solo_traveller • cd
10
2026-09-14 • via Nuitee
A
Alex • couple • ke
7
Pros:

Good

2026-09-12 • via Nuitee
B
Billy • solo_traveller • tz
10
2026-09-11 • via Nuitee
O
Oladimeji • couple • ke
10
2026-09-09 • via Nuitee
S
Saleem • solo_traveller • ca
10
2026-09-09 • via Nuitee
Z
Zahro • couple • ke
10
2026-09-09 • via Nuitee
B
btt • solo_traveller • cd
10
2026-09-08 • via Nuitee
P
Padraig • extended_group • au
10
Great experience, staff were very kind and welcoming
2026-09-07 • via Nuitee