Abstract Hotel

Hotels
8.2 (3625 reviews)
8 Upper Queen Street , Auckland , NZ

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Mostly modern amenities
Cons:
Delayed check-in
Hidden fees for breakfast
Gloomy room atmosphere

Categories

Cleanliness
8.28
The room was clean and well looked after, but concerns were raised about the air conditioning.
Service
8.75
Friendly staff with some accommodating experiences, although there were issues with check-in delays.
Location
8.79
Good location, though some mentioned it being a long walk from the city center.
Room Quality
7.74
The room was described as modern but also noted as gloomy and small, not meeting expectations.
Amenities
8.27
Amenities like air conditioning improved the experience, yet there were unexpected costs for breakfast items.
Value for Money
7.73
Concerns over hidden costs and overall pricing compared to competitors.
Food and Beverage
7.28
Breakfast experience described negatively, with additional charges for coffee and juice.
Overall Experience
8.75
Overall good experience despite some complaints; stylish and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 03:52

Property Description

Abstract Hotel in Auckland offers a luxurious stay with modern amenities. Wellness Retreat: Fitness Centre & Terrace provide relaxation options, while the on-site restaurant serves delectable meals. Tech-Savvy Convenience: Free WiFi & Business Centre cater to business and leisure guests alike. Comfortable Rooms with Modern Facilities ensure a pleasant stay.

Experience the best of Auckland's attractions from Abstract Hotel's central location. Book your stay now for a memorable experience in the vibrant city.

Important information:

Please note that there is a 2.5 % charge when you pay with a credit card.

The Hot tub/Jacuzzi and Spa Facilities is available from Wednesday to Sunday from 10am - 7pm.

This is paid service and pre booking is required.

They are close on all public holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 3625 reviews
Cleanliness: 8.28
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
L
Larsen • solo_traveller • nz
10
2026-10-17 • via Nuitee
G
Gemma • solo_traveller • nz
8
2026-10-16 • via Nuitee
M
Mehta • couple • in
7
Stay was just okay for the time we spent but not comfortable for any longer stay
Pros:

Breakfast was good though it lacked variety with exactly the same menu on all four days. The staff was responsive. Location was very convenient.

Cons:

There was no assistance for baggage to and from from our room, being seniors.
The rooms had no intercoms to ask for any service or assistance. Toilet was very small with barely space to move.

2026-10-15 • via Nuitee
O
Olive • solo_traveller • nz
10
Tiny adventure
Pros:

The rooms are beautiful, moody and tiny, I loved it. They felt cosy, tidy, minimalst and without wastage. The little public areas, reading room, tiny bar, very cool! Also love that it has a window we can open, I was able to have fresh air all night .

Cons:

It was warm in the room and I didnt see the portable fan till the mornings light.

2026-10-15 • via Nuitee
B
Booth • family_with_children • nz
10
It was amazing! Beyond our expectations.
Pros:

I loved how friendly and accommodating the staff were, especially when we arrived a few hours early - they looked after our bags until check-in time and made sure we were all settled in well. We also got a complimentary room upgrade, which was lovely. We thoroughly enjoyed our stay. We'll definitely be back!

2026-10-15 • via Nuitee
S
Skyler • solo_traveller • us
8
2026-10-15 • via Nuitee
J
Judith • extended_group • nz
7
2026-10-14 • via Nuitee
S
Shavneel • solo_traveller • au
7
Everything was alright but room colour was not good
Pros:

Is very clean and tidy
Housekeeping staff were super

Cons:

The light is too dim and colour of the room is too dark not appealing at all
Hand tub was too small to was your face

2026-10-14 • via Nuitee
E
escobar • couple • nz
9
2026-10-14 • via Nuitee
B
Blair • family_with_children • nz
8
great stay would return
Pros:

Breakfast was great very good selection and tasted excellent

Cons:

Beds where too hard

2026-10-14 • via Nuitee
Q
quinny13 • solo_traveller • nz
7
Pros:

Location , having breakfast next door and having everything I needed

Cons:

The TV is crap, cant get any app etc as no wifi to it and no basic TV channels

2026-10-14 • via Nuitee
B
Buntong • solo_traveller • nz
10
2026-10-14 • via Nuitee
E
Elina • solo_traveller • au
7
2026-10-14 • via Nuitee
P
Paige • solo_traveller • nz
7
2026-10-13 • via Nuitee
O
Olivia • couple • nz
7
2026-10-12 • via Nuitee
B
Benjamin • solo_traveller • au
7
Nearly perfect
Pros:

The location and facilities

Cons:

The light in the tv that always stays on even at night

2026-10-12 • via Nuitee
L
Lehtinen • solo_traveller • fi
10
2026-10-12 • via Nuitee
R
Rojan • solo_traveller • nz
1
2026-10-12 • via Nuitee
M
Milla-Rose • solo_traveller • nz
10
2026-10-12 • via Nuitee
N
Nitesh • solo_traveller • nz
7
2026-10-12 • via Nuitee