InterContinental Auckland by IHG

Hotels
InterContinental Hotels & Resorts
9.2 (567 reviews)
1 Queen Street , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Comfortable rooms
Cons:
Parking difficulties
Housekeeping inconsistencies

Categories

Cleanliness
8.3
Some concerns about housekeeping detail noted.
Service
9.8
Consistently positive feedback about staff and services.
Location
9.8
Multiple reviews highlight the perfect location for accessibility.
Room Quality
9.3
Rooms are described as beautiful and comfortable.
Amenities
8.8
Good amenities with some comments about parking.
Value for Money
8.8
Rated reasonably for the overall experience.
Food and Beverage
9.3
Breakfast options and room dining received positive remarks.
Overall Experience
9.5
High satisfaction reported across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:59

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities, offering a comfortable and stylish stay.

Gourmet Dining Options
Savor a delectable buffet, à la carte, or vegetarian breakfast each morning at our exquisite restaurant.

Central Location
Conveniently situated in the heart of Auckland, explore nearby attractions such as Viaduct Harbour and Sky Tower.

To experience luxury and convenience in the vibrant city of Auckland, book your stay at InterContinental Auckland, an IHG Hotel.

Important information:

Please note that the room types of unit "Classic Room" are subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 24 per day.

Location

Guest Reviews

9.2
Based on 567 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
M
Maria Celia couple br
10
2026-05-15 via Nuitee
A
Anna couple ru
10
2026-05-14 via Nuitee
H
Heinui solo_traveller pf
10
2026-05-10 via Nuitee
E
Elizabeth couple au
10
Fantastic experience
Pros:

We had a very enjoyable experience and were particulary impressed with the restaurant.

The room was well serviced and staff were very friendly and obliging.

2026-05-08 via Nuitee
G
Gerry couple au
10
WONDERFULL
Pros:

Very Friendly Staff And nothing was too troublesome

Cons:

Nothing What service we received was exceptional

2026-05-06 via Nuitee
K
Kamil extended_group ru
10
2026-05-05 via Nuitee
K
Kamil extended_group ru
10
2026-05-05 via Nuitee
A
Anamaria couple cl
8
Pros:

La ubicación y el desayuno

Cons:

El sistema para regular luces y calefacción

2026-05-02 via Nuitee
S
Stewart couple gb
9
2026-04-30 via Nuitee
S
Steve couple nz
2
2026-04-29 via Nuitee
T
Tzyy Tsiong couple tw
8
2026-04-27 via Nuitee
M
Manoj Isuru solo_traveller lk
10
2026-04-26 via Nuitee
J
Jugoslava couple au
9
Beautiful comfortable hotel in a great location.
Pros:

Comfortable and very well located. Staff were excellent.

Cons:

Nothing

2026-04-25 via Nuitee
D
Dylan couple au
10
2026-04-22 via Nuitee
A
Adele family_with_children it
10
2026-04-22 via Nuitee
B
Brad couple au
9
One of the best places I’ve ever stayed at
Pros:

Perfect location and views

Cons:

Nothing

2026-04-21 via Nuitee
L
Luz Consuelo family_with_children es
9
2026-04-17 via Nuitee
A
Arndt solo_traveller de
8
2026-04-16 via Nuitee
S
Sarah couple nz
10
2026-04-15 via Nuitee
L
Luz Consuelo family_with_children es
9
Mejora en el Chek-in
Pros:

Ubicación y conforto.

Cons:

El tramite del Chek-in, esperamos mucho tiempo despues de las 15 horas, paracque nos dieran la habitación.

2026-04-13 via Nuitee