InterContinental Auckland by IHG

Hotels
InterContinental Hotels & Resorts
9.2 (596 reviews)
1 Queen Street , Auckland , nz

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Comfortable rooms
Cons:
Parking difficulties
Housekeeping inconsistencies

Categories

Cleanliness
8.3
Some concerns about housekeeping detail noted.
Service
9.8
Consistently positive feedback about staff and services.
Location
9.8
Multiple reviews highlight the perfect location for accessibility.
Room Quality
9.3
Rooms are described as beautiful and comfortable.
Amenities
8.8
Good amenities with some comments about parking.
Value for Money
8.8
Rated reasonably for the overall experience.
Food and Beverage
9.3
Breakfast options and room dining received positive remarks.
Overall Experience
9.5
High satisfaction reported across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:59

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms equipped with modern amenities, offering a comfortable and stylish stay.

Gourmet Dining Options
Savor a delectable buffet, à la carte, or vegetarian breakfast each morning at our exquisite restaurant.

Central Location
Conveniently situated in the heart of Auckland, explore nearby attractions such as Viaduct Harbour and Sky Tower.

To experience luxury and convenience in the vibrant city of Auckland, book your stay at InterContinental Auckland, an IHG Hotel.

Important information:

Please note that the room types of unit "Classic Room" are subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 24 per day.

Location

Guest Reviews

9.2
Based on 596 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
R
Rhys solo_traveller au
7
Pros:

Room was modern and comfortable with fantastic views

Cons:

Noisy location on 9th floor due to proximity to night-life below.

2026-07-04 via Nuitee
T
Thomas solo_traveller ch
9
Erstklassiges Hotel an Top Lage
Pros:

Das Hotel liegt bei den Quay der Fähren sehr zentral. Sehr freundliches Personal in allen Bereichen des Hotels, der Checkin ging sehr schnell und ich habe eine sehr schöne Suite mit Hafenblick im 10. Stock erhalten wie gebucht. In der Lounge gibt es am Abend sehr feine Canapes. Alle Sehenswürdigkeiten sind gut zu Fuss zu erreichen. Meine Suite (Eck Suite mit Hafenblick) war sehr gut ausgestattet.

Cons:

Im Erdgeschoss des Hotels hat es eine Bar, dort läuft so laute Musik bis zum Teil 04.00h Morgens, da ist an schlafen ohne Ohrenstöpsel nicht zu Denken. Ich habe das Hotel damit konfrontiert, sie haben mir einen Zimmerwechsel angeboten. Aber ich habe diese Suite mit Hafenblick extra gebucht und mit 400CHF/Nacht bezahlt. Sie sind mir dann mit der Übernahme der Valet Parking Kosten und einem Essens Gutschein von 100NZD entgegen gekommen.Was für mich dann in Ordnung war. Und sie haben sich in aller Form entschuldigt. Auch hört man den Verkehr sehr gut sogar in der 10. Etage.

2026-07-04 via Nuitee
S
Selina solo_traveller nz
9
2026-07-03 via Nuitee
M
Mark couple au
9
2026-07-02 via Nuitee
C
Cynthia couple nz
10
2026-06-29 via Nuitee
B
Boast solo_traveller nz
7
2026-06-29 via Nuitee
E
Emma family_with_children nz
9
2026-06-29 via Nuitee
B
Bruce solo_traveller nz
9
Great hotel in a very central location
Pros:

Excellent room, with the most comfortable hotel bed I’ve ever slept in. Great harbour views if on 8th floor or above.

Cons:

A little pricey, especially the breakfast surcharge. Most guests probably don’t wear their reading glasses in the shower, so the bodywash, shampoo and conditioner dispensers were difficult to differentiate.

2026-06-28 via Nuitee
M
Maguey Vairea Maite family_with_children pf
10
Excellent
Pros:

Excellent établissement, un personnel aux petits soins et une localisation centrale ✨
Une mention spéciale pour l’équipe du petit déjeuner du Advieh ✨👌

2026-06-27 via Nuitee
J
Jenny couple nz
9
2026-06-24 via Nuitee
S
Summan couple nz
10
2026-06-24 via Nuitee
G
Guillaume solo_traveller pf
10
Très bel hôtel
Pros:

Le confort et le calme de la chambre
Le petit dejeuner tres copieux
Personnel au top

Cons:

Rien

2026-06-22 via Nuitee
F
Felicia family_with_children id
9
2026-06-20 via Nuitee
D
Daryl couple au
10
Fabulous
Pros:

Fabulous hotel in excellent position with great staff and exceptional room on 10th floor with magnificent views of the harbour

Cons:

Everything was perfect

2026-06-17 via Nuitee
M
MC couple nz
10
5 star quality
Pros:

5 star all the way. From location to the little details.

Cons:

None. Will be back for sure

2026-06-15 via Nuitee
E
Emily couple nz
10
Wonderful
Pros:

Location and interior stunning

Cons:

Nothing

2026-06-14 via Nuitee
J
Jesseca couple nz
9
Was a nice stay
Pros:

Good location and good food and drink

Cons:

At the start one of the staff tryed to charge me full price without telling me when I have already paid for the booking.

2026-06-13 via Nuitee
R
Rui couple nz
5
Cons:

The air conditioning was not warm enough, make my guests feel too cold and afraid of going to having a shower. They told me they were very disappointed. That’s a major letdown.

2026-06-13 via Nuitee
J
Jonathan solo_traveller au
10
Superb new hotel
Pros:

Everything was perfect

Cons:

Nothing

2026-06-12 via Nuitee
S
Serai family_with_children nz
9
We will always be back
Pros:

Second family-staycation as we love the facilities and breakfast. Amenities are great and considering location super quiet

Cons:

Staff weren’t as great as last time this trip

2026-06-06 via Nuitee