AWA Hotel

Hotels
7.6 (2150 reviews)
2 Kawaha Point Road Fairy Springs , Rotorua , nz

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Facilities

Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor amenities
Uncomfortable room quality

Categories

Cleanliness
7.63
Clean but inconsistent, as some reviews highlighted cleanliness while others noted issues.
Service
8.1
Generally positive experiences with service, though some negative interactions were reported.
Location
8.74
Positive feedback on the location being convenient and great for attractions.
Room Quality
7.09
Mixed reviews with some rooms being described as basic or lacking comfort.
Amenities
6.92
Many mentions of poor amenities, including lack of basic kitchen facilities and maintenance issues.
Value for Money
7.58
Comments suggest value could be better, especially in relation to room quality and amenities.
Food and Beverage
7.13
Limited information but some reports of poor functionality of restaurant services.
Overall Experience
7.6
Overall experience mixed, with some enjoying their stay and others expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 05:31

Property Description

Luxurious Accommodation
AWA Hotel in Rotorua offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. Each room comes equipped with a kettle, flat-screen TV, and free toiletries, providing convenience and relaxation.

Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delicious meals to satisfy your taste buds. Start your day right with a buffet, continental, or Full English/Irish breakfast offered daily, setting the perfect tone for your adventures in Rotorua.

Convenient Location
Situated near key attractions like Rotorua International Stadium and Paradise Valley Springs, AWA Hotel is the ideal base for exploring the Bay of Plenty region. With a 24-hour front desk and tour services, your travel needs are seamlessly taken care of.

Experience luxury and convenience at AWA Hotel - book your stay now for an unforgettable Rotorua getaway.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 2150 reviews
Cleanliness: 7.63
Service: 8.1
Location: 8.74
Room Quality: 7.09
Amenities: 6.92
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.6
P
Patricia • extended_group • nz
1
Pros:

Great location

Cons:

Beds too hard, showers were ridiculous

2026-05-30 • via Nuitee
S
Selina • solo_traveller • nz
10
2026-05-27 • via Nuitee
M
Moeroa • solo_traveller • nz
9
Cons:

Parking is appalling

2026-05-27 • via Nuitee
C
Carol • family_with_children • nz
4
Cons:

Parking was terrible. I booked two rooms and bedding in both rooms had stains.

2026-05-26 • via Nuitee
C
Christopher • couple • au
7
It’s fine. Nothing terrible but also nothing amazing.
Pros:

Clean, good location for accessing skyline.

Cons:

Some staff weren’t very friendly/helpful.

2026-05-23 • via Nuitee
K
Kim • solo_traveller • nz
7
Pros:

Convenient

Cons:

Shower stall grout needed a good round of Exit Mold

2026-05-22 • via Nuitee
K
keturah • couple • nz
7
I enjoyed my stay. Peaceful nice retreat from driving and friendly, helpful staff.
Pros:

I liked how clean it was. I liked that there was late check in. I liked the bathroom. Customer service was awesome. I also liked that my room was close to the elevator and stairs. That it was nice and quiet.

Cons:

I didn't really like the bed, it was a little small, a bit firm and there was no top sheet. I thought it would have been nice if there was a couch beside the bed and the table on the same side as the TV. Didn't really see the need for the table and chair in the corner near the end of the bed.

The parking on the side, by the side entrance was a little tight - had to reverse back out. Luckily I have a 2 door coupe, I would have had to park quite far if I had a bigger car.

2026-05-21 • via Nuitee
L
Laumatia • family_with_children • nz
8
Pros:

i loved the bathroom it was so pretty inside and then the bed was really comfy it was nice and firm so it was easy on my back so it was definitely a good stay.

2026-05-21 • via Nuitee
G
Gurbinderjit Singh • family_with_children • nz
8
2026-05-17 • via Nuitee
G
George • solo_traveller • nz
10
2026-05-17 • via Nuitee
C
Cainã • solo_traveller • br
6
It's OK
Pros:

It is well located. Close to Mitai and Skyline.

Cons:

The mattress is not that comfy to sleep with someone.

2026-05-17 • via Nuitee
H
Henk • solo_traveller • nz
6
2026-05-17 • via Nuitee
S
Selina • solo_traveller • nz
9
2026-05-17 • via Nuitee
G
Gener • couple • nz
7
2026-05-16 • via Nuitee
J
Janet • family_with_children • nz
9
2026-05-13 • via Nuitee
J
Jordan • solo_traveller • nz
6
Pros:

Good location, Friendly staff & nice rooms.

Cons:

The linen might’ve been clean but had stains all over it.

2026-05-10 • via Nuitee
M
Michael • solo_traveller • nz
6
2026-05-05 • via Nuitee
D
David • couple • nz
6
2026-05-04 • via Nuitee
J
John • couple • nz
1
2026-05-03 • via Nuitee
M
Mary • solo_traveller • nz
9
Pros:

Clean and comfortable

2026-05-02 • via Nuitee