CitySide Hotel Tauranga

Hotels
9 (616 reviews)
16 First Avenue , Tauranga , nz

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 616 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jo solo_traveller nz
8
Great value for money
Pros:

Lots of parking, modern amenities, smart use of space, right down town.

Cons:

Our front door squeaks every time there's a teeny breeze out in the corridor, which gets annoying.

2026-07-25 via Nuitee
J
Jianlin couple nz
5
Pros:

The facilities are relatively new.

Cons:

The room is at the end of the corridor. You still need to go through the fire escape. There is a strange sound at night, and the mirror is facing the bed.

2026-07-24 via Nuitee
A
Anthony couple nz
8
2026-07-21 via Nuitee
S
Sarah couple nz
9
we enjoyed it
Pros:

it was perfect for us being right in the middle

Cons:

nothing

2026-07-18 via Nuitee
S
Simon solo_traveller nz
10
2026-07-17 via Nuitee
B
Bruce solo_traveller nz
10
Pros:

We have stayed here a few times now definitely the cleanest hotel , quiet and comfortable. Lovely owner, we really like staying here. Great little coffee machines in each room.

2026-07-17 via Nuitee
B
Bruce solo_traveller nz
10
2026-07-16 via Nuitee
R
Ramona solo_traveller es
9
Lovely hotel
Pros:

A very lovely hotel with a fantastic location and great facilities. We were allocated a wheelchair-accessible room, which gave us an incredible amount of space, including an additional room. The accommodation was clean and well-equipped with a handy kitchenette. There was also plenty of parking, which was very convenient.

Cons:

The only downside was that the electrical distribution board behind our room was quite noisy overnight, and it woke me up a few times each night.

2026-07-15 via Nuitee
M
Michal couple nz
10
2026-07-12 via Nuitee
P
Paul solo_traveller nz
9
2026-07-10 via Nuitee
W
Warren couple nz
9
A perfect place to stay
Pros:

Everything was great

Cons:

A comfortable lounge chair would have made it a perfect 10/10

2026-07-10 via Nuitee
M
Mark solo_traveller nz
10
Fantastic Accomadation
Pros:

Great location and very clean, tidy and quiet Hotel. will definitely book again when in Tauranga

Cons:

I have nothing bad to say about this Hotel. Just wish them all the very best.

2026-07-09 via Nuitee
I
Irene solo_traveller nz
10
Pros:

Spotlessly clean, spacious room and bathroom. Comfortable beds and pillows. Luxurious toiletries and towels. Location very close to restaurants yet quiet.

2026-07-05 via Nuitee
T
Tania extended_group nz
7
Average but could be better
Pros:

Location was good for us close by to an event we attended and the Tauranga shops.

Cons:

Room had no toaster and reception wasn’t open to ask in the morning, got one later when room service came but was too late. Also no brush/ cloth or detergent to do dishes or clean sink (hygiene wise this is not very good and should be addressed)

2026-07-05 via Nuitee
J
Judith solo_traveller nz
10
Pros:

Clean, central and comfortable

2026-07-04 via Nuitee
S
Steve solo_traveller nz
10
Pros:

Great place

2026-06-29 via Nuitee
S
Somang couple nz
8
Pros:

부모님이 출장 겸 휴가를 가셨는데 한국인 직원이 계셔서 편안하게 쉬다 오셨습니다.

2026-06-29 via Nuitee
E
Erina extended_group nz
10
Easy to check in after hours. And was extremely clean and comfortable.
Pros:

Clean, warm and very modern.

2026-06-28 via Nuitee
M
Maybelle couple nz
10
2026-06-28 via Nuitee
L
Lupeiki family_with_children ck
10
Amazing location, great food & fancy spotless rooms.
Pros:

I have stayed once before & it was so easy to check in. The rooms are exceptionally clean which I love, it’s also quite affordable too. Parking is such a plus, you have to pay for some hotels.

Cons:

Not about the property just wished we could have stayed longer

2026-06-27 via Nuitee