CitySide Hotel Tauranga

Hotels
9 (568 reviews)
16 First Avenue , Tauranga , nz

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Great staff and service
Convenient location
Cons:
Small room sizes
Limited food options
Noise issues from outside

Categories

Cleanliness
8.89
Most reviews mention the hotel as clean and well-maintained.
Service
9.36
Staff described as helpful and accommodating, contributing to a positive experience.
Location
9.4
Convenient location close to the city centre and restaurants, highlighted positively.
Room Quality
8.35
Room sizes mentioned as small for some, but overall decor and comfort were appreciated.
Amenities
8.88
Good amenities mentioned such as modern facilities, although some complaints about specific items.
Value for Money
9.34
Generally perceived as good value for the services provided.
Food and Beverage
8.39
Limited feedback on food, some mention of breakfast in the room as a downside.
Overall Experience
9.36
Positive sentiments across various reviews suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 06:02

Property Description

Luxurious 5-Star Stay in Tauranga

Modern Amenities: CitySide Hotel Tauranga offers air-conditioned rooms with top-notch facilities including a fridge, minibar, and a coffee machine. The private bathrooms come with complimentary toiletries and a hairdryer, while free WiFi keeps you connected. Some rooms even boast stunning city views.

Allergy-Free Environment: Rest assured in the allergy-free environment provided by the hotel, ensuring a comfortable stay for all guests.

Convenient Location: Situated just 10 km from ASB Baypark Stadium and 5 km from Tauranga Airport, CitySide Hotel Tauranga is the perfect choice for travelers seeking luxury and convenience in Tauranga.

Book your stay at CitySide Hotel Tauranga now for a truly upscale experience in Tauranga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 568 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
M
Mumble 13 couple nz
10
Absolutely delightful, couldn't have asked for a better place. Recommended to all.
Pros:

I was a bit skeptical about the great reviews online and the affordable rate but decided to give it a try. It was as good as the reviews said it was! Spotlessly clean, well designed, 2 comfortable armchairs, a wonderful bed, coffee maker, we loved the lighting in the room, and breakfast - wow! It was free with our booking.com deal and it was delicious and very generous. That's the only place we will stay in Tauranga in future. AND the price was well below many of Tauranga's 'better' hotels/motels.

Cons:

We would have liked to stay much longer. Maybe next time.

2026-05-30 via Nuitee
C
Curle solo_traveller nz
9
Pros:

Good size room and super clean. Easy to get to and location great.

Cons:

TV viewing needs sky to access movies

2026-05-29 via Nuitee
B
Bruce solo_traveller nz
9
Clean and quiet
Pros:

This Hotel was immaculately clean right from walking in. Friendly staff and easy check-in.
They had coffee pod machines in the room which was amazing. Beds really comfortable, the air conditioning is better than heatpumps in my opinion, it is quieter and I appreciated that, also as stated room was soundpoof, we could not hear anything from the rooms either side at all during our stay.

Cons:

The only thing that was a bit of an annoyance, was the led light poles in the parking lot that shine right at the windows, although the curtains are decent you couldn't have a blackout room.

2026-05-28 via Nuitee
E
Emily solo_traveller nz
8
2026-05-28 via Nuitee
Q
Quita couple nz
10
Great surpassed expectations. Thank you
Pros:

Good parking. Had a little sink to fill kettle. Plenty of coffee and tea. Smelt lovely. Very clean. Quiet.

2026-05-28 via Nuitee
J
Justin couple nz
10
2026-05-28 via Nuitee
J
Jamie solo_traveller nz
7
2026-05-28 via Nuitee
H
Hyang Sun couple nz
8
편리한위치에 정말 깨끗한 숙소입니다.
Pros:

2층 높이의 아담한호텔이며, 모든걸 이용하기에 위치가 편리합니다. 청소가 정말 깨끗하게 되어있고, 필요하면 조식과 우유가 제공되며 조식은 토스트와 씨리얼,요거트등이 있고, 신청하면 방으로 가져다주는 시스템입니다.

Cons:

침대매트리스가 많이 물컹해서 저희부부는 잠을 거의 못잤어요.(개인차가 있을수있습니다.)
샤워기 수압이 약한편입니다.

2026-05-26 via Nuitee
L
Lyn couple au
9
Very comfortable very clean great location
Pros:

Excellent location, rooms very well equipped, great furnishings and very comfortable bed. If ever we are back in Tauranga we would definitely stay there again

Cons:

Property was great

2026-05-25 via Nuitee
E
Elaine couple de
8
2026-05-23 via Nuitee
T
Taliilagi family_with_children nz
7
2026-05-22 via Nuitee
J
Jocelyn couple nz
10
Will difent
Pros:

Very modern and tidy and great location

Cons:

No microwave

2026-05-22 via Nuitee
L
Lardner solo_traveller au
9
Pros:

Very comfortable & clean. Easy access on ground floor. Parking convenient. Close to cafes.

2026-05-21 via Nuitee
J
Johnny solo_traveller nz
10
Great bed, great location!
Pros:

Very clean and modern. Bed was incredibly comfortable. Nice and handy to local bars and restaurants.

Cons:

Staff at counter was a little cold and unfriendly during check in.

2026-05-19 via Nuitee
M
Martin couple at
9
2026-05-18 via Nuitee
B
Barnard solo_traveller nz
10
2026-05-17 via Nuitee
M
Mark solo_traveller nz
10
2026-05-13 via Nuitee
J
J & J Ford solo_traveller au
9
Everything but...
Pros:

The room was spacious, very clean and very comfortable. The chairs were a great comfortable place to rest off the bed. The bed was the best of 5 different hotels we stayed in during our trip. The shower itself was spacious and great water pressure plus bonus face wipes were a nice touch. The continental breakfast was satisfactory - no issues. Ample free parking. Good walking distance to a bunch of restaurants / food outlets.

Cons:

Our only complaint was the size of the bathroom itself (not the shower which was excellent). The rest of the room was so compact you have to twist over the toilet to reach any of the towels, and of the counter space, and when using the toilet it was a very tight fit (think caravan toilet sizing). I often used the foyer shared toilet as the one in the room was just too cramped.

2026-05-12 via Nuitee
N
Norman solo_traveller nz
9
Pros:

Great location close to the city and water, but nice and peaceful as well. Parking is easy too.

Cons:

nothing

2026-05-11 via Nuitee
S
Sean couple nz
10
Pros:

Cleanliness, location and complimentary breakfast

Cons:

N/A

2026-05-11 via Nuitee