Pullman Auckland Airport

Hotels
Pullman Hotels and Resorts
9 (4993 reviews)
37 Tom Pearce Drive , Auckland , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Spacious and comfy rooms
Great overall experience
Cons:
Chaotic service during busy times
High charges for additional items

Categories

Cleanliness
8.64
Mostly clean but issues mentioned in the breakfast service.
Service
8.11
Service was chaotic and unresponsive at times.
Location
9.65
Great location next to the airport, making it very convenient.
Room Quality
9.6
Rooms described as excellent, spacious, and comfortable.
Amenities
9.13
Good facilities, although some services were not utilized.
Value for Money
8.59
Expensive but appreciated for the quality of stay.
Food and Beverage
8.64
Food was excellent but charged for additional items.
Overall Experience
9.61
Despite some issues, overall a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:16

Property Description

Luxurious Accommodation
Enjoy 5-star accommodation at Pullman Auckland Airport, complete with air-conditioned rooms and modern amenities like a coffee machine and flat-screen TV.

Convenient Location
Located just a few steps away from Auckland Airport, our hotel provides easy access to popular attractions like Auckland Botanic Gardens and Mount Smart Stadium.

Delicious Dining Options
Start your day right with a buffet, continental, or Full English/Irish breakfast served every morning at the hotel's restaurant.

Book now for a luxurious stay at Pullman Auckland Airport!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 49 per day.

Location

Guest Reviews

9
Based on 4993 reviews
Cleanliness: 8.64
Service: 8.11
Location: 9.65
Room Quality: 9.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.61
J
J solo_traveller nz
9
2026-05-31 via Nuitee
M
Meg couple au
10
Super relaxing, beautiful rooms, right at the airport
Pros:

Rooms are beautiful, spacious and very comfortable

Cons:

It is very expensive for no extra inclusions

2026-05-30 via Nuitee
W
William couple au
9
2026-05-30 via Nuitee
M
Melissa solo_traveller au
5
Pros:

Location was great, room was lovely.

Cons:

Room service was awful, and I've never stayed at such an incredibly noisy airport hotel...

2026-05-30 via Nuitee
S
Suzanne solo_traveller nz
10
Beautiful. Would definitely stay again. So glad we have this at the airport in Nz now
Pros:

Everything. Real 5 star hotel. Staff were amazing too.

2026-05-30 via Nuitee
S
Stewart solo_traveller nz
8
Easy and accommodating
Pros:

It was easy

Cons:

The soap dispensers in the shower and bathroom were crap, super hard to get product out, and the shower took ages to heat up, like 3-4minutes. Forgot to mention it when I checked out.

2026-05-30 via Nuitee
B
Belinda solo_traveller nz
10
Great location lovely room
Pros:

Everything

Cons:

Nothing

2026-05-29 via Nuitee
C
Cushla solo_traveller nz
10
Luxury accommodation with airport convenience
Pros:

Beautiful, stylish rooms in a luxury hotel near to the airport

Cons:

Nothing - would stay again

2026-05-29 via Nuitee
T
Tania solo_traveller au
9
Pros:

Seamless checkin and location

Cons:

Absolutely nothing!

2026-05-29 via Nuitee
品儒 extended_group tw
8
2026-05-29 via Nuitee
N
Naomi couple nz
10
2026-05-29 via Nuitee
E
Elise Smith solo_traveller nz
10
2026-05-29 via Nuitee
K
Kathryn couple au
10
Pros:

Always our go to hotel. Beds are comfortable. Easy to walk to departures. And short walk from arrivals.

2026-05-28 via Nuitee
Y
YaChu extended_group tw
10
入住當晚,剛好碰到多人報到,稍微等待片刻服務人員隨即引導至櫃檯安排房間入住。此次訂兩間房,服務人員也貼心安排在同樓層相鄰兩間房。
Pros:

服務品質

2026-05-28 via Nuitee
H
Hamish couple gb
10
Pros:

Exceptional service and facilities. World class.

2026-05-28 via Nuitee
G
Gillian couple gb
10
One night is not enough to appreciate this lovely hotel
Pros:

Stayed at the Pullman so we could make an early departure in the morning. Super hotel, beautifully designed and lovely staff who gave us a warm welcome. The food at dinner was great. All in all a fabulous hotel.

Cons:

Can't see how this could be improved.

2026-05-28 via Nuitee
L
Liana couple ck
9
short and sweet
Pros:

perfect location for needs

2026-05-28 via Nuitee
S
Susan solo_traveller nz
9
2026-05-28 via Nuitee
B
Belinda solo_traveller za
9
Convenient stay for early check in at the airport
Pros:

The hotel is walking distance from the airport which make checking in for early flight very convenient.

2026-05-27 via Nuitee
C
Charles extended_group us
8
Very comfortable and convenient stay to catch an international flight
Pros:

So close to the international terminal and car rentals.

Cons:

Parking is pricey

2026-05-27 via Nuitee