Hotel Royal Luzern

Hotels
8.2 (2574 reviews)
Rigistrasse 22 , Luzern , ch

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Comfortable rooms
Cons:
Cleanliness issues
Restaurant not open
Value felt high for some amenities

Categories

Cleanliness
7.41
Specific mentions of cleanliness concerns in some reviews.
Service
8.88
Staff are consistently described as friendly and helpful.
Location
8.92
Proximity to attractions and positive comments about views.
Room Quality
8.37
Rooms are spacious with good views, but some issues noted.
Amenities
7.9
Good amenities like coffee machines in rooms but some concerns about the restaurant.
Value for Money
7.36
Some reviews suggest it felt expensive for the quality provided.
Food and Beverage
8.41
Breakfast options received high praise, but restaurant was closed.
Overall Experience
8.38
Generally positive feedback with a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:53

Property Description

Luxurious Accommodation
Hotel Royal Luzern offers elegant non-smoking rooms with modern amenities including free WiFi and flat-screen TVs. Each room is tastefully decorated with comfortable bedding for a relaxing stay.

Delicious Dining Options
Start your day with a delightful breakfast spread featuring buffet, continental, and vegetarian choices. Savor a variety of flavors to suit your palate and energize yourself for a day of exploration in Luzern.

Prime Location
Conveniently located near Lido Luzern and Lucerne Station, Hotel Royal Luzern provides easy access to popular attractions like the Lion Monument and Chapel Bridge. Explore the beauty of Luzern and indulge in exciting activities like hiking during your stay.

Book now for an unforgettable experience at Hotel Royal Luzern!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 2574 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 8.38
D
Dustin couple pl
9
Bombastic
Pros:

The view

Cons:

Too hot during summer

2026-07-25 via Nuitee
Y
Yuanpin family_with_children cn
7
一般般
Pros:

位置还行

Cons:

房间太小

2026-07-25 via Nuitee
C
CHRISTELLE extended_group fr
10
Bon rapport qualité prix pour la suisse
Pros:

Le calme, le petit balcon
Petit déjeuner varié et de qualité

2026-07-25 via Nuitee
M
Mf V solo_traveller fr
9
Pros:

Amabilité. Emplacement et très bon petit-déjeuner.
Vue sur le lac

2026-07-25 via Nuitee
A
Ariane solo_traveller de
8
Seeblick mit Stil
Pros:

Ich hatte sehr kurzfristig das erstbeste Hotel mit freien Zimmern mit schönem Seeblick gebucht, und war außerordentlich positiv überrascht. Normalerweise wähle ich ganz andere Hotelstile, dieser wirkte in sich sehr stimmig. Die Lobby und der Frühstücksraum hatten eine ganz besondere Atmosphäre. Das Personal habe ich als außergewöhnlich freundlich und aktiv hilfsbereit erlebt, vom Front Desk Manager (Bangin Salih) bis zur Praktikantin und zum Room Service. Die Freundlichkeit wirkte echt, nicht gespielt. Sie haben wirklich alles dazu getan, meinen Aufenthalt positiv zu gestalten. Danke!
Ansonsten ist natürlich der Seeblick ein Traum, die ruhige Lage bei trotzdem (relativer) Zentrumsnähe.
Mein Zimmer hatte sogar Seeblick von der Dusche aus!
Und dafür, dass ich sehr kurzfristig, während der Hochsaison, gebucht habe, war der Preis wirklich okay (Natürlich kann man nicht erwarten, in einer von Touristen überfluteten Stadt kurzfristig Hostelpreise zu bekommen. Oder 5 Sterne Standard im 3 Sterne Hotel. Wobei der Seeblick von der Dusche aus (Zimmer 6) wirklich was hatte!).

Cons:

Ein Abend-Restaurant im Hotel selbst wäre optimal gewesen, es gab aber eine Empfehlungsliste.
In der zweiten Nacht hatte ich recht laute Nachbarn.
Die im Zimmer vorhandenen Kopfkissen waren nicht optimal für mich, da würde ich beim nächsten Besuch ein eigenes mitbringen.

2026-07-25 via Nuitee
O
OZGECAN family_with_children tr
8
2026-07-24 via Nuitee
R
Rebekka solo_traveller ch
9
Sehr empfehlenswert!
Pros:

Sehr schöne Lage mit Loggia für den Sundowner.

2026-07-24 via Nuitee
A
Ashley extended_group us
8
2026-07-24 via Nuitee
J
Joshua family_with_children us
6
It worked but wouldn’t stay there again.
Pros:

The balcony views were great. Everything was clean.

Cons:

Breakfast was pretty basic, eggs were powdered when the picture shows an omelette station. Would not buy the breakfast again. There is no AC in the rooms. We had a small portable unit that may have cooled at one point but was so loud when you hit the cool button it wasn’t worth it. We slept without covers and managed but if AC is important to you I would look elsewhere.

2026-07-24 via Nuitee
E
Edina solo_traveller hu
10
Beautiful view with good location
Pros:

Perfect location. Beautiful view. Nice, elegant hotel. Very good breakfast.
Price is correct according to Swiss hotel prices ( however a bit expensive). I highly recomend the hotel. Teas are great!

Cons:

No fridge in the room. I needed assistance to keep my medication cold, staff was helpful.
You need adapter for the sockets!

2026-07-24 via Nuitee
L
ludovic solo_traveller ch
7
Pros:

La vue lac depuis notre chambre

2026-07-24 via Nuitee
D
Dave couple nl
7
2026-07-24 via Nuitee
J
June couple gb
10
great location, could have been nice if our room had been better
Pros:

Create location, good views nice breakfast and seating dining area.

Cons:

Our room was next to the elevator. We had no Air-con, but I kind of Aircon unit that had no water in it. It took us a night to work it out. Our room was very hot even though it wasn’t the hottest day of the year. Lack of plugs in the room. Hotel appeared to be run by interns.

2026-07-23 via Nuitee
S
Sara solo_traveller ch
8
2026-07-22 via Nuitee
D
Deborah solo_traveller gb
10
Pros:

The comfortable and spacious room, the helpful staff, the lovely decor and soft music. The location is walking distance from all the sights and is also very quiet.

Cons:

The breakfast was a bit expensive, the coffee machine difficult to navigate and and lack of good gluten free options.

2026-07-22 via Nuitee
J
Jingyue couple cn
8
2026-07-22 via Nuitee
S
Sara couple ch
9
2026-07-22 via Nuitee
B
Bettina solo_traveller ch
10
2026-07-22 via Nuitee
K
Keith couple gb
10
Pros:

Beautiful property and Location .
The lady in reception was amazing

2026-07-21 via Nuitee
S
saz couple au
10
Pros:

The location and view from this property exceeded my expectations. Having booked a Lakeview, the views were stunning. It would've been easy just to sit on the balcony all day long taking in the view. The staff was super helpful, very friendly and spoke multiple languages as often is the case in Europe.

2026-07-21 via Nuitee