Mountain Top Park Hotel

It's a shame the restaurant/bar is not open during the afternoon for cold drinks/snacks. I ate there one evening and the menu is very limited and the food pretty basic. Also odd to not have any teaspoons at breakfast and provide plastic straws for stirring tea and coffee. Not very eco friendly. I just used the end of my knife instead!

Can't remember, so if there was something at all, must have been minor thing only🙂

נקיון צריך שיפור

Das Restaurant war nie geöffnet. Die eigentlich tolle Aussichtsplattform ist sehr vernachlässigt

Ci sono varie cose che non vanno, la porta finestra della stanza non ha la zanzariera, per cui non si può tenere
mai la finestra aperta, non ci sono ventilatori ma solo A/C peccato che se va in blocco la notte poi si muore di caldo.
Nonostante le stanze siano molto pulite, intorno alla struttura è un po’ un cantiere per cui ci sono cumuli di macerie, tubi, piastrelle…
La struttura ha un gran potenziale ma è un po “kitsch”, per favore togliete i fiori finti(!!).

El aseo

Ni jedan taxi nije htio da dodje po nas posto se hotel nalazi jako visoko

I would not recommend staying here in its current state.

The hotel is very dated, and to make matters worse it is undergoing major reconstruction. The beautiful views are overshadowed by piles of construction materials, discarded toilets, and what appeared to be unsafe building supplies around the new swimming pool project. It felt much more like staying on a building site than at a hotel.

Even finding the hotel was a nightmare. Signage is extremely limited, and Google Maps directs you to what appears to be the exit rather than the entrance. The parking area is very tight and feels precarious to manoeuvre in. To make matters more confusing, reception is located on a different site, but this was never communicated before arrival. As we were leaving, we noticed one of the hotel’s road signs had been knocked over and was lying broken on the roadside, which explained why finding the entrance was so difficult.

The worst experience was being woken at 5:40 a.m. by a huge truck delivering swimming pool equipment. The truck became stuck outside, with the driver repeatedly revving the engine. After reporting it to reception, nothing happened. I waited around 10 minutes before having to go outside myself. No member of staff came to help, and I ended up shouting to the truck driver to stop. Not a single apology or acknowledgment was offered afterwards.

The décor throughout the hotel is tired, with peeling paint and generally poor-quality maintenance and construction.

The advertised “happy hour” coffee and cookies were also disappointing. We had to remind staff that it was supposed to be provided. When it finally arrived, it consisted of a bucket of weak coffee with powdered creamer and the cheapest local cookies imaginable.

Service was consistently poor. Staff seemed far more interested in sending WhatsApp messages trying to sell excursions and upsell services than dealing with basic guest needs or resolving genuine problems.

Me gustó todo

Nada negativo para mi