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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Garden
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Safety deposit box
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Outdoor pool - seasonal
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Mobile app for room service
Review Highlights
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Property Description
Central Location and Views
Hotel Inti Kuyen Plaza is ideally situated in Pucón, offering stunning views of the main square, the casino, and even the volcano and interior garden. Just 2 blocks away from Villarrica Lake, guests can easily explore the surroundings.
Comfort and Amenities
Each of the 15 rooms at Hotel Inti Kuyen Plaza is equipped with modern conveniences such as satellite TV, minibar, microwave, and air conditioning. Guests can also enjoy complimentary tea and coffee, ensuring a cozy stay. Safety is a priority with safes provided in every room.
Relaxation and Leisure
Guests can start their day with a delicious continental breakfast either in the cafeteria or in the comfort of their room. The hotel features an outdoor swimming pool, hot tubs, fitness facilities, and a garden for relaxation. Additionally, indulge in massage services and take advantage of the laundry facilities available.
Book your stay at Hotel Inti Kuyen Plaza now for a memorable experience in Pucón!
A deposit via bank wire is required to secure your reservation. A hotel representative will contact you after booking to provide bank wire instructions.
Please note extra beds are available for an extra fee and are subject to availability.
LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Please be informed that only credit cards are accepted for prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$12 per person per night when using an available cot.
Children up to and including 5 years old stay for US$12 per person per night when using an existing bed.
Children from 3 years old to 17 years old stay for US$20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Desde la recepción, sus instalaciones y comodidades exelente !!!
Os colaboradores são diferenciados e solicitos.
Ampla e aconchegante.
La habitación
Que no tuviera generador,porque justo nos tocó el peluche y nos cambiaron de hotel, Pero todo es maravilloso
La ubicación es perfecta y la relación precio calidad es correcta.
La atención del personal es muy buena, son muy amables.
Todo muy limpio y cómodo.
Al desayuno buffet le pondría un 7 de 10, es todo rico, pero en comparación a otros hoteles similares es inferior.
El primer día nos realizaron cambio de toallas, el segundo día ya no y el tercero nos retiramos, pero ese segundo día entregamos tarde la llave para aseo y puede haber influído. (Esto entendiendo que no pedimos el servicio adicional de pago)
También nos dejaron una bolsa de basura con el contenido del día anterior anudada encima de la mesa, la persona de limpieza debe haberla olvidado.
Da ansiedad no saber si tendrás estacionamiento cuando sales, ya que son poquitos, pero siempre encontramos disponibilidad a pesar de ello.
El lavamanos no funcionaba del todo bien y el jabón goteaba.
En ningún caso son falencias graves, recomiendo el lugar.
Excelente ubicación en el centro de la ciudad.
Acogedor y amabilidad en el personal
Buen servicio de limpieza.
Desayuno con todo lo necesario
Nada
Srta. Nathy, una persona fuera de serie. Trato excepcional.
Aseo del baño puede mejorar
Si
Estuvo súper el alojamiento nada que decir
La ubicación y la vista al Volcán Villarrica
No tenía asensor
Excelente ubicación, cuantas con estacionamiento, por lo que te desplazas caminando.
Es un poco viejo, pero está bien para el precio
Centrally located, lovely staff, little corner kitchenette (kettle, microwave, fridge). Very comfortable, decent buffet breakfast. My husband is celiac and they kindly accommodated us by preparing hard-boiled eggs for him each morning to avoid cross-contamination.
Si mucho!
El sonido del aire acondicionado de la habitación pero es algo que no se puede evitar
Muy cómodo y bien ubicado.
En el desayuno faltó café y huevos. La reposición fue un poco tardía. Y nuestro último día de estancia comenzaron a retirar las cosas mientras desayunábamos y eso me pareció un poco incómodo. Al menos debió esperarse hasta terminar nuestro desayuno. En lo demás todo bien.
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