Hotel Inti Kuyen Plaza

Hotels
9 (1061 reviews)
Pedro de Valdivia 375 , Pucón , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good breakfast variety
Cons:
Noise from the bar
Some maintenance issues
Wi-Fi issues

Categories

Cleanliness
8.46
Several mentions of cleanliness being good, but some guests indicated the need for maintenance.
Service
9.93
Many reviews highlight the friendliness and helpfulness of the staff.
Location
9.97
The hotel is frequently praised for its excellent location.
Room Quality
8.42
Guests noted room size and comfort, but some had issues with noise.
Amenities
8.45
Basic amenities mentioned, but some guests pointed out areas for improvement.
Value for Money
8.41
Overall value reflected positively in guest reviews, though breakfast could be improved.
Food and Beverage
8.96
Breakfast quality varied in reviews; some praised it while others suggested improvements.
Overall Experience
9.43
Overall satisfaction indicated by numerous positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:13

Property Description

Central Location and Views
Hotel Inti Kuyen Plaza is ideally situated in Pucón, offering stunning views of the main square, the casino, and even the volcano and interior garden. Just 2 blocks away from Villarrica Lake, guests can easily explore the surroundings.

Comfort and Amenities
Each of the 15 rooms at Hotel Inti Kuyen Plaza is equipped with modern conveniences such as satellite TV, minibar, microwave, and air conditioning. Guests can also enjoy complimentary tea and coffee, ensuring a cozy stay. Safety is a priority with safes provided in every room.

Relaxation and Leisure
Guests can start their day with a delicious continental breakfast either in the cafeteria or in the comfort of their room. The hotel features an outdoor swimming pool, hot tubs, fitness facilities, and a garden for relaxation. Additionally, indulge in massage services and take advantage of the laundry facilities available.

Book your stay at Hotel Inti Kuyen Plaza now for a memorable experience in Pucón!

Important information:

A deposit via bank wire is required to secure your reservation. A hotel representative will contact you after booking to provide bank wire instructions.

Please note extra beds are available for an extra fee and are subject to availability.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Please be informed that only credit cards are accepted for prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$12 per person per night when using an available cot.
    Children up to and including 5 years old stay for US$12 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1061 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
V
Valeria Espinoza • solo_traveller • cl
10
2026-06-19 • via Nuitee
F
Francisca • solo_traveller • cl
10
Maravilloso, nos atendieron 10/10 el desayuno rico y las piezas amplias y lindas
Pros:

Si mucho!

Cons:

El sonido del aire acondicionado de la habitación pero es algo que no se puede evitar

2026-06-19 • via Nuitee
N
Nicole • couple • cl
8
Pros:

Muy cómodo y bien ubicado.

Cons:

En el desayuno faltó café y huevos. La reposición fue un poco tardía. Y nuestro último día de estancia comenzaron a retirar las cosas mientras desayunábamos y eso me pareció un poco incómodo. Al menos debió esperarse hasta terminar nuestro desayuno. En lo demás todo bien.

2026-06-16 • via Nuitee
S
Simone • solo_traveller • cl
10
2026-06-13 • via Nuitee
J
Jorge • solo_traveller • cl
6
2026-06-10 • via Nuitee
J
Julio • solo_traveller • cl
8
Pros:

La ubicacion y espacio de la habitacion muy comoda

Cons:

El ruido del pasillo

2026-06-08 • via Nuitee
H
Helga • solo_traveller • cl
10
Pros:

La ubicación, y la comodidad de la habitación

2026-06-07 • via Nuitee
J
jorgelina • solo_traveller • ar
9
2026-06-01 • via Nuitee
M
Maria Froylana • couple • ar
5
Estuvo bien
Pros:

El personal amable y gentil. La ubicaciòn muy buena. la habitacion limpia amplia, con buenos colchones y sabanas.

Cons:

El desayunador es pequeño para la cantidad de personas. No habia personal suficiente para reponer los alimentos y bebidas calientes. Tuvimos que solicitar cucharas pues no habia, las mesas y sillas muy pegadas entre si la personas se chocaban por momento en que se paraban.
Deje el automovil afuera pues el estacionamiento estaba lleno y los autos mal acomodados, falta de orden y comunicaciòn para que puedan entrar correctamente los autos.

2026-06-01 • via Nuitee
M
Maria Rosa • couple • ar
10
2026-06-01 • via Nuitee
V
Valeria • couple • cl
5
Para pocos días
Pros:

La ubicación, el desayuno(menos el café)

Cons:

Los estacionamientos están sujetos a disponibilidad, las habitaciones no tienen buen aislamiento acústico. La calidad de la cama, las almohadas, sábanas y toallas no era buena.
Tenías que dejar tu llave cada vez que salías del hotel.
La tv no tenía acceso a plataformas.
El café de grano del desayuno era muy malo, lo intentamos mejorar con leche y azúcar, pero era mejor el Nescafé instantáneo.
Para la ducha había disponible un solo producto como jabón, shampoo y acondicionador.

2026-05-28 • via Nuitee
N
Naya • family_with_children • cl
9
2026-05-25 • via Nuitee
M
MARTINEZ BARRIENTOS • couple • cl
9
2026-05-25 • via Nuitee
G
Gabriel • solo_traveller • cl
9
2026-05-25 • via Nuitee
A
Aline • couple • br
10
Lugar perfeito para quem vai para pucon!
Pros:

Hotel muito aconchegante. Café da manhã, atendimento, limpeza, conforto, custo benefício, localização nota mil!!!

Cons:

Adorei tudo!

2026-05-24 • via Nuitee
W
Walter • solo_traveller • ar
8
2026-05-23 • via Nuitee
M
Macarena • solo_traveller • cl
10
Pros:

Ubicación excelente el personal muy atento y el desayuno bien completo.

2026-05-21 • via Nuitee
M
Marcela Rosana • couple • ar
10
Pros:

•La calidez en la atención
•La ubicación
•Las instalaciones
•El desayuno

2026-05-20 • via Nuitee
F
fernando • solo_traveller • ar
8
2026-05-19 • via Nuitee
R
Rosa Carolina • couple • cl
10
2026-05-19 • via Nuitee