Hotel Casa Aure

Hotels
8.9 (1868 reviews)
2712 Compañía de Jesús , Santiago , cl

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Luggage storage
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cozy
Helpful staff
Great location
Friendly service
Cons:
Poor breakfast quality
Room temperature issues
Blood on sheets

Categories

Cleanliness
8.48
Cleanliness was mentioned positively in many reviews but noted issues like poor towel quality and blood on sheets.
Service
9.99
Service received high praise, with descriptions highlighting helpful and friendly staff.
Location
9.49
Most reviews appreciated the central location, although some mentioned nearby areas as degraded.
Room Quality
7.94
Cons about room temperature and lack of air conditioning impacted the rating.
Amenities
8.97
Amenities were acceptable, though breakfast quality varied significantly across reviews.
Value for Money
9.43
Value for money was acknowledged positively but with some reservations related to quality.
Food and Beverage
6.98
Several reviews criticized the low quality and lack of variety in food offerings.
Overall Experience
9.95
Overall experience was largely positive, with many positive mentions despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Prime Location in Santiago
Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city.

Comfortable Accommodation
Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible.

Convenient Amenities
Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.

Important information:

We are a Hotel embodied in a historic building, with its original façade and details but remodeled for your comfort.

Aure is located in the heart of the Yungay neighborhood, a neighborhood with a very important heritage value and close to many attractions and restaurants. The property is located 98 feet from La Peluquería Francesa, 98 feet from Museo Taller, 1312 feet from Plaza Yungay, 1148 feet from Espacio Gárgola, 2297 feet from Parque Quinta Normal and 2297 feet from the Museum of the Memory of Santiago

Each room has been carefully and uniquely decorated and is equipped with a flat-screen TV. Some rooms at Casa Aure have a balcony and a small living room. The rooms include bed linen, towels and amenities.

Casa Aure serves an à la carte breakfast. Staff at the reception speak English and Spanish and provide practical information about the area and surroundings.

Shuttle service to and from the airport and Tours is provided at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1868 reviews
Cleanliness: 8.48
Service: 9.99
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 6.98
Overall Experience: 9.95
A
Abel solo_traveller cl
10
Pros:

Benjamin el recepcionista nocturno qué me recibió junto con Francisco quien me atendió durante el desayuno, son personas muy amables, y atentas, el servicio es de primera, los felicito por la dedicación y amabilidad que los caracteriza.

Cons:

No tengo ningun comentario que hacer.

2026-05-23 via Nuitee
I
Igor couple br
10
Pros:

Muito boa a estadia ! Recomendo !

2026-05-22 via Nuitee
S
Sofiya couple it
10
2026-05-22 via Nuitee
J
Juan solo_traveller cl
9
Fantástico
Pros:

Buen desayuno y buena atención de Juan en la recepción, muy cordiales. La limpieza se destaca y la comodidad de la habitación me encantó. Además muy tranquilo para descansar.

Cons:

Lo Canales de tv y falta un poco mas de calefacción.

2026-05-22 via Nuitee
S
Sofiya couple it
10
Best place in Santiago and kindest staff!
Pros:

The hotel is probably the best price-quality we’ve seen in Chile so far! And the best staff for sure. Our entire experience - from check in to check out went very smoothly. The staff, Francisco and Juan, were the most caring and welcoming people, they gave us a free upgrade for the room (we ended up staying twice at the Hotel!), helped us with laundry, booking a taxi to the airport and even leaving our bigger luggage overnight while we took a trip to Valparaiso! They were very polite, kind and professional and really make sure the guests have everything they need. The rooms are extremely clean, comfortable beds, great showers, and the design is lovely! It felt luxurious and for a great price too! Breakfast was also great in the dining area, food was fresh and tea/coffee was available throughout the day. Would recommend staying here to everyone!

Cons:

Nothing, it was ideal

2026-05-22 via Nuitee
T
Torres solo_traveller cl
10
Pros:

Desayuno

2026-05-21 via Nuitee
A
Andrea couple cl
10
Muy placentera
Pros:

Hermoso!!

Cons:

Nada

2026-05-20 via Nuitee
S
Sandra couple co
8
Buen lugar
Pros:

Las instalaciones del hotel y el personal bueno, Benjamin y todo el personal muy amables

Cons:

la ubicación, el sector es viejo

2026-05-20 via Nuitee
D
Daniela Mónica solo_traveller cl
10
2026-05-18 via Nuitee
P
Pablo solo_traveller ar
10
Pros:

Muy recomendable. Zona segura el barrio Yungay y muy pintoresco. Cerca de la Alameda para tomar facil el metro. Excelente atención, habitaciones limpias y cómodas. Muy bueno en relación al precio.

2026-05-17 via Nuitee
B
BARDOU solo_traveller fr
8
Pros:

Proche de l'aeroport,parfais pour notre derniere nuit a santiago, quartier très sympa, personnel très gentil

2026-05-16 via Nuitee
B
barja lopez solo_traveller cl
9
Pros:

La habitación y el desayuno maravilloso.

2026-05-16 via Nuitee
L
Leyton solo_traveller cl
10
2026-05-15 via Nuitee
J
Junior solo_traveller nz
9
2026-05-15 via Nuitee
A
Arenas solo_traveller cl
10
Muy buen Lugar para descansar con las ,3 B, Buenos, Bonito y Bwrato...
Pros:

Me parece muy bueno el lugar. Sobre todo , Limpio y la calidad de la atención del personal. Maravilloso.

2026-05-13 via Nuitee
A
Andrés Angelo solo_traveller cl
8
Pros:

Muy buena atención, especialmente de parte de Juan.

2026-05-13 via Nuitee
T
Thalita couple br
9
Muito boa.
Pros:

Eu adorei a acomodação, chuveiro maravilhoso, o atendimento muito bom, eu amei os espelhos nas escadas.

Cons:

Eu só não dei 10 porque não possui ar-condicionado (central de ar), o quarto possui 2 climatizadores pequenos, e como já estava no fim do verão foi tranquilo dormir a noite, mas durante o dia era um pouco quente.

2026-05-12 via Nuitee
M
Melissa solo_traveller au
10
Pros:

Highly recommend, excellent value for money. Clean, beautiful space. Amazing breakfast. Great customer service from Juan, he was helpful with organizing my transport from the airport. Great space to rest after a flight in comfort. Shower had good pressure and wifi was fast.

Cons:

Nothing at all!

2026-05-12 via Nuitee
D
Diane couple ae
10
Would stay here again
Pros:

Very helpful staff

2026-05-11 via Nuitee
C
Carlos solo_traveller cl
9
Tranquilidad
Pros:

Ambientación y personal (Juan y Francisco)

Cons:

Nada

2026-05-11 via Nuitee