Hotel Casa Aure

Hotels
8.9 (1965 reviews)
2712 Compañía de Jesús , Santiago , CL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Airport shuttle
Tour desk
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Cozy
Helpful staff
Great location
Friendly service
Cons:
Poor breakfast quality
Room temperature issues
Blood on sheets

Categories

Cleanliness
8.48
Cleanliness was mentioned positively in many reviews but noted issues like poor towel quality and blood on sheets.
Service
9.99
Service received high praise, with descriptions highlighting helpful and friendly staff.
Location
9.49
Most reviews appreciated the central location, although some mentioned nearby areas as degraded.
Room Quality
7.94
Cons about room temperature and lack of air conditioning impacted the rating.
Amenities
8.97
Amenities were acceptable, though breakfast quality varied significantly across reviews.
Value for Money
9.43
Value for money was acknowledged positively but with some reservations related to quality.
Food and Beverage
6.98
Several reviews criticized the low quality and lack of variety in food offerings.
Overall Experience
9.95
Overall experience was largely positive, with many positive mentions despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Prime Location in Santiago
Located in the heart of Santiago, Hotel Casa Aure is a stone's throw away from major attractions like Museo de la Memoria Santiago and Museum of Pre-Columbian Art. With convenient access to Santa Lucia Hill, Movistar Arena, and La Chascona, our hotel offers the perfect base for exploring the city.

Comfortable Accommodation
Our guest rooms are designed to provide utmost comfort, featuring flat-screen TVs, private bathrooms with showers, and some even include a balcony for you to enjoy the view. Rest assured, each room is equipped with premium bed linen and towels to make your stay as pleasant as possible.

Convenient Amenities
Enjoy round-the-clock service with our 24-hour front desk, airport transfers, and concierge service. Stay connected with complimentary WiFi throughout the property. Don't miss out on experiencing the vibrant Patio Bellavista and the shopping paradise of Costanera Center just a short distance away. Book your stay at Hotel Casa Aure now for an unforgettable Santiago experience.

Important information:

We are a Hotel embodied in a historic building, with its original façade and details but remodeled for your comfort.

Aure is located in the heart of the Yungay neighborhood, a neighborhood with a very important heritage value and close to many attractions and restaurants. The property is located 98 feet from La Peluquería Francesa, 98 feet from Museo Taller, 1312 feet from Plaza Yungay, 1148 feet from Espacio Gárgola, 2297 feet from Parque Quinta Normal and 2297 feet from the Museum of the Memory of Santiago

Each room has been carefully and uniquely decorated and is equipped with a flat-screen TV. Some rooms at Casa Aure have a balcony and a small living room. The rooms include bed linen, towels and amenities.

Casa Aure serves an à la carte breakfast. Staff at the reception speak English and Spanish and provide practical information about the area and surroundings.

Shuttle service to and from the airport and Tours is provided at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1965 reviews
Cleanliness: 8.48
Service: 9.99
Location: 9.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 6.98
Overall Experience: 9.95
J
joão eduardo • couple • br
8
2026-09-19 • via Nuitee
M
Maia • couple • br
9
2026-09-19 • via Nuitee
Álvaro • solo_traveller • cl
10
2026-09-15 • via Nuitee
F
Fernanda • couple • cl
10
Hospitalidad 10/10
Pros:

La atencion es lo que mas me gusto, la hospitalidad de las personas que atienden dentro del lugar es muy buena. Por otro lado la ubicacion acomoda bastante.

Cons:

La cama al momento solo de sentarse en ella sonaba muchisimo. Al intentar dormir tambien. Quizas sea bueno que revisaran las tablas. A pesar de eso igual dormi bien

2026-09-14 • via Nuitee
A
Ana Carolina • couple • br
9
Tranquila
Pros:

Cama confortável

2026-09-14 • via Nuitee
M
miranda • family_with_children • cl
8
Pros:

la ubicacion lindo barrio, muy ricas las camas y la ducha

Cons:

el desyuno podria ser mas rico, es bastante completo pero me falto que fuera mas rico

2026-09-14 • via Nuitee
J
Josafat • solo_traveller • cr
10
2026-09-11 • via Nuitee
M
macarena • couple • cl
10
Si bien fue muy corta, la experiencia fue muy buena, benjamin muy amable súper preocupado de todo
Pros:

Muy cómodo

Cons:

Estaba todo muy bueno

2026-09-11 • via Nuitee
J
Josafat • solo_traveller • cr
10
Pros:

El personal muy amable, dispuesto ayudar, excelentes recomendaciones. El lugar rústico, bonito, tranquilo. Desayunos muy ricos. Atentos a brindar un Lunch box ai sales algún tour antes de la hora del inicio del desayuno

Cons:

Nada, todo fue excelente

2026-09-11 • via Nuitee
K
Kennedy • solo_traveller • br
9
Very comfortable and calm place to stay.
Pros:

Very clean and comfortable both room and property.
The staff were very kind and helpful.

Cons:

The property is a little bit far from some convenient places to go on foot, but there are public transportation as buses to take you there.

2026-09-10 • via Nuitee
M
Marília • couple • pt
9
Hotel confortável
Pros:

Quarto limpo, relativamente calmo na rua à noite (uns barulhitos de pessoas na rua) e confortável.
Funcionários simpáticos e disponíveis para ajudar.
Guardam as bagagens e deixam servir chás e água enquanto esperamos pelo transporte na sala de espera/refeições, o que torna tudo mais confortável.

Cons:

A zona envolvente parece calma mas por esse motivo não é muito segura e podem ocorrer assaltos repentinos à entrada e saída.
Um casal foi assaltado mesmo à saída em plena luz do dia, logo pela manhã, por isso, todo o cuidado é pouco.
A porta do hotel está sempre fechada.
O pequeno almoço poderia ter mais opções: é básico.

2026-09-08 • via Nuitee
S
Stephani • solo_traveller • cl
9
Excelente lugar
Pros:

Atención del personal, limpieza, decoración, desayuno y ubicación.

Cons:

No tengo comentarios

2026-09-08 • via Nuitee
B
Bojan • solo_traveller • rs
10
Pros:

Cozy room, beautiful hotel, excellent location, friendly and professional staff

Cons:

Everything was perfect

2026-09-08 • via Nuitee
C
Camila • couple • br
10
2026-09-07 • via Nuitee
F
Francis Tourinho • solo_traveller • br
9
Lugar incrível, confortável e acolhedor
Pros:

O lugar é muito acolhedor e a equipe maravilhosa.

2026-09-07 • via Nuitee
C
Claudia • solo_traveller • ar
8
Pros:

Los recepcionistas son super amables y atentos.

2026-09-07 • via Nuitee
S
Stasa Ivezic • solo_traveller • rs
10
Pros:

The staff are amazing! Really nice and attentive. Also, the location is perfect if you want to explore different parts of Chile. Will definitely come back!

2026-09-06 • via Nuitee
D
Daniela • couple • cl
10
Pros:

Ubicación excelente
Personal muy amable

2026-09-05 • via Nuitee
S
Susana • couple • cl
10
Pros:

La atención de Juan, siempre buscando soluciones.

2026-09-05 • via Nuitee
C
Carlos • couple • cl
10
Perfecto.
Pros:

El diseño, ser una casona remodelada le da toda una onda muy genial. La habitación grande, comoda y con lo básico.

Cons:

Nada

2026-09-03 • via Nuitee