Arabella Residence

Hotels
8.8 (169 reviews)
201 Gamal Abdel Nasser, 5th settlement , Cairo , EG

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very polite, helpful and attentive staff (mentioned repeatedly)
Clean and spacious rooms in many reviews
Convenient location (near mall, good price-location balance)
Comfortable stay and frequently recommended
Many guests praise the breakfast
Cons:
Perceived poor value for the price; some guests strongly discouraged booking
Noise and some room maintenance issues (loose/old windows, occasional cleanliness complaints)
Limited on-site amenities and no/little lobby space
Inflexible policies or extra charges reported (late checkout, refund issues)
Occasional breakfast timing/service issues

Categories

Cleanliness
8
Generally reported as clean in many reviews, with several guests praising cleanliness; however a few guests reported issues (not clean, loose/old windows, maintenance concerns) which lowers the score slightly.
Service
10
Consistently highlighted across multiple reviews and languages as excellent — very polite, helpful and attentive staff and reception repeatedly praised; staff often described as the best part of the stay.
Location
9.4
Multiple mentions of convenient location (near mall, good access, good price-location balance). A minority note limited nearby tourist spots or street access difficulties, but overall location is a strong positive.
Room Quality
9.2
Rooms described as large, well maintained and comfortable by many guests; some isolated issues reported (loose windows, old locks) but overall room quality is good.
Amenities
9
On-site amenities are limited according to some reviews (no lobby, few amenities), yet service-oriented solutions (breakfast to room, responsive reception) make the guest experience functional; limited physical amenities tempered by strong service.
Value for Money
5.5
Several strong negative comments explicitly state poor value and that the property is not worth the price (not a 4-star experience, refunds/charges issues, inflexible policies). Value is the weakest area.
Food and Beverage
9.6
Many guests praise the breakfast (described as amazing), though a few complaints note timing/service irregularities and that breakfast is served in-room by arrangement. Overall food receives strongly positive sentiment.
Overall Experience
9.7
The majority of stays are described as pleasant, comfortable and recommendable, driven largely by excellent staff and generally clean rooms; a minority of very negative experiences (value, cleanliness or noise) exist but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-16 10:02

Property Description

Luxurious Aparthotel and Suites near Cairo Festival City Mall

Convenient Location: Situated just 10 minutes away from Cairo Festival City Mall and 250 meters from a grocery store, our Aparthotel and Suites offer the perfect blend of convenience and comfort for your stay in Cairo.

Modern Amenities: Each room at our economy hotel is thoughtfully designed with a seating area, dining area, and a bathroom equipped with a hot tub. Enjoy the comfort of air conditioning in every room, and for a touch of luxury, selected rooms feature a private terrace.

Nearby Attractions: Explore the vibrant culinary scene with restaurants and markets just 1.8 km away. Additionally, the Al Manara International Conference Center and Egypt International Exhibition Center (EIEC) are within a 10-minute drive from Arabella.

Experience the best of Cairo during your stay - book your accommodation now at our Aparthotel and Suites.

Important information:

Please note that all couples must present a marriage certificate upon check-in.

Guests are not allowed to bring in alcoholGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.8
Based on 169 reviews
Cleanliness: 8
Service: 10
Location: 9.4
Room Quality: 9.2
Amenities: 9
Value for Money: 5.5
Food and Beverage: 9.6
Overall Experience: 9.7
M
Mohammed Nadjib • family_with_children • eg
8
2026-10-31 • via Nuitee
E
Erol • solo_traveller • de
8
Solid stay, personnel were pleasant
Pros:

Location is very strange, between buildings, but one mall is quite near. Hotel has a elevator, which is not usual for small hotel.

Cons:

Hotel has no restaurant or place where man can sit and eat something or drink coffee, breakfast is served on a plate into the room (which I saw first time). Breakfast itself is OK, I was short time in the hotel, probably after few days eating the same would be boring.

2026-10-31 • via Nuitee
S
Sadiq • solo_traveller • hu
9
2026-10-29 • via Nuitee
W
WALEED • solo_traveller • sa
10
2026-10-29 • via Nuitee
حازم • solo_traveller • iq
9
2026-10-29 • via Nuitee
حازم • family_with_children • iq
9
2026-10-29 • via Nuitee
H
Human Brain • solo_traveller • it
9
2026-10-28 • via Nuitee
M
Moustafa • family_with_children • eg
10
2026-10-26 • via Nuitee
A
Aya • couple • eg
9
Very good place
Pros:

Everything was good
Comfortable, clean, friendly stuff and value for money

2026-10-25 • via Nuitee
A
Ahmed • family_with_children • ae
7
Good, decent value for money, don't stay near kitchen.
Cons:

The apartment had 2 bedrooms but no living, we didn't know this was a thing, the rooms were very near the hotel kitchen, it was a bit noisy. Food sometimes came cold.

2026-10-25 • via Nuitee
Z
Zeid • solo_traveller • eg
10
2026-10-24 • via Nuitee
H
Hussein • couple • qa
9
All the staff were perfect and they did the pest
Pros:

Every thing was perfect

Cons:

None

2026-10-22 • via Nuitee
S
Sonia • extended_group • fr
10
2026-10-19 • via Nuitee
H
Hassabelrsoul • couple • ae
10
2026-10-19 • via Nuitee
H
Hassabelrsoul • solo_traveller • ae
10
2026-10-19 • via Nuitee
S
sabit numan • family_with_children • tr
8
2026-10-17 • via Nuitee
M
Moustafa • solo_traveller • eg
10
2026-10-17 • via Nuitee
F
Francesco • couple • it
9
2026-10-15 • via Nuitee
L
Lenka • couple • nl
7
Nice decent place
Pros:

The people were extremely nice, friendly and helpful.

Cons:

It’s a bit old, but a good quality price balance. If you are not into luxury and want a basic nice place to stay (with very friendly employees) this is perfect.

2026-10-14 • via Nuitee
W
Walid • solo_traveller • eg
10
2026-10-13 • via Nuitee