Helnan Hotel - Port Fouad

Hotels
8.1 (590 reviews)
23 July St. Port Fouad , Port Said , eg

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Facilities

ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast items variety
Minor issues with pool heating

Categories

Cleanliness
8.31
Rooms very clean and comfortable, mentioned positively in multiple reviews.
Service
8.28
Staff described as friendly and helpful, with specific mentions of attentive service.
Location
8.02
Good location mentioned in some reviews but received minor critiques on breakfast.
Room Quality
8.27
Room comfort and quality highlighted positively alike in a majority of reviews.
Amenities
7.9
Some amenities like breakfast variety received critiques, affecting the score.
Value for Money
8.06
General satisfaction with the overall experience indicates good value.
Food and Beverage
7.81
Food quality was praised, yet noted for variety issues.
Overall Experience
8.18
Overall stay deemed excellent with many favorable sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:21

Property Description

Luxurious Amenities
Experience the epitome of luxury at Helnan Hotel - Port Fouad with its outdoor swimming pool, fitness center, and evening entertainment. Unwind in style at the shared lounge or enjoy a refreshing drink at the on-site bar.

Elegant Rooms
Indulge in comfort in our guest rooms featuring modern amenities such as air conditioning, flat-screen TV, and minibar. Wake up to picturesque pool views from select units and savor your morning coffee on the private balcony.

Culinary Delights
Start your day right with a delicious buffet or continental breakfast served daily. Whether you prefer a hearty meal or light fare, our restaurant caters to all tastes, ensuring a delightful dining experience.

Book your stay at Helnan Hotel - Port Fouad now for a luxurious and unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.1
Based on 590 reviews
Cleanliness: 8.31
Service: 8.28
Location: 8.02
Room Quality: 8.27
Amenities: 7.9
Value for Money: 8.06
Food and Beverage: 7.81
Overall Experience: 8.18
M
MONTASSER • couple • at
4
Pros:

Nichts

Cons:

Das Zimmer war bei der Ankunft nicht sauber.

2026-06-13 • via Nuitee
A
Aya • family_with_children • eg
8
2026-06-13 • via Nuitee
M
Maged • extended_group • eg
9
2026-06-13 • via Nuitee
N
naim 1984 • solo_traveller • eg
8
2026-06-12 • via Nuitee
M
Mohamed • family_with_children • eg
8
2026-06-12 • via Nuitee
H
Haidy • couple • eg
7
2026-06-12 • via Nuitee
M
mohamed • solo_traveller • eg
9
2026-06-12 • via Nuitee
M
mohamed • solo_traveller • eg
10
Pros:

احب اشكر مستر / احمد شهاب ومستر / نور علي اهتمامهم بقضاء اجازة مريحة تعامل احترافي جدا
حمام السباحة روعة المطعم روعة تنوع في الطعام

Cons:

تكييف الغرفة كان سيء جدا وتم تبديل الغرفة
مناشف حمام السباحة قديمة ومتهالكة
الدش المركزي القنوات بها تشويش

2026-06-12 • via Nuitee
N
Nesrin • solo_traveller • se
9
Pros:

Hotellets läge är fantastiskt, rummet är mycket bekvämt,Personalen är väldigt trevlig, buffén är stor och varierad, rummen är rena och stranden är ren och vacker. Vi njöt verkligen av vår vistelse. Det finns många restauranger och kaféer utanför hotellet, samt en stor mataffär.

2026-06-11 • via Nuitee
S
sherief • family_with_children • eg
7
Pros:

Beach, location and space

Cons:

Cleanliness, floor mats and smell of a/c

2026-06-11 • via Nuitee
K
khaled • solo_traveller • eg
10
Pros:

أود أن أعرب عن خالص شكري وتقديري لجميع العاملين في فندق هلنان على حسن الضيافة والخدمة الاحترافية التي قدموها خلال فترة إقامتي. طاقم العمل بالكامل يتميز بالبشاشة، السرعة في تلبية الطلبات، والحرص الدائم على راحة النزلاء.

وأخص بالذكر والتحية الأستاذ أحمد شهاب، الذي كان نموذجاً يحتذى به في التعامل الراقي والمهنية العالية. لقد ساهم باهتمامه أدق التفاصيل ومساعدته المستمرة في جعل تجربتنا فريدة ومريحة للغاية.

فندق رائع وإدارة محترفة، وبالتأكيد لن تكون هذه زيارتي الأخيرة

2026-06-11 • via Nuitee
M
Mohamed • extended_group • eg
9
Pros:

إقامة ممتازة كالعادة الفندق محترم وموقع اكثر من ممتاز والخدمه رائعه وكل العاملين متعاونين وأخص بالشكر الاستاذ احمد شهاب مدير الريسبشن على دماثه خلقه وأسلوبه الراقي في التعامل معنا وتلبية كل طلباتنا

2026-06-11 • via Nuitee
W
Waleed • solo_traveller • eg
9
Pros:

Every thing was very good
Specialy team stuff
I will come again
Mrs rewan make special gift for us by upgrading rooms
It was great

Cons:

Really.. Nothing

2026-06-11 • via Nuitee
H
Hesham • solo_traveller • eg
9
مكان جميل
Pros:

الموقع و حمام السباحة

Cons:

نظافة الشاطئ

2026-06-11 • via Nuitee
أحمد امين • solo_traveller • eg
10
Pros:

رائع في كل شئ

Cons:

لا شئ

2026-06-10 • via Nuitee
A
Alaa eldin • family_with_children • ps
8
2026-06-10 • via Nuitee
M
Mohamed • solo_traveller • eg
7
2026-06-10 • via Nuitee
A
Ahmed • family_with_children • eg
9
Wonderful hotel and great staff
Pros:

Everything was great

Cons:

Nothing

2026-06-09 • via Nuitee
R
Radwa • couple • eg
10
2026-06-08 • via Nuitee
E
Esraa M. • solo_traveller • eg
6
Needs improvement and attention
Pros:

Beautiful hotel and good location

Cons:

Cleanliness and guest service need improvement. I requested room cleaning and fresh towels twice with no response. The only issue handled quickly was my room change due to fleas in the bathroom. The replacement room also had drainage problems and stagnant water in the shower. Food options were very limited. Overall, the trip was great, but the hotel needs to pay more attention to cleanliness and maintenance.

2026-06-08 • via Nuitee