The Chancery Hotel

Hotels
9.6 (2113 reviews)
21 Ship Street Great, Dublin Castle , Dublin , ie

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
8.5
Reports of insufficient room cleaning and missed services during stay.
Service
9.96
Staff is friendly and accommodating, generally positive reports.
Location
10
Consistently mentioned as excellent and central yet quiet.
Room Quality
8.95
Rooms are described as small, but furnishings are modern and comfortable.
Amenities
9.48
Spa and breakfast rated highly, but some amenities not available.
Value for Money
9.94
Overall good value for the quality of stay.
Food and Beverage
9.99
Breakfast is rated highly, though specific restaurant issues were noted.
Overall Experience
10
General satisfaction expressed with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:24

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Chancery Hotel in Dublin. Indulge in our spacious non-smoking rooms and enjoy the convenience of room service during your stay.

Convenient Location
Situated just steps away from popular attractions such as St Patrick's Cathedral and Dublin Castle, our hotel is the perfect base for exploring the city. With the city centre and The City Hall within walking distance, you'll have easy access to all that Dublin has to offer.

Exceptional Services
From our attentive concierge services to the 24-hour front desk, we are dedicated to making your stay memorable. Relax at our on-site restaurant and bar, or stay connected with complimentary WiFi throughout the property.

Book now at The Chancery Hotel for an unforgettable Dublin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2113 reviews
Cleanliness: 8.5
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 10
G
Guillermo couple ar
10
Genial
Pros:

Hermosa

Cons:

Desayunos, habitación , spa, acceso al centro

2026-07-25 via Nuitee
C
Cingria couple ch
8
Pros:

La proximité de tous les centres d’intérêt

Cons:

Le petit dejeuner.
Rapport qualité prix

2026-07-25 via Nuitee
A
AMANDEEP extended_group gb
7
2026-07-25 via Nuitee
D
Dianne solo_traveller ca
9
Excellent short stay in Dublin at the Chancery Hotel!
Pros:

My stay at the Chancery Hotel was excellent--the front desk staff and the restaurant staff were especially helpful. The room was very clean and well equipped with useful technology such as self closing curtains. The breakfast was excellent and the cappuccino to go from Lijo was a great touch! The location of the hotel was very good for walking to the major shopping and sightseeing areas in downtown Dublin.

Cons:

Nothing to add.

2026-07-25 via Nuitee
N
Nicole solo_traveller ma
6
great location with room not worth the money
Pros:

The hotel is in a great, safe location, perfect for exploring Dublin on foot. There are plenty of excellent restaurants, cafés, and bars just around the corner, making it an ideal base for a city trip.

Unfortunately, I found the room to be significantly overpriced for what I was allocated. It was extremely small, with barely any space to move around the bed. There was also a constant noise, seemingly from a ventilation system in the stairwell. I reported it to the staff, but nothing was done during my two-night stay. In addition, the shower needed repair, as it was difficult to adjust the water temperature properly.

On the positive side, the bathroom was beautifully designed, the room amenities were of good quality, and the bed was exceptionally comfortable. The breakfast buffet was also very good, offering a nice variety of fresh options.

Overall, I enjoyed the location and the hotel's design, but given the room size and the unresolved maintenance issues, I don't feel the room offered good value for the price.

Cons:

size of room

2026-07-25 via Nuitee
Z
ZazouBel solo_traveller be
9
2026-07-24 via Nuitee
S
Storm03 couple us
10
We loved our stay at the Chancery. It was beautiful, well appointed and comfortable.
Pros:

The breakfast was amazing. We looked forward to coming down each morning before starting our day. The desk staff helped me with a tour that was cancelled, to rebook and took the time to help me rebook.

Cons:

The electronic pocket door to the bathroom was unnerving. We would be in the bathroom and it would lock on its own then open any time you passed by it.

2026-07-23 via Nuitee
B
Belinda extended_group ie
8
Pros:

great location when in city centre

Cons:

nearest car park is bit of a walk

2026-07-23 via Nuitee
M
Michelle solo_traveller at
10
Pros:

Die Lage ist sehr gut. Im Zentrum und trotzdem sehr ruhig. Das Personal war sehr freundlich und zuvorkommend.

2026-07-21 via Nuitee
L
Lauren family_with_children us
9
Great hotel with friendly staff in a perfect location
Pros:

The hotel was lovely and the staff were super friendly and helpful. The breakfast was delicious.

Cons:

Our only complaint is the rooms were a bit hot and it didn't seem the AC worked very well. It was a heat wave but it made it hard to sleep. Having a fan in the room would have been helfpul.

2026-07-21 via Nuitee
J
jean couple ie
9
2026-07-20 via Nuitee
A
Annette couple de
8
Pros:

Lage, Frühstück war gut, ein Teil des Personals war sehr freundlich.

Cons:

Unser erstes Zimmer war sehr klein für zwei Person, die Abluft ging unter unserem Fenster raus, welches auf das danebenliegende Restaurant zeigte, wo an zwei Abenden hintereinander erst ein Konzert und dann eine laute Kostümparty stattfand, außerdem konnten die Leute einem ins Zimmer gucken. Am zweiten Abend haben wir uns beschwert und ein anderes Zimmer auf dem gleichen Flur nach vorne raus bekommen, welches auch angemessener für zwei Personen war.

2026-07-19 via Nuitee
W
wolf h. couple de
8
2026-07-17 via Nuitee
M
Madella couple it
9
Pros:

Camere molto accoglienti, più curate della media. Ottima colazione, bella struttura, begli spazi comuni.

2026-07-16 via Nuitee
M
Margaret couple gb
4
Pros:

Quietistlsh location

2026-07-16 via Nuitee
A
Amanda solo_traveller gb
9
Pros:

Good location. Friendly staff.

2026-07-13 via Nuitee
I
isabelle couple fr
10
Parfait
Pros:

Tout a été parfait, super hôtel très bien placé. Service impeccable

Cons:

Rien

2026-07-12 via Nuitee
M
mindundalk extended_group ie
4
2026-07-12 via Nuitee
A
Anna couple gb
10
Lovely room, lovely staff, central but quiet
Pros:

lovely room; clean; friendly staff; associated car park with discount

Cons:

nil

2026-07-11 via Nuitee
R
Roswitha couple at
10
Hervorragend
Pros:

Das Hotel liegt in bester Lage zum belebten Viertel der Stadt. Wir wurden sehr herzlich empfangen.
Vom hervorragende Frühstück mit irischen und kontinentalen Köstlichkeiten waren wir sehr begeistert.
Kann ich jedem sehr empfehlen

2026-07-11 via Nuitee