The Chancery Hotel

Hotels
9.6 (2028 reviews)
21 Ship Street Great, Dublin Castle , Dublin , ie

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
High-quality breakfast
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
8.5
Reports of insufficient room cleaning and missed services during stay.
Service
9.96
Staff is friendly and accommodating, generally positive reports.
Location
10
Consistently mentioned as excellent and central yet quiet.
Room Quality
8.95
Rooms are described as small, but furnishings are modern and comfortable.
Amenities
9.48
Spa and breakfast rated highly, but some amenities not available.
Value for Money
9.94
Overall good value for the quality of stay.
Food and Beverage
9.99
Breakfast is rated highly, though specific restaurant issues were noted.
Overall Experience
10
General satisfaction expressed with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:24

Property Description

Luxurious Accommodation
Experience the epitome of comfort at The Chancery Hotel in Dublin. Indulge in our spacious non-smoking rooms and enjoy the convenience of room service during your stay.

Convenient Location
Situated just steps away from popular attractions such as St Patrick's Cathedral and Dublin Castle, our hotel is the perfect base for exploring the city. With the city centre and The City Hall within walking distance, you'll have easy access to all that Dublin has to offer.

Exceptional Services
From our attentive concierge services to the 24-hour front desk, we are dedicated to making your stay memorable. Relax at our on-site restaurant and bar, or stay connected with complimentary WiFi throughout the property.

Book now at The Chancery Hotel for an unforgettable Dublin experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2028 reviews
Cleanliness: 8.5
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.48
Value for Money: 9.94
Food and Beverage: 9.99
Overall Experience: 10
A
Antoinette couple fr
9
Confort et calme au cœur de Dublin.
Pros:

L’accueil, la chambre, la décoration, la situation, le petit déjeuner, le lit confortable.

Cons:

Le parking un peu compliqué et très cher malgré la participation de l’hôtel.

2026-05-29 via Nuitee
E
Edvardas couple gb
10
Everything perfect
Pros:

Everything

Cons:

Nothing

2026-05-28 via Nuitee
H
Holzer extended_group us
7
Perfect place to begin my stay in Ireland was comfortable with friendly staff and clean rooms.
Pros:

The Chancery is tucked away in a great location and it was clean well appointed and the staff were friendly and really kind. The room was comfortable and clean and I enjoyed my stay.

Cons:

The hot tub and steam room need to be maintained so the guests can use them they weren't always functioning properly.

2026-05-28 via Nuitee
D
DEBBIE solo_traveller us
10
2026-05-26 via Nuitee
D
Doria solo_traveller us
9
Exceptionally friendly and helpful front desk staff at a very well located hotel!
Pros:

Great location, very friendly and helpful staff!

Cons:

The automated bathroom door was very glitchy and kept opening at inopportune moments- not ideal for a bathroom door!! In general, having every light and temperature control in the room be a fancy automated tech gizmo felt silly, especially when it was confusing or not 100% functional, as tech of this sort tends to be glitchy and unreliable. Also, the “Wellness” area was totally self-serve, lacking a dedicated staff person to explain or keep watch over the area, which it could really use. Our rooms did not have robes, and none were to be found in the Wellness area, which would have been helpful. The sauna and steam room were great, but the hot tub was small and awkwardly shallow, like a crowded and overheated kiddy pool, but for adults.

2026-05-26 via Nuitee
A
Achim solo_traveller nl
10
Pros:

Everything- Location is Perfect, the House and the Spa are really impressive.

Cons:

That we had to leave…

2026-05-26 via Nuitee
F
FREITAS couple ie
8
Confortável
Pros:

O staff é muito gentil, simpático e prestativo. Café da manhã bom e de qualidade, apesar de não ter uma grande diversidade de itens. Garrafinhas com água são disponibilizadas todos os dias. O quarto que fiquei era grande e confortável. A cama é grande e boa para quem gosta de cama macia.

Cons:

Para mim o colchão era muito macio, eu gosto de camas mais firmes. Mas isso é uma questão pessoal.

2026-05-26 via Nuitee
D
Damien solo_traveller ie
8
Pros:

Bed very comfy

Cons:

Foyer cramped and busy

2026-05-25 via Nuitee
M
Margaret couple us
9
2026-05-25 via Nuitee
J
Joyce couple nl
8
Heerlijk.
Pros:

Het personeel en de locatie. De spa is prachtig. Goed ontbijt.

Cons:

Er waren geen badjassen op de kamer en de airco werkte niet goed. Er kwam wel meteen iemand om dat op te lossen. De lichten zijn niet dimbaar.

2026-05-24 via Nuitee
S
Sara couple fr
10
Luxueux et bien placé
Pros:

Propre, très moderne! Personnel extra! Gym/ hamam/ sauna incroyable avec bouteille d’eau à disposition.
Appartement avec électronique automatique.

2026-05-24 via Nuitee
D
Dašek couple cz
3
Za ty peníze to nestálo
Pros:

Lokalita

Cons:

Podzemní pokoj za vysokou cenu

2026-05-24 via Nuitee
Y
Yen solo_traveller gb
9
2026-05-23 via Nuitee
D
Dan couple us
7
2026-05-22 via Nuitee
B
buffy couple us
10
LOVELY HOTEL - Comfortable, Clean & Great Staff
Pros:

Lovely and very new hotel. The staff were very, very kind and helpful. Check-in was easy and quick. Our rooms were quite "cutting edge" technology wise---with a hand motion sensor to open and close the bathroom door as well as touch sensors to open/close the curtains, turn on/off the lights, etc. I'm not technologically very savvy but it was easy to figure out and use. I was even able to make the tv work :-). Very nice hot shower and comfortable beds. Everything very clean and new. Would definitely stay here again.

Cons:

Parking, as in any big European city, was challenging. The hotel has a nearby lot (owned by a third party). There are several one way streets and you have to circle around a bit to reach it by car (tho it is very close if you walk it). More important, it was VERY difficult to park in it. Our rental car was averaged sized. You have to drive up sharp turns to reach each level and then the spaces are TINY. It took me about 30 minutes to actually get into an acceptable parking space. I originally pulled into one--but could not get out of my car (doors too close to the car beside me). The second one I pulled into--I could open my door only but realized that if another car parked beside me---I would not be able to get in either door or even the trunk.... SO I parked beside an empty electric car spot and hoped no one would "trap me." Also, it wasn't just me =I spoke to several Dubliners who were having similar difficulties parking. Moral of the story--don't' try to park in Dublin. Turn in your rental and Uber or taxi to the airport. Also, it would be great if the hotel had an airport shuttle.

2026-05-22 via Nuitee
A
Anton solo_traveller ch
9
2026-05-22 via Nuitee
L
Laura couple gb
2
Not worth it
Pros:

It was clean and well fitted

Cons:

Loud all through the night from adjacent rooms as well as outside, the view was quite literally a brick wall

2026-05-21 via Nuitee
D
Diana couple es
10
Pros:

La ubicaciones es perfecta, situado en el centro. El hotel está nuevo, es muy moderno y decorado con muy buen gusto, limpio y el desayuno muy bueno.

Cons:

Todo perfecto

2026-05-19 via Nuitee
T
Taylor couple gb
10
2026-05-19 via Nuitee
C
Chad couple us
10
Fantastic vibe and excellent breakfast (with lovely staff)
Pros:

Beautiful lobby, and exceptional breakfast dining room! Really cool tech utilized in the room (automated curtain, bathroom door, and great mood lighting - sexy).
Great location!

Cons:

It was a bit warm at night (but I run hot), and I didn't want to keep the window open at night, as it provided near silence in the center of the city. Not a big deal, the following days I kept the window open through the day to keep the room cool

2026-05-18 via Nuitee