Mercure Makkah Aziziah

Hotels
•
Mercure
8.2 (6836 reviews)
6541 Kulliyyat Al Banat Al Jamiah Mecca 24243 Makkah Al Taif Road , Makkah , SA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and well-maintained facilities
Friendly and helpful reception staff
Convenient transport/shuttle to the Haram
Good value for the price
Large, clean parking/garage
Quiet location with easy access to transit
Cons:
Room issues: bathroom quality, noisy AC, poor shower and small windows
Occasional unprofessional/rude staff interactions and booking errors (wrong bed type)
Breakfast often charged separately
Early/limited shuttle timing for Fajr for some guests
Some guests reported poor room views (pigeons/AC units)

Categories

Cleanliness
8.8
Multiple guests explicitly praised cleanliness (النظافه, 'hotel is clean', 'cleanness'); housekeeping noted as competent and facilities described as clean.
Service
8.7
Staff and reception repeatedly praised for courteous, helpful and respectful service; a few isolated negative incidents reported (rude language, being told 'khalas', and an unprofessional handling of a bed request).
Location
8.3
Location is praised for proximity to Haram transport and being quiet and near transit options; one comment noted it is 'a little far' but overall access/transport is convenient.
Room Quality
7.2
Several complaints about bathrooms, noisy air conditioning, poor shower, very small window/view and not receiving the booked bed configuration; room comfort is the weakest area.
Amenities
8.4
Good amenities noted: free hourly shuttle to the Haram, a spacious/clean garage and available transport options; breakfast is available but often charged separately.
Value for Money
8.6
Guests explicitly noted good value for the price ('من افضل فنادق مكة مقارنة بالسعر'); overall perceived as a strong price-to-quality proposition.
Food and Beverage
8
Mixed comments: some liked the breakfast, others noted breakfast is paid separately and offerings like coffee & dates are 'regular' — generally neutral to slightly positive.
Overall Experience
7.6
Overall sentiment is positive with many compliments to staff, cleanliness and transport; however, recurring room quality issues and a few service lapses tempered the final guest impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Modern Amenities
Experience a comfortable stay with a fitness center, restaurant, and bar on-site. Enjoy free WiFi and room service during your visit.

Scenic Views
Wake up to stunning city views each morning from your room at Mercure Makkah Aziziah. Relax in comfort with a private bathroom and complimentary toiletries.

Convenient Location
Situated just a short distance from major landmarks like Masjid Al Haram and Hira Cave, our hotel is the perfect choice for your stay in Makkah.

Book your stay at Mercure Makkah Aziziah now for a memorable and convenient experience in Makkah!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 6836 reviews
Cleanliness: 8.8
Service: 8.7
Location: 8.3
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 7.6
A
Aslam • family_with_children • sa
9
Pros:

Location and value to money

2026-11-07 • via Nuitee
ابوداحم • couple • sa
8
2026-11-07 • via Nuitee
عبدالله • couple • sa
8
كانت اقامه رائعه
Pros:

الموقع ممتاز

2026-11-07 • via Nuitee
A
Ahmed • extended_group • eg
8
2026-11-07 • via Nuitee
H
Hussien • family_with_children • sa
10
2026-11-07 • via Nuitee
M
Mohammad Imran • extended_group • gb
9
2026-11-06 • via Nuitee
احمد • couple • sa
6
اعتذر منكم على هذا التعليق ولكن من باب ان نقول الحق ولكم الشكر والتقدير
Pros:

موظفين الاستقبال ممتازين في التعامل والباص من الفندق الى الحرم

Cons:

نظافة الغرفه لم تكن بالمستوى المطلوب
والغرف الرباعيه جداً ضيقه
حاملي الحقائب عند الدخول لم يقوموا بتنزيل الاغراض وخدمة الغرفه لا يردوا على الاتصال

2026-11-06 • via Nuitee
M
Mohamed • family_with_children • sa
10
كل شئ كان رائعا
Pros:

كل شئ كان رائعا

2026-11-06 • via Nuitee
M
Maged • family_with_children • eg
10
Pros:

كل شئ

2026-11-06 • via Nuitee
القحطاني • couple • sa
5
ليله هادئه لاكن الاناره خربانه والفرش الارضي للغرفه وسخ جدا
Pros:

المسجد قريب الهدوء

Cons:

السجاد جدا وسخ والتلفون خربان واغلب الابجورات خربانه

2026-11-06 • via Nuitee
H
Hamdi • extended_group • eg
7
2026-11-05 • via Nuitee
يوسف • couple • sa
10
2026-11-05 • via Nuitee
حسين • couple • sa
10
الحمد لله دائما
Pros:

ممتازه

Cons:

لا يوجد

2026-11-05 • via Nuitee
R
raad • couple • sa
10
2026-11-05 • via Nuitee
A
aneeb • family_with_children • sa
10
2026-11-05 • via Nuitee
A
Abdullah • couple • ng
10
2026-11-04 • via Nuitee
A
ahmad • family_with_children • jo
10
شكرا لكم
Pros:

.

Cons:

.

2026-11-04 • via Nuitee
H
Haqeeq Ashraf • couple • gb
8
Nice
Pros:

Nice and quiet

2026-11-04 • via Nuitee
A
Ahmed • couple • sa
9
Pros:

باص للحزم
القرب من مسجد
القرب من بقاله

Cons:

سألنا السائق عن مكان وقوف الباص للعوده من الحرم دلنا على نفس مكان النزول.
لكن تبين لاحقا ان مكان التجمع يلزمه ان تركب بباص ترددي (متوفر على مدار الساعه)( غايد) وتنزل في محطه المسخوطه وهناك تجمع لمعظم الفنادق للعوده

2026-11-04 • via Nuitee
M
Mahmood • extended_group • pk
10
2026-11-04 • via Nuitee