Carlton Al Moaibed Hotel

Hotels
7.6 (461 reviews)
Building No. 2767, Al Qasim Al Khawarizmi , Dammam , SA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (reception and restaurant)
Clean/renovated rooms noted by several guests
Good/excellent breakfast and room-service breakfast
Convenient location
Cons:
Some rooms reported unclean, small, noisy, with odors and old furniture
Swimming pool closed
Price perceived as too high / poor value for money
Access issues (not on Google Maps) and no elevator from parking
Outside food prohibited

Categories

Cleanliness
7.5
Mixed reports: several guests praise cleanliness and recent renovation, but others specifically reported an unclean room. Overall slightly above average due to multiple positive mentions of renovated/clean rooms.
Service
10
Consistently praised: multiple comments about friendly, helpful reception and restaurant staff; staff resolved breakfast confusion quickly. Service is a standout strength.
Location
9
Generally appreciated (mentioned as a pro several times), though one report noted difficulty finding the hotel because it is not on Google Maps and another noted limited access from parking.
Room Quality
5
Several negative comments: small rooms, unpleasant odors, weak bidet/shattaf, old furniture and poor soundproofing. A few guests noted renovated rooms, but overall room quality scores lower due to these recurring issues.
Amenities
6
Mixed: breakfast and room-service praised, but key amenity negatives include a closed swimming pool and lack of elevator access from the parking level.
Value for Money
5
Multiple guests felt the price was high for what was offered (one comment explicitly called the price exaggerated and another noted no included breakfast), indicating below-average perceived value.
Food and Beverage
9
Mostly positive: several mentions of excellent breakfast and good restaurant staff; one breakfast confusion was resolved promptly by staff.
Overall Experience
9.3
Overall impressions are positive due to strong service and good food, and renovated/clean rooms for some guests, despite issues with room size, noise, pool closure and value. Net experience remains strongly positive driven by staff performance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Accommodations
Carlton Al Moaibed Hotel in Al Khobar boasts modern rooms with top-notch amenities like air conditioning, satellite TV, and 24/7 room service. Some rooms even feature flat-screen TVs and a minibar for added comfort.

Relaxation and Wellness
Indulge in ultimate relaxation at the luxury spa offering an indoor pool, hot tub, and a range of beauty treatments. Stay fit with exercise classes at the gym, ensuring a rejuvenating stay.

Culinary Delights
Satisfy your taste buds at the hotel's diverse dining options, from traditional Lebanese mezze to Japanese, Mediterranean, and Mexican cuisines. A culinary journey awaits at Carlton Al Moaibed Hotel.

Ready to experience luxury and comfort at Carlton Al Moaibed Hotel? Book your stay now and enjoy complimentary parking while exploring nearby attractions like Al Khobar Corniche.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 461 reviews
Cleanliness: 7.5
Service: 10
Location: 9
Room Quality: 5
Amenities: 6
Value for Money: 5
Food and Beverage: 9
Overall Experience: 9.3
C
Charlotte • couple • sa
9
South Africa travelers 🇿🇦
Pros:

Friendly staff, very clean 👌. The room service breakfast was excellent.

2026-10-31 • via Nuitee
J
Jasim • couple • bh
3
Pros:

Location

Cons:

The room was not clean
The staff were busy with wedding parties
Swimming pool is closed

2026-09-16 • via Nuitee
مسفر • couple • sa
10
2026-09-09 • via Nuitee
A
ABOOSALIH • solo_traveller • ae
10
2026-09-06 • via Nuitee
M
Mohammed • couple • sa
7
Pros:

بشاشة الموظفين

Cons:

السعر مبالغ فيه

2026-09-06 • via Nuitee
A
Amnah • couple • sa
5
غير مهيء للراحه
Pros:

الموظفين مايقصرون وبشوشين ومحترمين

Cons:

ازعاج الغرفه اللي جهة السرير اسمع سوالفهم حتى صوت حنفية الماي اسمعها وغير ابواب الغرف تسمعون كل الابواب والدرايش بدون عازل صوت تسمعون صوت انوع المواصلات
+فوق انه من عام الفيل وللحين ب500 ومن غير فطور

2026-09-05 • via Nuitee
A
Abdulrahman • couple • sa
6
Pros:

الإفطار

2026-09-01 • via Nuitee
H
Hussain • couple • sa
7
2026-08-30 • via Nuitee
N
Naif • couple • sa
9
2026-08-23 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-08-14 • via Nuitee
R
Rakan • solo_traveller • sa
8
2026-08-10 • via Nuitee
صالح • solo_traveller • sa
8
2026-08-02 • via Nuitee
M
Milda • couple • bh
9
2026-07-25 • via Nuitee
K
Khulood • couple • kw
7
Pros:

أعجبني موقع الفندق وفوجئت بتجديده بشكل جميل
وتتميز الغرفه بالنظافة

Cons:

موقع الفندق غير موجود في خرائط قوقل لذلك وجدنا صعوبه بالوصول اليه وتأخرتا بتسجيل الدخول

2026-07-20 • via Nuitee
W
Walid • solo_traveller • sa
9
2026-07-10 • via Nuitee
A
Ala • solo_traveller • sa
6
2026-07-04 • via Nuitee
R
Rawan_qht • solo_traveller • sa
8
2026-06-29 • via Nuitee
S
Shahad • solo_traveller • sa
10
2026-06-25 • via Nuitee
S
Sarah • couple • sa
7
2026-06-22 • via Nuitee
K
Khalil • solo_traveller • dz
8
2026-06-19 • via Nuitee