Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast (multiple mentions)
Comfortable rooms and beds
Clean rooms and regular housekeeping
Convenient location near beach and boulevard
Friendly and helpful reception staff
Pool and sauna available (when open)
Cons:
Amenity availability issues (closed pool, no in-house coffee bar/store/sun terrace as advertised)
Occasional lack of staff response to complaints
TV channels limited/not working
Isolated cleanliness issue (mattress stain) and bathroom needing deeper cleaning
Restaurant/lounge closed or limited hours for residents
Some noise reported from surrounding area

Categories

Cleanliness
8.6
Mixed signals: several guests report clean rooms and regular housekeeping, but specific complaints mention a stained/exposed mattress area and a bathroom needing deeper cleaning.
Service
9.2
Generally praised — reception staff described as polite and helpful with quick check-in; however one guest reported lack of follow-up from management about raised issues.
Location
9.4
Overall a strong positive — very close to the beach, boulevard and restaurants (3–5 min walk); one comment noted a quieter side-street position but another mentioned a noisy residential area at times.
Room Quality
9
Rooms described as comfortable, modern and well-equipped with good beds and amenities (Wi‑Fi, AC, safe); isolated issues noted such as a mattress protector/stain and a difficult-to-close bathroom door.
Amenities
7.2
Weaker area: praised amenities include pool and sauna when available, but guests reported closed pool, missing advertised on-site coffee bar/store/sun terrace, limited TV channels and empty minibar.
Value for Money
8.8
Frequently described as good value with classic international service standards and fair price-quality balance, though a disappointed guest felt amenities availability reduced perceived value.
Food and Beverage
9
Breakfast repeatedly praised as good/nice; however some guests noted restaurant and lounge bar closures or limited hours on certain days.
Overall Experience
9.2
Predominantly positive overall — multiple returning/positive impressions and comfortable stays reported, tempered by occasional failures in amenities/communication noted by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Accommodations
Featuring air-conditioned rooms with free WiFi and private bathrooms, each room at Best Western Plus Batumi guarantees a comfortable stay. Some rooms even offer balconies for stunning city views.

Wellness and Leisure
Indulge in relaxation at the spa and wellness centre equipped with an indoor pool, fitness centre, sauna, and hammam. Guests can unwind in the shared lounge or enjoy activities like billiards and table tennis.

Convenience at Your Fingertips
With buffet and à la carte breakfast options, a restaurant, bar, and business centre, Best Western Plus Batumi ensures a convenient stay. Benefit from the 24-hour front desk services and multilingual staff for a seamless experience.

Experience luxury and convenience at Best Western Plus Batumi. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 638 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9.4
Room Quality: 9
Amenities: 7.2
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.2
I
Iasha • family_with_children • ge
10
2026-10-29 • via Nuitee
J
Jelena • family_with_children • lt
10
2026-10-27 • via Nuitee
N
Natsliya • solo_traveller • am
10
Pros:

Завтрак хороший

Cons:

Расположение - в спальном, достаточно шумном районе

2026-10-26 • via Nuitee
לובה • family_with_children • il
10
2026-10-16 • via Nuitee
A
Andrii • family_with_children • de
8
2026-10-14 • via Nuitee
I
ilker • couple • tr
10
2026-10-10 • via Nuitee
A
Anton • couple • ge
7
Not great but okay
Pros:

Overall, okay

Cons:

The bathroom could use a deeper cleaning. The mattress protector did not fully cover the mattress, and there was a visible stain and some dirt on the exposed part. The bathroom door was difficult to close properly.

2026-10-08 • via Nuitee
Y
yedidya • solo_traveller • il
10
Pros:

good breakfast. swimming pool. comfortable acomodation

2026-10-07 • via Nuitee
O
Otar • solo_traveller • ge
10
2026-09-19 • via Nuitee
B
Boris • couple • il
10
Вернёмся ещё.
Pros:

Классный отель, хорошее расположение, отличный персонал.

Cons:

Понравилось всё.

2026-09-19 • via Nuitee
G
Gvantsa • couple • ge
10
2026-09-18 • via Nuitee
A
Adil • solo_traveller • gb
8
2026-09-17 • via Nuitee
D
Deirdre • couple • be
4
Very disappointing. I would advise travellers to avoid this hotel.
Pros:

The bedroom and bathroom were fine and the room was quiet (although the view from the window wasn’t cheerful - see photo). The sauna was nice.

Cons:

This was nothing like a 4 star Hotel. Contrary to the description on Booking, there is no in-house coffee bar, no small convenience store on-site and no sun terrace. Most TV channels were not working and there was none in English.
The pool wasn’t open on the evening we arrived or all the next day (we were staying only 2.5 days and chose the hotel for the pool and for relaxation).
The restaurant and lounge bar were both closed to residents all day on the day we arrived. In normal circumstances, they close anyway at 18.00 every day so no dinner, drink or coffee bar available after that. (Minibar empty).
I spoke to the Reception staff about these issues, and about the inaccuracies in the Booking description. I summarised the issues in an email to them and copied the hotel manager. I didn’t receive the courtesy of a reply or of any attempt to speak to us about the problems.

2026-09-16 • via Nuitee
G
GÜRBÜZ • family_with_children • tr
10
2026-09-16 • via Nuitee
E
Esti • couple • il
10
ממליצה בחום נהנתי מאוד!!! הצוות מקסים וקשוב
2026-09-16 • via Nuitee
S
Shai Greener • solo_traveller • il
9
2026-09-15 • via Nuitee
I
iris • family_with_children • il
7
2026-09-15 • via Nuitee
A
Aigul • extended_group • kz
6
2026-09-15 • via Nuitee
רפי • family_with_children • il
8
Pros:

המלון נקי חדרים טובים ארוחת בוקר סבירה

Cons:

מיקום של המלון

2026-09-15 • via Nuitee
D
Daphna • family_with_children • il
9
Good stay
Pros:

Nice hotel and super comfortable rooms. Very nice breakfast.

2026-09-15 • via Nuitee