STEPS Batumi Hotel & Suites

Hotels
7.9 (691 reviews)
2 Lortkipanidze Street , Batumi , ge

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Unpleasant smells
Noise issues
Inconsistent food quality

Categories

Cleanliness
7.04
Some reviews mentioned issues like unpleasant smells and standard cleanliness.
Service
8.51
Positive sentiments about staff being friendly and helpful.
Location
8.55
Good remarks on the location, with many stating it was convenient and accessible.
Room Quality
7.5
Rooms were spacious and comfortable, but some had issues with noise and pillows.
Amenities
8.03
Generally seen as standard for this hotel class with some complaints about the pool.
Value for Money
7.99
Many guests felt they received a good deal for the price, despite some drawbacks.
Food and Beverage
8.04
Reviews praised breakfast but also noted food quality inconsistencies.
Overall Experience
7.51
Mixed feelings with many enjoying their stay but highlighting significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Luxurious Accommodation
Experience a lavish stay at STEPS Batumi Hotel & Suites, boasting 5-star rooms with balconies and mesmerizing sea views. Each room is equipped with modern amenities like air conditioning, flat-screen TVs, and a fridge for your convenience.

Convenient Location
Situated just 600 meters from Batumi Beach, our hotel offers easy access to popular attractions such as the Ali and Nino Monument. With Batumi International Airport only 3 km away, and a paid airport shuttle service, your travel convenience is our priority.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk and concierge service, ensuring all your needs are met promptly. Take advantage of our free WiFi and private parking during your visit. Book your stay at STEPS Batumi Hotel & Suites for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 691 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.51
A
Adlet • couple • kz
7
2026-08-15 • via Nuitee
Y
yoav • solo_traveller • il
2
2026-08-14 • via Nuitee
H
Hamda • family_with_children • ae
1
Disappointing stay due to poor cleanliness, unavailable amenities, and unhelpful service.
Pros:

I like only the location

Cons:

Very disappointing experience. The cleanliness was poor; the bedding was stained when we arrived, and some towels were also stained and did not look clean. We even had to buy cleaning supplies and clean the room ourselves. We requested an ironing board from the first day and asked almost daily during our 10-day stay, but it was never available. Some reception staff were also unhelpful and rude. Overall, the hotel and service were far below expectations, and I would not recommend it.

2026-08-13 • via Nuitee
W
Wiktor • family_with_children • pl
8
Pros:

Lokal wymaga odświeżenia.
Sprzątamy bardzo powierzchownie.
Lokalizacja jest plusem

Cons:

Czystość do poprawki

2026-08-13 • via Nuitee
T
TSACHI • solo_traveller • il
8
התארגנו הרעב משפחתי במלון דירות
Pros:

היינו בהרכב משפחתי זוג פלוס 3.
קבלנו חדר מרווח עם שני חדרי שינה מטבח פינת אוכל וסלון.
כל יום ניקו לנו את החדר והחליפו לנו מגבות.
דלפק קבלה בכניסה היה מאד נגיש ורוצה לעזור
מתחם הבריכה והחדר כושר סבירים ומתוחזקים טוב, מקבלים מגבות.
שימו לב שגובה הבריכה היא קבועה בגובה 1.55 למי שיש ילדים קטנים כדאי להיערך בהתאם עם מצופים.

Cons:

המתנה לעליות, במלון יש 3 מעליות לאורחים לשימוש ו25 קומות ועוד מעלית לשימוש העובדים. בחלק מהזמן בעיקר בשעות הבוקר והערב בשעות הלחץ של לרדת מהחדר בין 09:00 ל10:30 וכן בערב המתנו בין 10-15 דקות כדי לעלות או לרדת לחדר. עם הזמן מבינים את הרעיון ויודעים לתכנן בהתאם.
המיקום של המלון הוא לא במרכז רחוק מהאטרקציות התיירותיות אולם הוא קרוב לים ויש מוניות בולט שזמינות. עם זאת יש שני בתי קזינו וקניון במרחק של שתי דקות הליכה

2026-08-12 • via Nuitee
D
Denys • extended_group • sk
10
2026-08-11 • via Nuitee
K
khaled • extended_group • sa
1
Bad experience تجربة سيئة لن تكرر
Pros:

Bad experience تجربة سيئة لن تكرر

Cons:

Bad experience تجربة سيئة لن تكرر

2026-08-11 • via Nuitee
ناصر • extended_group • qa
1
اتعس فندق ممكن يمر عليك و لا يستحق نجمة
Pros:

لا شيء

Cons:

اسوء فندق في الحياه وسخ و في الغرف حشرات بجد تعيس
المكان النظافة صفر و التعامل مع شكاوي صفر المكيف حار و التلفاز ما يشتغل و تلفون ما بشتغل اذا تبي تطلب شي من الاستقبال ما تقدر لان التلفون خربان و علشان يصلحون المكيف و التلفون يطلبون منك ما تطلع من الغرفة ما يدري رايحه سياحة و لا أصلّح اهمال الفندق
تصوروا شقه غرفتين و فيه بس حمام واحد

2026-08-08 • via Nuitee
R
Randa • family_with_children • sa
1
2026-08-07 • via Nuitee
S
Surus • couple • tr
6
2026-08-06 • via Nuitee
K
Khalid • family_with_children • sa
7
2026-08-06 • via Nuitee
K
Kaya • extended_group • nl
8
2026-08-05 • via Nuitee
A
Ali • family_with_children • sa
10
Pros:

المكان جميل والفندق مريح ونظيف وقريب من الخدمات يوجد سوبر مارك قريب والشاطي ايضا مشي على الاقدام
اشكر الموظفه في الاستقبال اناا على حسن تعاملها واخلاقها الرايعه وسرعه خدمتها لنا

2026-08-03 • via Nuitee
A
Ali • family_with_children • sa
10
2026-08-03 • via Nuitee
A
ARMIN • couple • ge
10
2026-08-03 • via Nuitee
A
ARMIN • couple • ge
10
2026-08-03 • via Nuitee
M
MIKHEIL • solo_traveller • ge
10
2026-08-02 • via Nuitee
E
ehsan • extended_group • sa
1
Very disappointing
Pros:

locraion

Cons:

bad service
Extremely disappointing. Far below expectations.
Rating: 1/10

The worst hotel I have ever stayed in. Dirty rooms, no daily housekeeping, insects and spider webs, filthy balcony, unpleasant smell (like cat or dog urine), unhelpful staff, no drinking water, and no ice through room service. The hotel is far below basic hospitality standards. I do not recommend it.

2026-07-25 • via Nuitee
E
ehsan • couple • sa
1
My stay at STEPS Batumi Hotel & Suites was one of the most disappointing hotel experiences I have had. The biggest
Pros:

location

Cons:

not clean

2026-07-23 • via Nuitee
E
ehsan • couple • sa
1
Extremely disappointing. Far below expectations.
Cons:

Rating: 1/10

The worst hotel I have ever stayed in. Dirty rooms, no daily housekeeping, insects and spider webs, filthy balcony, unpleasant smell (like cat or dog urine), unhelpful staff, no drinking water, and no ice through room service. The hotel is far below basic hospitality standards. I do not recommend it.

2026-07-23 • via Nuitee