STEPS Batumi Hotel & Suites

Hotels
7.9 (713 reviews)
2 Lortkipanidze Street , Batumi , ge

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Unpleasant smells
Noise issues
Inconsistent food quality

Categories

Cleanliness
7.04
Some reviews mentioned issues like unpleasant smells and standard cleanliness.
Service
8.51
Positive sentiments about staff being friendly and helpful.
Location
8.55
Good remarks on the location, with many stating it was convenient and accessible.
Room Quality
7.5
Rooms were spacious and comfortable, but some had issues with noise and pillows.
Amenities
8.03
Generally seen as standard for this hotel class with some complaints about the pool.
Value for Money
7.99
Many guests felt they received a good deal for the price, despite some drawbacks.
Food and Beverage
8.04
Reviews praised breakfast but also noted food quality inconsistencies.
Overall Experience
7.51
Mixed feelings with many enjoying their stay but highlighting significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Luxurious Accommodation
Experience a lavish stay at STEPS Batumi Hotel & Suites, boasting 5-star rooms with balconies and mesmerizing sea views. Each room is equipped with modern amenities like air conditioning, flat-screen TVs, and a fridge for your convenience.

Convenient Location
Situated just 600 meters from Batumi Beach, our hotel offers easy access to popular attractions such as the Ali and Nino Monument. With Batumi International Airport only 3 km away, and a paid airport shuttle service, your travel convenience is our priority.

Exceptional Services
Enjoy a seamless stay with our 24-hour front desk and concierge service, ensuring all your needs are met promptly. Take advantage of our free WiFi and private parking during your visit. Book your stay at STEPS Batumi Hotel & Suites for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 713 reviews
Cleanliness: 7.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.04
Overall Experience: 7.51
M
Mykhailo • couple • ua
1
2026-09-12 • via Nuitee
M
Mikheil • couple • ge
10
2026-09-11 • via Nuitee
A
Ani • family_with_children • am
10
Pros:

Great location, comfortable rooms, friendly staff, and excellent service. Everything was clean and well organized. We truly enjoyed our time here and would happily come back!

2026-09-11 • via Nuitee
A
Atila • couple • tr
10
Hotel is perfect
Pros:

Room was clean. Staffs was really friendly.

Breakfast is okey and more than enought.

I like that and I can stay in this hotel next time again.

2026-09-11 • via Nuitee
M
Martirosyan • solo_traveller • am
10
2026-09-10 • via Nuitee
A
Ana • couple • ge
10
2026-09-09 • via Nuitee
N
Nayef_1990 • solo_traveller • jo
7
Pros:

The location and the Reception staff's attitude/service

Cons:

The hallways smell bad, and the elevators are insufficient; you have to wait a long time to reach your floor—especially if, like me, you are on the 27th floor.

2026-09-09 • via Nuitee
E
Emre • couple • tr
10
Konforlu ve geniş bir daire!
Pros:

Batum merkezinin biraz gerisinde ama harika bir konaklama. Yatak ve yastıklar çok konforlu. Resepsiyon’da ki çalışanlar yardımcı oldular.

2026-09-09 • via Nuitee
A
Abdulrahman • couple • gb
8
2026-09-07 • via Nuitee
I
itzhak • family_with_children • il
8
2026-09-07 • via Nuitee
A
Ahmad • couple • jo
10
2026-09-07 • via Nuitee
D
Daji • extended_group • ge
10
Wonderful hotel
Pros:

A wonderful hotel with excellent facilities. It’s a little far from the Old Town, but the comfortable rooms, cleanliness, friendly staff, and large swimming pool more than make up for it. We really enjoyed our stay and would definitely recommend this hotel!

Cons:

Location, the hotel is far from the old town

2026-09-06 • via Nuitee
I
Ilia • couple • ru
5
2026-09-05 • via Nuitee
L
Luka • couple • ge
10
2026-09-01 • via Nuitee
A
Alihan • extended_group • tr
10
2026-09-01 • via Nuitee
S
Sargis • family_with_children • am
10
2026-08-31 • via Nuitee
S
Steffen • family_with_children • ro
7
Pros:

Clean, rooms are well equipped even though quality of material os more like 7/10
Daily cleaning service and facilities are ok
Staff is helpful.

Cons:

The hotel has 27 floors but only four lifts - which are used also by the staff at the same time. During peak times there are long queues of people waiting to get either up or down. Sometimes you have to wait 10-20 minutes for a lift.
Breakfast is good, but in no day there were sufficient glasses and pots for drinks. Beat you bring your own from the room - there are enough :)
The breakfast room is way to small for the building and number of guests during august.
Bed mattresses are not comfortable

2026-08-28 • via Nuitee
S
SAAD • couple • sa
9
Pros:

الموقع ممتاز الشقة نظيفة عيبها المصاعد قليلة

2026-08-22 • via Nuitee
H
Harm Jan Post • solo_traveller • nl
4
Pros:

Great view and very friendly staff

Cons:

My wifey got assaulted by someone bc of a chair at the pool so be aware even if the chair is empty be prepared for a screaming match with some woman that sounds more than a chicken than a human being and to be scratched all over

2026-08-20 • via Nuitee
O
Oleksandr • couple • ua
9
2026-08-19 • via Nuitee