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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Garden
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Hiking
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Golf course
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Children's playground
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Darts
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Kid meals
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Shared kitchen
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Snack bar
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Kids' outdoor play equipment
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Lockers
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Pool with view
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Kid-friendly buffet
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Evening entertainment
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Baby safety gates
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Outdoor fireplace
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Shuttle service
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Game drives
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Tour/class on local culture
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Themed dinner nights
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Broadcast Live sport events
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Temporary art galleries
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Exceptional Services and Amenities
Shose Chalets boasts a 24-hour front desk, airport transfers, and free WiFi. Indulge in the convenience of room service, concierge assistance, and a shared kitchen.
Family-Friendly Activities and Adventure
Enjoy a relaxing stay with a children's playground and explore the area through cycling with bike hire services available.
Book your unforgettable stay at Shose Chalets now and experience luxury in the heart of Moshi!
A deposit may be required at the property.
Location
Guest Reviews
Chambres spacieuses, confortables et luxueuses comme tout l’établissement. La ferme est un vrai plus ! Les repas sont extraordinaires. Merci pour la visite guidée de la ferme et du potager
Rien
We love the staff who were friendly and kindly and specially Ismael that took us to the farm that they have in the place, and he show us the whole things that in the farm :) beautiful room with a view to the Mountain and all the place are so nice
OK so in the night there was a problem with the hot water. They really tried to do their best to solve it but things like this could happen . and they compensated us so it was okay.
What a beautiful place. My travel mate had a bit of a cold and the staff made her a very nice ginger lemon honey tea. Food is delicious, and much of it is made using the beautiful fresh produce from their on-site farm. We were getting a little chilly at dinner, and staff noticed and wrapped some warm blankets around us. These gestures were so kind. We also loved the tour of the farm - even the hotel owner proudly gave us a tour!
Nothing. Everything was perfect!
Superbe hôtel avec vue sur le kilimandjaro, les chambre sont confortable, je recommande vivement
The staff were excellent. They went out of their way to answer all of our questions. They prepared meals for us for when we went on a Kilimanjaro trek.
The baths on the balconies were a bit exposed. If there was a privacy screen on the side, it would definitely be something we would have made use of.
Nothing.
Unfortunately, this was my worst accommodation experience to date, and we ultimately did not stay at the property.
Several days before our arrival, I informed the property that our flight would arrive at approximately 11:00 p.m., and they confirmed that a driver would be available to pick us up. On the morning of our arrival, I sent a reminder but received no response until almost 9:00 p.m., when I was suddenly informed that our room was unavailable because the previous guest had reportedly been involved in an accident at the mountain and could not check out. We were told we would be placed in another hotel for the night and moved back the following morning.
This was extremely unprofessional. Check-in was from 2:00 p.m., so why was I only informed at almost 9:00 p.m., knowing I was arriving at 11:00 p.m.? The alternative hotel was not even named initially; I had to ask for the details, and after checking it, I clearly stated that I did not wish to stay there. Guests choose accommodation based on their own preferences, not simply price, and I should not have been expected to accept an entirely different property at the last minute.
Despite declining the alternative, there was still pressure through the driver for us to go there. We also overheard conversations suggesting that the property may have been overbooked, although I cannot independently confirm this.
We eventually had to find alternative accommodation ourselves late on a Friday night, when many suitable hotels were already fully booked. We also ended up paying US$80 in unnecessary transport costs after being driven toward the property and then having to return almost to the airport area to find somewhere else to stay. Given that this situation arose because the property could not honour our confirmed booking, the professional thing would have been for them to absorb this cost, but no such offer was made.
Very good
Breakfast
זה המקום הכי יפה שיש בקלימנגארו !! התמונות בבוקינג לא מתארות מספיק טוב את היופי של המקום. הנקיון מעל ומעבר, השרות ברמה הכי גבוהה שיכולה להיות. ממלץ מאוד .
location was good, but breakfast should have more varieties, food is delicious and clean
WIFI
This is a peaceful place to stay in moshi. The views of Kilimanjaro from the rooms with a view were amazing. The staff is extremely hospitality. The shower was hot! The food was good. Do not hesitate to stay here.
Nothing at all
Nice views of Kilimanjaro. Very nice front desk and restaurant staff. Some rooms are updated and very nicely furnished. Good food for lunch (fish especially).
Some rooms are not finished and they should not rent to guests just yet (exposed wires coming out of the walls). They overbooked the hotel and did not let guests know-marked us as No Shows. Didn’t do anything to remedy overbooking. Restaurant extremely slow. Overpriced dinner buffet for mediocre food. Large moths in my room-fluttering around the light. No proper drainage in the bathroom so it floods when you take a shower. Bottles are not labeled in the room so couldn’t tell if Shampoo or Conditioner or Shower Gel.
Lokatie en netheid
WiFi was zelden beschikbaar en er waren regelmatig stroompannes
Good location, good facilities, excellent staff. Ishmael is very welcoming and looked after us well. Farm is beautiful too
אהבתי הכל, החדרים מדהימים נקיים יפים ומרווחים, אפילו ג׳קוזי במרפסת, הכל מסביב ירוק ופורח בריכה גדולה וינקיה, הכל בסדר.
הכל היה בסדר, כלום לא חסר
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