Hotel Cityzen Guayaquil

Hotels
•
Independent
9 (83 reviews)
Boyaca # 922 y Victor Manuel Rendon, 593 0987525283, Guayaquil, Guayas, 090101 , Guayaquil , EC
593-987525283

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Elevator
Conference space
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and comfortable rooms
Good value for the price
Cons:
Breakfast could be better
Occasional noise issues
Parking not very convenient

Categories

Cleanliness
9.14
Hotel is mentioned as very clean and well-kept.
Service
9.11
Staff is highlighted as very friendly and accommodating.
Location
9.15
Located near the main avenue and attractions, convenient for guests.
Room Quality
8.6
Rooms are spacious and well-equipped, noted for comfort.
Amenities
8.63
Includes breakfast, city tours, and good facilities.
Value for Money
9.09
Good price-quality ratio per guest feedback.
Food and Beverage
8.64
Breakfast is good but has some room for improvement.
Overall Experience
9.61
Overall excellent feedback with only minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:47

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and concierge services during your stay at Hotel Cityzen Guayaquil.

Delicious Dining Options
Indulge in a satisfying meal at the on-site restaurant and start your day with a complimentary continental breakfast on weekdays.

Event Spaces and Transportation
With 861 square feet of event space, including a conference center and meeting rooms, this hotel is ideal for gatherings. Additionally, take advantage of the roundtrip airport shuttle service offered 24 hours a day.

Experience comfort and connectivity in one of the 43 air-conditioned guestrooms, with daily housekeeping and safes for your convenience. Explore nearby attractions like Centennial Park and Seminario Park, all within walking distance. Book your stay at Hotel Cityzen Guayaquil for a memorable visit to Guayaquil!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Airport code: GYE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 44

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 83 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
A
Alyssa • solo_traveller • ec
10
2026-06-15 • via Nuitee
L
Lamyae • solo_traveller • ma
8
Pros:

l'emplacement , la taille de la chmbre , la propreté

Cons:

il n y'a rien dans la chambre , meme une bouteille d'eau ...

2026-06-12 • via Nuitee
E
Elio • solo_traveller • pe
10
2026-06-11 • via Nuitee
V
VIVIANA-2018 • solo_traveller • co
10
2026-05-31 • via Nuitee
E
Elias Alberto • solo_traveller • ar
7
2026-05-23 • via Nuitee
J
John • solo_traveller • ec
8
2026-05-19 • via Nuitee
V
Vaclava • solo_traveller • cz
8
Pros:

Ok. I stayed here only over night before fly to Galapagos

2026-05-15 • via Nuitee
A
Arthur Brito • solo_traveller • ec
10
A great place to stay.
Pros:

The staff was so helpful and friendly. They were ready to give directions and recommendations. The room was cleaned everyday and it was comfortable. The breakfast was fresh and tasty.

Cons:

Sadly I couldn't visit the city as I expected because it was a short trip. But of course it was a personal problem with the time that had nothing to do with the hotel or its services.

2026-05-14 • via Nuitee
M
Marcelo • solo_traveller • ar
10
Pros:

Todo excelente, muy limpio el lugar, de lujo la atención de todo el personal, buen desayuno, nos quedamos sin cenar porque había toque de queda, y uno de los chicos del hotel nos busco hamburguesas con su moto, un genio , los recomiendo, por el precio esta 10 puntos.

Cons:

Lo único que en mi habitación no salía agua caliente de la ducha, estaba tibia, pero como hacía calor no era tanto problema, le pregunté a mis amigos que estaban en otras dos habitaciones y ellos si tenían agua bien caliente, pero yo en la habitación 102 no.

2026-05-08 • via Nuitee
J
Juan • solo_traveller • co
10
Buen hotel
Pros:

La zona y la cama

Cons:

La regadera es muy pequeña

2026-05-04 • via Nuitee
P
Petiz007 • solo_traveller • us
1
Pros:

I canceled this reservation as soon as I made because I found a better location for me. Yet, my credit card was charged. NOTE: I reserved at The Park Hotel through Booking.com. for the same date. Please explain. Thank you.

Cons:

My credit card was charged eventhough I canceled the reservation as soon as I realized my error. As I stated above, I immediately made a reservation through you BOOKING.com for the same date. Please review and explain.

2026-04-21 • via Nuitee
G
Gómez • family_with_children • ec
10
Pros:

Me gustó mucho la atención que nos dieron al llegar y durante la estancia, el hecho de que nos ayudaran y facilitaran todo, también que sea un espacio seguro para mis mascotas y para nosotros también, espero algun momento volver! 🤗

2026-03-31 • via Nuitee
M
Maria • solo_traveller • ec
7
Pros:

El personal es amable

Cons:

Las fotos en Booking.com no corresponden a la realidad. La habitación era muy oscura, si nada de luz natural. Las tollas era grises y eso da la impresión de que no están limpias. El shampo era de color verde

2026-03-27 • via Nuitee
M
Monica • solo_traveller • ec
8
2026-03-18 • via Nuitee
D
Daniel • solo_traveller • ec
10
2026-03-18 • via Nuitee
A
anonimo • solo_traveller • mx
7
Pros:

Pasable

Cons:

No tenia agua caliente

2026-03-12 • via Nuitee
S
salvatore nicola • couple • br
7
Pros:

El atendimiento de Gina es impagavel. Muy amable, atenciosa. Qualquer problema pueda surgir, ela intenta resolver. Ottimo !

2026-03-07 • via Nuitee
M
Moncada Amores • solo_traveller • cl
7
2026-03-02 • via Nuitee
F
Fernando Nuñez Rocha • solo_traveller • uy
7
No se que decir
Pros:

El servicio de lavanderia

Cons:

Apenas llegó mi cliente y pidió para guardar el auto, al salir ya le habían robado el espejo. El desayuno muy pobre y la habitación del hotel no es buena.

2026-02-22 • via Nuitee
A
Andrés • extended_group • ec
9
Agradable.
Pros:

Buen servicio.

Cons:

Solamente fallo la puerta de acceso a la habitación.

2026-01-19 • via Nuitee