Hotel Cityzen Guayaquil

Hotels
922 Boyacá , Guayaquil , ec

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and attentive staff
Clean and comfortable rooms
Good value for the price
Cons:
Breakfast could be better
Occasional noise issues
Parking not very convenient

Categories

Cleanliness
9.14
Hotel is mentioned as very clean and well-kept.
Service
9.11
Staff is highlighted as very friendly and accommodating.
Location
9.15
Located near the main avenue and attractions, convenient for guests.
Room Quality
8.6
Rooms are spacious and well-equipped, noted for comfort.
Amenities
8.63
Includes breakfast, city tours, and good facilities.
Value for Money
9.09
Good price-quality ratio per guest feedback.
Food and Beverage
8.64
Breakfast is good but has some room for improvement.
Overall Experience
9.61
Overall excellent feedback with only minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:47

Property Description

Central Location

Hotel Cityzen Guayaquil is conveniently located in the heart of Guayaquil, just 400 meters from Saint Francis Church. Guests can easily explore nearby attractions such as Malecon 2000 and Las Iguanas Park.

Modern Amenities

Experience comfort and convenience with free WiFi, a fitness centre, and free private parking. The hotel offers well-equipped rooms with flat-screen TVs, air conditioning, and some with balconies. Guests can start their day right with a delicious continental breakfast.

Exceptional Service

With a shared lounge, 24-hour front desk, and a non-smoking environment, Hotel Cityzen Guayaquil ensures a pleasant stay for all guests. Plus, the option of a paid airport shuttle service adds extra convenience for travelers.

Book your stay at Hotel Cityzen Guayaquil now for a memorable experience in Guayaquil!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Location

Guest Reviews

Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.61
E
Eduardo • solo_traveller • ec
9
2026-08-10 • via Nuitee
D
Denise • solo_traveller • br
10
Pros:

Localização, tamanho do quarto, conforto da cama e das demais acomodações, além da gentileza de todo o staff!

2026-08-07 • via Nuitee
M
Marcelo • couple • us
8
2026-07-11 • via Nuitee
A
Alyssa • solo_traveller • ec
10
2026-06-15 • via Nuitee
L
Lamyae • solo_traveller • ma
8
Pros:

l'emplacement , la taille de la chmbre , la propreté

Cons:

il n y'a rien dans la chambre , meme une bouteille d'eau ...

2026-06-12 • via Nuitee
E
Elio • solo_traveller • pe
10
2026-06-11 • via Nuitee
V
VIVIANA-2018 • solo_traveller • co
10
2026-05-31 • via Nuitee
E
Elias Alberto • solo_traveller • ar
7
2026-05-23 • via Nuitee
J
John • solo_traveller • ec
8
2026-05-19 • via Nuitee
V
Vaclava • solo_traveller • cz
8
Pros:

Ok. I stayed here only over night before fly to Galapagos

2026-05-15 • via Nuitee
A
Arthur Brito • solo_traveller • ec
10
A great place to stay.
Pros:

The staff was so helpful and friendly. They were ready to give directions and recommendations. The room was cleaned everyday and it was comfortable. The breakfast was fresh and tasty.

Cons:

Sadly I couldn't visit the city as I expected because it was a short trip. But of course it was a personal problem with the time that had nothing to do with the hotel or its services.

2026-05-14 • via Nuitee
M
Marcelo • solo_traveller • ar
10
Pros:

Todo excelente, muy limpio el lugar, de lujo la atención de todo el personal, buen desayuno, nos quedamos sin cenar porque había toque de queda, y uno de los chicos del hotel nos busco hamburguesas con su moto, un genio , los recomiendo, por el precio esta 10 puntos.

Cons:

Lo único que en mi habitación no salía agua caliente de la ducha, estaba tibia, pero como hacía calor no era tanto problema, le pregunté a mis amigos que estaban en otras dos habitaciones y ellos si tenían agua bien caliente, pero yo en la habitación 102 no.

2026-05-08 • via Nuitee
J
Juan • solo_traveller • co
10
Buen hotel
Pros:

La zona y la cama

Cons:

La regadera es muy pequeña

2026-05-04 • via Nuitee
P
Petiz007 • solo_traveller • us
1
Pros:

I canceled this reservation as soon as I made because I found a better location for me. Yet, my credit card was charged. NOTE: I reserved at The Park Hotel through Booking.com. for the same date. Please explain. Thank you.

Cons:

My credit card was charged eventhough I canceled the reservation as soon as I realized my error. As I stated above, I immediately made a reservation through you BOOKING.com for the same date. Please review and explain.

2026-04-21 • via Nuitee
G
Gómez • family_with_children • ec
10
Pros:

Me gustó mucho la atención que nos dieron al llegar y durante la estancia, el hecho de que nos ayudaran y facilitaran todo, también que sea un espacio seguro para mis mascotas y para nosotros también, espero algun momento volver! 🤗

2026-03-31 • via Nuitee
M
Maria • solo_traveller • ec
7
Pros:

El personal es amable

Cons:

Las fotos en Booking.com no corresponden a la realidad. La habitación era muy oscura, si nada de luz natural. Las tollas era grises y eso da la impresión de que no están limpias. El shampo era de color verde

2026-03-27 • via Nuitee
M
Monica • solo_traveller • ec
8
2026-03-18 • via Nuitee
D
Daniel • solo_traveller • ec
10
2026-03-18 • via Nuitee
A
anonimo • solo_traveller • mx
7
Pros:

Pasable

Cons:

No tenia agua caliente

2026-03-12 • via Nuitee
S
salvatore nicola • couple • br
7
Pros:

El atendimiento de Gina es impagavel. Muy amable, atenciosa. Qualquer problema pueda surgir, ela intenta resolver. Ottimo !

2026-03-07 • via Nuitee