Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

8.6
Based on 4209 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
L
Laurie • couple • us
10
great for exploring Bergamo and glad we were in lower city
Pros:

Great breakfast. Loved the courtyard for drinks.

Cons:

Shower leaked water

2026-05-23 • via Nuitee
E
EDYTA • solo_traveller • pl
8
Idealne miejsce dla osób szukających hotelu z historią w sercu miasta.
Pros:

Budynek, lokalizacja

2026-05-23 • via Nuitee
S
Sergey • couple • cz
9
Современный отель в старинном дворце в центре Бергамо
Pros:

Прекрасное расположение отеля в центре Бергамо. До фуникулера, который везет в старый город, 10 минут пешком.
Хорошо отреставрированный современный отель находится в здании бывшего дворца 16 века. В отеле даже сохранены элементы первозданной старины. Так как отель вписывался в старинный дворец, комнаты получились небольшие. Завтрак прекрасный в старинном зале. В отеле есть и парковка, что тоже плюс для центра. Причем отель находится на пешеходной улице, но для гостей отеля проезд разрешен

2026-05-22 • via Nuitee
K
Keren Kaplan • solo_traveller • il
10
Pros:

Everthing was wonderful

2026-05-21 • via Nuitee
G
Gilles • couple • fr
8
Cons:

Un peu de manque de discrétion du personnel pendant le dîner.

2026-05-21 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Great stay
Pros:

Beautiful hotel, very comfortable, good restaurant, clean rooms.

Cons:

Breakfast could be more varied

2026-05-21 • via Nuitee
V
Vladimir • solo_traveller • ch
9
Pros:

We stayed for a second time at the hotel. We liked our spacious room and the good sound isolation. When doors close, they do so in a very quiet way which I think is very important. The hotel staff at the front desk are very kind and helpful.

Cons:

The choices at breakfast can be improved. There is little variety and if one stays for more than 2-3 nights it will get too repetitive.

2026-05-21 • via Nuitee
M
Markus • couple • ch
9
2026-05-20 • via Nuitee
P
Phillip Marzella • couple • au
10
Great hotels in a perfect location
Pros:

Perfect location in Bergamo – with easy access to all amenities and sights. Very comfortable and quiet hotel.

Cons:

Room were a little warm.

2026-05-20 • via Nuitee
G
Geneviève • couple • ch
8
Pros:

Situation agréable en bord de mer
Personnel souriant et attentionné
Grand choix au buffet du petit déjeuner

Cons:

Place de parc très restreint juste 3-4 place devant l'hôtel
Beaucoup de poussière dans la chambre bien visible sur le mobilier noir

2026-05-19 • via Nuitee
P
PIERRE • extended_group • fr
9
Excellent hôtel avec un emplacement en centre ville dans une rue avec accès véhicule restreint
Pros:

L’emplacement, le cadre , le personnel

2026-05-19 • via Nuitee
D
Dominika • extended_group • fi
9
Pros:

Rooms very tidy and clean. Staff very proffesional and helpful!

Cons:

The spa was not really worth the money

2026-05-18 • via Nuitee
C
Carole • solo_traveller • fr
9
1 nuit à bergame
Pros:

L emplacement à moins 20 min à pied de la ville haute. Le lieu avec l ancien cloître reconverti en restaurant.

Cons:

L isolation phonique entre les chambres . J ai pu suivre la conversation téléphonique de ma voisine de chambre comme si j étais dans la même pièce qu elle....

2026-05-18 • via Nuitee
Αναστασια • solo_traveller • gr
10
2026-05-18 • via Nuitee
O
Ola • extended_group • no
10
Pros:

Perfekt beliggenhet og god frokost

2026-05-18 • via Nuitee
N
Nathalie • extended_group • be
8
Sfeervol hotel
Pros:

Sfeervolle locatie

Cons:

Slechts 1 koffieapparaat, lange wachtrij voor koffie

2026-05-18 • via Nuitee
K
Karolina • couple • pl
8
Super lokalizacja , piękne pokoje, rozczarowanie jeżeli chodzi o śniadania.
Pros:

Lokalizacja, pokoje - czyste i bardzo ładne. Przesympatyczny personel.

Cons:

Śniadania - byliśmy w dwóch różnych porach i brakowało jedzenia a personel udawał że tego nie widzi lub chował sie po kuchni. Uważam że jak za tą cenę na śniadaniu powinno być ciut więcej niż żółty ser , szynka , jajecznica, kiełbaski inooiekane ziemniaki + słodki stół gdzie głównie były croissanty.

2026-05-18 • via Nuitee
K
Karolina • couple • pl
10
2026-05-18 • via Nuitee
F
Frank • couple • fr
8
Bel établissement
Pros:

Un accueil très agréable et le parking privé très important avec des autos de prestige…

Cons:

Le petit déjeuner

2026-05-18 • via Nuitee
J
Johan • couple • se
8
Pros:

Frukosten har mer att önska, värt att ta en frukost ute på alla mysiga caféer istället.

2026-05-18 • via Nuitee