Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

8.6
Based on 4322 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
V
Viviane • family_with_children • br
6
2026-07-04 • via Nuitee
C
Christian et Nicole • couple • fr
10
Pros:

Le spa et l hébergement

2026-07-04 • via Nuitee
A
Andy • extended_group • ie
9
2026-07-04 • via Nuitee
I
Iryna • solo_traveller • ua
10
Pros:

The hotel staff let us use the parking even after check-out. The breakfast in the inner courtyard was awesome.

Cons:

The top floor rooms have only a window on the ceiling, which does not let you enjoy the view. It may be hard to get to the parking lot, since the first entrance is not the main one.

2026-07-04 • via Nuitee
M
Massimo • solo_traveller • it
9
2026-07-04 • via Nuitee
R
Romanée • family_with_children • nl
9
Heel mooi, ondanks de hitte een frisse verkoelde kamer op een prachtige locatie.
Pros:

Prima ontbijt maar het wordt wel overdreven snel opgeruimd. Ik heb dat nog nooit meegemaakt bij zo’n luxe hotel. We zijn wel op vakantie.

Cons:

Spa/zwem voorziening viel tegen. De rest was echt perfect, maar je kon echt amper zwemmen in dat bad.

2026-07-03 • via Nuitee
R
Roni • solo_traveller • fi
8
2026-07-03 • via Nuitee
M
Matthaios • couple • gr
8
2026-07-03 • via Nuitee
D
David • family_with_children • cz
9
Very nice stay in the center of Bergamo
Pros:

Location, parking, overall atmosphere of the place (the building originally from 14th century)

2026-07-03 • via Nuitee
H
Henk • solo_traveller • nl
10
Uitstekend hotel
Pros:

Alles

Cons:

Niets

2026-07-02 • via Nuitee
C
Concepción • extended_group • es
9
Estuvimos cómodos
Pros:

Si estaba bien

2026-07-02 • via Nuitee
D
Daniela • couple • de
9
2026-07-02 • via Nuitee
P
Patrick • solo_traveller • fr
8
Pros:

Bien situé.
Cadre ancien bien restauré

2026-07-01 • via Nuitee
F
Foint • couple • ua
10
2026-07-01 • via Nuitee
V
Valerico • couple • fr
7
Pros:

Le cadre et la situation

Cons:

Le petit déjeuner moyen
Taille de la chambre

2026-07-01 • via Nuitee
N
Nathalie • couple • fr
10
Hotel charmant , tout neuf très bien placé
Pros:

Le confort et la modernité de la chambre
L’emplacement et les patios pour le petit déjeuner
Le parking est juste à côté

Cons:

Rien

2026-06-30 • via Nuitee
J
Jana • couple • hr
10
2026-06-30 • via Nuitee
E
Ellen • couple • nl
9
2026-06-30 • via Nuitee
M
Martin • couple • ch
6
2026-06-30 • via Nuitee
A
Anise • couple • dk
9
Beautiful hotel perfect location
Pros:

Beautifully renovated. Clean, cosy and high standard.

Cons:

Nothing

2026-06-29 • via Nuitee