Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Charming atmosphere
Clean rooms
Cons:
Odor in some rooms
Limited breakfast variety
Issues with Jacuzzi

Categories

Cleanliness
8.14
The room was super clean and modern, but some guests reported issues with odors.
Service
8.91
Staff was incredibly helpful and kind throughout the stay.
Location
9.15
Excellent location in the heart of the city with all major attractions within walking distance.
Room Quality
8.6
Rooms were charming and modern, though some rooms were described as small.
Amenities
8.63
Good amenities, including a private spa, though some inconsistency in service was noted.
Value for Money
8.59
Standard quality for this hotel tier with a good service-to-price ratio.
Food and Beverage
8.14
Breakfast could have been more varied; some guests found it to be lacking.
Overall Experience
8.61
Overall, guests had a great experience with minor issues that did not affect satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:30

Property Description

Luxurious Accommodation
Experience comfort in air-conditioned rooms equipped with modern amenities, including free WiFi and a flat-screen TV with satellite channels. Select rooms even feature a kitchen for added convenience.

Top-Notch Services
From room service to concierge assistance, our staff is dedicated to ensuring a seamless stay. Enjoy the convenience of private parking, luggage storage, and multilingual receptionists always ready to assist.

Ideal Location
Located near popular attractions like Accademia Carrara and Gewiss Stadium, Palazzo Santo Spirito offers easy access to the best of Bergamo. Explore the city with ease, knowing Orio Al Serio International Airport is just 5 km away.

Book your stay at Palazzo Santo Spirito for a truly unforgettable experience.

Important information:

Children aged 16 and under are not allowed in the wellness center.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Location

Guest Reviews

8.6
Based on 4568 reviews
Cleanliness: 8.14
Service: 8.91
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Aurore • couple • nl
9
Pros:

Prachtig hotel. Centraal onder aan de stad. Eén kwartier lopen van het Carrara museum.

2026-08-29 • via Nuitee
M
Martin • couple • de
9
Würde wiederkommen, sehr schöne Stadteindrücke auf der Basis diesen Hotels. Das gute Käffchen dann in der Bar außerhalb
Pros:

Wunderschöne ehemalige Klosteranlage mit Restaurantbereich im Kreuzgang; sehr sauber, Parkplatz am Hotel trotz verkehrsberuhigter Lage, Zimmer gut eingerichtet, Lage ideal und fußläufig zur Altstadt. Sehr freundliches und hilfsbereites Personal. Überhaupt fast alles sehr ansprechend und stilvoll, nur eins nicht….

Cons:

Leider kein schöner echter italienischer Kaffe beim Frühstück, nur ein wackeliger Kaffeeautomat für alle Gäste, die Schlange standen. Das wird dem Status des Hotels nicht gerecht! Schlechter Kaffee in Italien geht garnicht

2026-08-29 • via Nuitee
C
CHRISTOS • solo_traveller • gr
6
Pros:

Καλή τοποθεσία. Ευγενικοί υπάλληλοι. Πλούσιο πρωινό.

Cons:

Καθαριότητα δωματίου . Μύγες στο πρωινό.

2026-08-29 • via Nuitee
Åsa • couple • se
9
2026-08-29 • via Nuitee
P
Paolo • couple • it
7
Pros:

Colazione migliorabile

Cons:

Dimensioni della camera
Colazione

2026-08-28 • via Nuitee
M
Miriam • solo_traveller • ch
10
2026-08-28 • via Nuitee
V
Vale • solo_traveller • it
7
Pros:

L'edificio storico e la suggestiva ambientazione che offre per una gustosa colazione o cena romantica. La cordialità del personale e l'efficienza della graziosa Spa della struttura.

Cons:

Il materasso era un tantino duro, perciò il riposo non è stato proprio ristoratore. Il rapporto qualità-prezzo, a mio parere, non è buonissimo, ma l'ambientazione resta pur sempre molto suggestiva.

2026-08-28 • via Nuitee
G
Gediminas • couple • lt
9
2026-08-28 • via Nuitee
O
OLGA • family_with_children • ru
8
Pros:

Nice place, big room, comfortable bed, everything what you need in the hotel room, excellent breakfast. The hotel's restaurant in the courtyard is a great place to spend an evening (it is better to book in advance).

Cons:

Our room did not have the type of extra bed that was specified at the booking. Not critical

2026-08-28 • via Nuitee
J
Jennifer • couple • au
9
2026-08-28 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Polecam
Pros:

Fantastyczna lokalizacja, blisko do starego miasta. Wygodne, czyste pokoje. Bardzo miły personel. Smaczne śniadania.

Cons:

Wjazd na parking przed hotelem przez bardzo wąską bramę

2026-08-27 • via Nuitee
P
Paweł • family_with_children • pl
10
2026-08-27 • via Nuitee
J
Joel • couple • fr
10
Tout très bien
Pros:

Tout très bien les gens l’accueil le déjeuner le parking la proximité

2026-08-27 • via Nuitee
B
beuserie • couple • be
9
2026-08-27 • via Nuitee
C
Caroline • couple • de
7
2026-08-27 • via Nuitee
S
Susan • couple • gb
8
2026-08-26 • via Nuitee
G
Gerhart • couple • de
10
2026-08-26 • via Nuitee
G
Gonzalo • solo_traveller • es
9
2026-08-26 • via Nuitee
M
Mark • couple • au
9
2026-08-25 • via Nuitee
J
Jon Endre Røed • couple • no
8
2026-08-25 • via Nuitee