Dusit Hotel Siem Reap

Hotels
9.4 (1267 reviews)
Achar Sva Street , Siem Reap , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Comfortable stay
Good breakfast
Cons:
Cleanliness issues
Dated facilities
Minor room issues

Categories

Cleanliness
8.19
Several reviews indicated issues with cleanliness, particularly stained mattresses and dirty areas.
Service
10
The staff was described as friendly, helpful, and exceptional in hospitality across multiple reviews.
Location
9.66
The location was praised for its convenience and proximity to attractions.
Room Quality
9.7
Rooms were described as comfortable, spacious, and well-arranged, with some minor issues.
Amenities
9.15
Amenities were generally sufficient, but some functionality issues were noted.
Value for Money
9.68
Guests felt they received good value based on their experiences.
Food and Beverage
9.14
Breakfast and other meals received positive mentions.
Overall Experience
9.69
Overall, the experience was rated highly with emphasis on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:01

Property Description

Luxurious Accommodations and Amenities
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom at Dusit Hotel Siem Reap.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk to cater to all your needs during your stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the serene garden, or take in the city views from the terrace available in select units.

To experience luxury, convenience, and relaxation, book your stay at Dusit Hotel Siem Reap today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1267 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 9.7
Amenities: 9.15
Value for Money: 9.68
Food and Beverage: 9.14
Overall Experience: 9.69
M
Marisol • solo_traveller • mx
3
It has potential but need more attention to details
Pros:

The room was big and the have toilet and shower separated.

Cons:

The AC was directly to my face and I ended up sick 🤒 with flu which ruined my entire trip. I told them there were cockroaches 🪳 and they never fixed it, I found a bunch and that was disgusting. I had to walk every day to another hotel to get my breakfast, breakfast was good, just the eggs were always raw and without any flavor, no salt no nothing. Bed was not comfy. Staff is incredibly friendly and helpful sadly that’s not enough to compensate the rest. Oh they picked me up at the bus station! That was great thank you.

2026-09-18 • via Nuitee
K
Kris • solo_traveller • au
6
Hotel is in the process of moving
Pros:

The location and the staff were good

Cons:

They are in the process of moving buildings and the one I stayed in was a bit dated. I also had to walk to the new building to have the included breakfast.

2026-09-17 • via Nuitee
E
Edward A • couple • se
10
Friendly!
Pros:

Everyone I met was friendly, respectful, and willing to help. The service felt genuine rather than rushed, and I really appreciated the positive attitude of the team. I had a very enjoyable experience overall.

2026-09-17 • via Nuitee
K
Kristin • couple • us
10
Pros:

Amazing stay with good river views!

2026-09-15 • via Nuitee
N
Nathan • solo_traveller • dk
10
Pros:

The food and drinks at the hotel were enjoyable, especially after a busy day exploring Siem Reap. The staff were very friendly and helped us with directions and sightseeing plans.

2026-09-10 • via Nuitee
C
Courtney • couple • ar
10
Pros:

The room was spacious enough for us and had a lovely view, while the pool was especially nice in the afternoon. The restaurant offered good food, and we enjoyed having dinner and drinks without needing to go far.

2026-09-10 • via Nuitee
C
Catherine • solo_traveller • sg
10
Pros:

The hotel was comfortable, and the pool was perfect for relaxing in the afternoon. The staff were friendly and made arranging our sightseeing tour very easy. Very closed to the city center Pub Street.

2026-09-09 • via Nuitee
P
Patricia • couple • fr
10
Pros:

The food at the hotel was a nice surprise, and I enjoyed trying some of the dishes on the menu. After eating, I spent some time by the pool before going back to my room. The staff were genuinely friendly and helpful,

2026-09-09 • via Nuitee
C
Chantal • solo_traveller • kh
8
Hôtel propre et confortable avec un personnel très aimable
Pros:

La chambre était très spacieuse et confortable

Cons:

Dommage qu’il n’y ait pas d’ascenseur. J’étais au 3ème étage et comme je suis asthmatique pas simple cependant on m’a porté ma valise jusqu’à ma chambre ! Le petit déjeuner était dans un hôtel à deux rue à cause de travaux. Ceci dit cela ne m’a pas posé de problème.

2026-09-08 • via Nuitee
A
Akira • couple • jp
4
2026-09-08 • via Nuitee
L
Laura • solo_traveller • sg
10
Pros:

One of our favorite days was the trip to Kulen Mountain and its waterfall. We returned to the hotel in the evening and enjoyed a quiet dinner with some Cambodian dishes.

2026-09-08 • via Nuitee
K
Kelly • solo_traveller • de
10
Pros:

The food was excellent and the service was very friendly. The next morning, we had breakfast with fresh fruit, eggs, coffee, and some local choices before heading out. It was a short stay, but we felt very relaxed here.

2026-09-07 • via Nuitee
D
Drachan • solo_traveller • au
10
2026-09-07 • via Nuitee
W
Wendy • solo_traveller • ch
10
Pros:

The room was clean and comfortable, which made my visit even better.

Cons:

Nothing

2026-09-05 • via Nuitee
C
Cham • solo_traveller • au
10
A great place to stay close to everything you need , very comfortable
Pros:

Very friendly staff and great location

2026-09-05 • via Nuitee
S
Shannon • solo_traveller • us
10
Pros:

Great location and friendly staff. The room was clean, comfortable, and the air conditioning worked well. We enjoyed walking around the city center in the evening.

2026-09-04 • via Nuitee
B
Brent • solo_traveller • pl
10
Pros:

We had a pleasant stay. Everything was easy from check-in to check-out. The staff were very good and always ready to help.

2026-09-04 • via Nuitee
E
Emily • couple • at
10
Pros:

We booked one night here and had a very comfortable stay. The room was large, clean, and nicely furnished with a good bathroom, We had a Khmer traditional massage it was nice and comfortable. great staff

2026-09-03 • via Nuitee
R
Ruggero • solo_traveller • it
5
Not a 4 star hotel with many things to improve. Staff and location are great
Pros:

The location was very close to Pub Street and the staff was lovely, always with a smile and ready to help. I particularly want to thank Sambath & Thea for their assistance.

Cons:

It pains me to leave a bad review but my stay was far below my expectations, given that it’s rated 4 stars on Booking. The room was not very clean, the shower didn’t have hot water, in 4 nights no room cleaning was done, the wifi didn’t work well and it’s possible the couch in the room had bed bugs since the one time I laid on it I found myself with tiny bites up my back. All in all I didn’t find the stay very comfortable and was hoping for much higher quality.

2026-09-02 • via Nuitee
G
George • solo_traveller • de
10
Pros:

The check-in process was handled smoothly, and we were soon taken to our room. The room was comfortable and nicely arranged. We had a large bed, a safety box, drinking water, tea and coffee facilities,

2026-09-01 • via Nuitee