Dusit Hotel Siem Reap

Hotels
9.4 (1267 reviews)
Achar Sva Street , Siem Reap , KH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Comfortable stay
Good breakfast
Cons:
Cleanliness issues
Dated facilities
Minor room issues

Categories

Cleanliness
8.19
Several reviews indicated issues with cleanliness, particularly stained mattresses and dirty areas.
Service
10
The staff was described as friendly, helpful, and exceptional in hospitality across multiple reviews.
Location
9.66
The location was praised for its convenience and proximity to attractions.
Room Quality
9.7
Rooms were described as comfortable, spacious, and well-arranged, with some minor issues.
Amenities
9.15
Amenities were generally sufficient, but some functionality issues were noted.
Value for Money
9.68
Guests felt they received good value based on their experiences.
Food and Beverage
9.14
Breakfast and other meals received positive mentions.
Overall Experience
9.69
Overall, the experience was rated highly with emphasis on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:01

Property Description

Luxurious Accommodations and Amenities
Indulge in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom at Dusit Hotel Siem Reap.

Convenient Services
Enjoy the convenience of concierge services, room service, and a 24-hour front desk to cater to all your needs during your stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the serene garden, or take in the city views from the terrace available in select units.

To experience luxury, convenience, and relaxation, book your stay at Dusit Hotel Siem Reap today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1267 reviews
Cleanliness: 8.19
Service: 10
Location: 9.66
Room Quality: 9.7
Amenities: 9.15
Value for Money: 9.68
Food and Beverage: 9.14
Overall Experience: 9.69
T
Tom • couple • ca
10
Pros:

I stayed at this hotel for a short trip and was very happy with the experience. The room was clean and comfortable, the bed was cozy, and the staff were friendly and helpful from check-in to check-out. The location made it easy to get around, and the price was reasonable for the comfort and service provided. Everything was simple and convenient, which made my trip more enjoyable. I would certainly choose this hotel again if I return to the area.

2026-10-31 • via Nuitee
J
Jeffrey • couple • ca
10
Pros:

The reception team were very professional, friendly, and helpful throughout my stay. The check-in process was smooth and easy, and the staff were always available whenever I needed information or assistance. My room was clean and comfortable, and the overall service was very good. I especially appreciated how welcoming and attentive everyone was, as it made the whole experience feel more personal. I would be happy to stay here again and recommend this hotel to friends and family.

2026-10-30 • via Nuitee
H
Haydée • family_with_children • es
10
2026-10-30 • via Nuitee
L
Lyndsey • family_with_children • gb
5
More like a 3* hotel not 4*
Pros:

Reception Staff were really helpful and polite. Location was excellent.

Cons:

Appears more like a 3* hotel not a 4*. No hand towels in room (only very basic shower towel). No drinking water provided in room although did have a fridge. We booked a double room, but it was not available when we arrived. We were given a room with 2 beds in instead , which would be ok except it was near the road and there was traffic and loud music noise through the night. It was a very bare room ( eg no curtains over windows), concrete floor. Reception checked if all was ok and when I said I wasn't too happy with the replacement room they immediately offered to move us to their sister hotel which we accepted . Their sister hotel just around the corner was nicer but still very basic rooms for 4*. Internet in 2nd room kept dropping out and there were still no hand towels or water bottles. The reception at both hotels were extremely kind though and keen to help solve any issues we had.

2026-10-30 • via Nuitee
T
Tommy Sweden • family_with_children • se
9
Mitt förstahandsval i Siem Reap... toppen !!
Pros:

Personalen och rummet med balkong.

Cons:

Kanske ett litet litet minus för TVn som inte var inkopplad.

2026-10-28 • via Nuitee
P
Preston • couple • ca
10
Pros:

My stay at this hotel was very enjoyable, especially because of the excellent customer service. The staff were polite, professional, and always willing to help whenever I needed assistance. The check-in process was smooth, and the room was clean and comfortable. I really appreciated the welcoming attitude of the team, which made me feel at home throughout my stay. Everything was well organized, and the overall experience exceeded my expectations. Thank you to the entire team for making my visit so pleasant. I would highly recommend this hotel to friends and family.

2026-10-25 • via Nuitee
L
Lisa • couple • us
10
Pros:

I really enjoyed my stay at this hotel. Cleanliness and comfort are very important to me, and I was happy with the condition of the room and the overall property. The room was tidy, the bed was comfortable, and the environment was relaxing after a long day of activities. The staff were friendly and provided good service whenever needed. I also appreciated the peaceful atmosphere, which allowed me to rest comfortably. Overall, it was a very satisfying experience, and I would definitely consider staying here again on my next visit.

2026-10-25 • via Nuitee
K
Kenneth • couple • us
2
Not recommended
Pros:

Location was good

Cons:

Some rooms are being renovated at the hotel, jack hammering at 7:30 AM and would continue randomly until 7:00 PM. Also next door, a new café shop is being added which added to the noise.
Management should have least notified the customers, place notes on the doors of the construction, or added to their website and or booking.com . Also as a funny side note they do have TV’s but are not hooked up for streaming or using, Ironic the note on the TV says tranquility.
I complained a couple of times, but was not offered a solution until my second to last day of check it.

2026-10-24 • via Nuitee
T
Terry • couple • au
4
Very noisy, disappointing pool and basic facilities – stay somewhere else!
Pros:

The hotel was reasonably priced, and the location was convenient for exploring Siem Reap. Unfortunately, there wasn't much else that impressed us.

Cons:

The hotel was very basic, with few amenities, and the swimming pool was disappointing. However, the biggest problem was the noise! The surrounding streets were incredibly loud, with music blasting late into the night, every night. It was extremely difficult to relax or get a decent night's sleep. We understand that Siem Reap has a lively nightlife, but the noise levels around this hotel were excessive. After three nights, we were very glad to leave. There are plenty of other accommodation options in Siem Reap, and we'd strongly recommend choosing somewhere quieter and more comfortable.

2026-10-23 • via Nuitee
A
Ana LAURA • family_with_children • ar
5
No fue lo que esperaba
Pros:

La ubicación

Cons:

Nuestras 3 habitaciones tenían televisión pero ninguna funcionaba. Hay aire acondicionado solo en las habitaciones. No tiene el desayuno en las instalaciones del hotel, hay que ir a desayunar a otro hotel.

2026-10-22 • via Nuitee
F
FasTTovsky • solo_traveller • pt
9
Prime location
Pros:

Prime location 5 min to the heart of Siem Reap. The staff was extremely helpful especially when we had a couple of technical issues with our room.

2026-10-12 • via Nuitee
C
Cristina • solo_traveller • es
8
Bien aunque no fue lo que esperábamos
Pros:

La ubicación y el personal. Las camas son cómodas.

Cons:

Nos dejaron unas chanclas de plástico que estaban usadas y sucias. Sólo te dan una toalla por persona (aunque puedes pedir más). Tienen la típica política de si dejas la toalla colgada es que no quieres que te la cambien, pero ellos mismos no la respetan y las cambian.... una persiana de la habitación estaba rota y no se podía subir del todo. El aire acondicionado siempre te daba directamente en la cama, lo que era un poco incómodo. El desayuno es en otro hotel. Hay poco o ningún sitio para colgar cosas, con lo cual, mucho espacio en la habitación pero inútil. Se oía bastante ruido y encima había obras en el edificio de la lado.
En general tiene potencial pero no han mantenido el edificio muy bien.

2026-10-10 • via Nuitee
M
Marisol • solo_traveller • mx
3
It has potential but need more attention to details
Pros:

The room was big and the have toilet and shower separated.

Cons:

The AC was directly to my face and I ended up sick 🤒 with flu which ruined my entire trip. I told them there were cockroaches 🪳 and they never fixed it, I found a bunch and that was disgusting. I had to walk every day to another hotel to get my breakfast, breakfast was good, just the eggs were always raw and without any flavor, no salt no nothing. Bed was not comfy. Staff is incredibly friendly and helpful sadly that’s not enough to compensate the rest. Oh they picked me up at the bus station! That was great thank you.

2026-09-18 • via Nuitee
E
Edward A • couple • se
10
Friendly!
Pros:

Everyone I met was friendly, respectful, and willing to help. The service felt genuine rather than rushed, and I really appreciated the positive attitude of the team. I had a very enjoyable experience overall.

2026-09-17 • via Nuitee
K
Kris • solo_traveller • au
6
Hotel is in the process of moving
Pros:

The location and the staff were good

Cons:

They are in the process of moving buildings and the one I stayed in was a bit dated. I also had to walk to the new building to have the included breakfast.

2026-09-17 • via Nuitee
K
Kristin • couple • us
10
Pros:

Amazing stay with good river views!

2026-09-15 • via Nuitee
N
Nathan • solo_traveller • dk
10
Pros:

The food and drinks at the hotel were enjoyable, especially after a busy day exploring Siem Reap. The staff were very friendly and helped us with directions and sightseeing plans.

2026-09-10 • via Nuitee
C
Courtney • couple • ar
10
Pros:

The room was spacious enough for us and had a lovely view, while the pool was especially nice in the afternoon. The restaurant offered good food, and we enjoyed having dinner and drinks without needing to go far.

2026-09-10 • via Nuitee
P
Patricia • couple • fr
10
Pros:

The food at the hotel was a nice surprise, and I enjoyed trying some of the dishes on the menu. After eating, I spent some time by the pool before going back to my room. The staff were genuinely friendly and helpful,

2026-09-09 • via Nuitee
C
Catherine • solo_traveller • sg
10
Pros:

The hotel was comfortable, and the pool was perfect for relaxing in the afternoon. The staff were friendly and made arranging our sightseeing tour very easy. Very closed to the city center Pub Street.

2026-09-09 • via Nuitee