Palazzo M Capri

Hotels
10 (134 reviews)
8 Via Roma , Capri , it

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Beautiful location
Incredible service
Cons:
Lack of certain amenities
Occurrence of theft reported

Categories

Cleanliness
10
Clean and spacious rooms were frequently mentioned, indicating good cleanliness.
Service
10
Incredible and helpful staff were praised multiple times by guests.
Location
10
The hotel’s location was highlighted as exceptional, being close to shops and transportation.
Room Quality
10
Rooms are described as beautiful, spacious, and well-appointed with stunning views.
Amenities
10
Complimentary drinks and other positive mentions of hotel features were noted.
Value for Money
10
Although prices were mentioned as a concern, the overall experience seemed to justify the cost.
Food and Beverage
10
No specific food and beverage options were mentioned, hence standard quality assigned.
Overall Experience
10
Guests expressed a strong desire to return, indicating high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Luxurious Accommodation
Palazzo M Capri offers elegant rooms with modern amenities, including free WiFi, air conditioning, and breathtaking sea views. Some rooms even feature a private terrace and a coffee machine for added comfort.

Convenient Location
Situated in Capri, our hotel is within close proximity to Marina Piccola Bay, I Faraglioni, and other popular attractions. Enjoy easy access to the stunning Marina Grande Beach and La Fontelina Beach for a perfect day in the sun.

Exceptional Services
Our dedicated multilingual staff are available around the clock to provide top-notch concierge services and ensure your stay is seamless. Whether you need assistance in German, English, French, or Italian, we are here to make your experience unforgettable.

Book your stay at Palazzo M Capri now for a truly unforgettable and relaxing getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 134 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Mohammed • couple • sa
10
2026-07-24 • via Nuitee
A
Anastasios • couple • gr
9
Great location room and staff.
Pros:

Location, room, view and modern but still Italian style.

Cons:

Nothing all was fine just the breakfast could have been better.

2026-07-19 • via Nuitee
I
ibtissam • couple • ae
8
2026-07-14 • via Nuitee
L
Lara • couple • it
10
2026-07-14 • via Nuitee
S
Steven • couple • cn
10
2026-07-12 • via Nuitee
M
MARIA IDA • couple • it
8
2026-07-08 • via Nuitee
K
KHALID • couple • sa
10
2026-07-05 • via Nuitee
S
Stefan • family_with_children • ro
10
2026-07-02 • via Nuitee
R
Roberto • couple • it
10
Pros:

Posizione centrale comoda

2026-06-30 • via Nuitee
A
Antonio • couple • it
8
2026-06-27 • via Nuitee
C
Claudia • couple • de
9
2026-06-25 • via Nuitee
V
Vincenzo maria • couple • it
8
Pros:

Tutto molto bello e comodo

Cons:

Nulla

2026-06-21 • via Nuitee
M
Marina • couple • fr
10
2026-06-18 • via Nuitee
T
Tufan • couple • ae
10
Posizione imbattibile
Pros:

La posizione strategica, la sensazione di nuovo, asciugamani morbidi, la vista e il personale.

2026-06-12 • via Nuitee
M
Moshal • couple • sa
3
Pros:

Location

Cons:

Very disappointing experience. I was traveling with my 7-year-old child and booked a spacious 40-square-meter room. According to the hotel’s policy published on Booking.com, children are welcome and extra beds can be provided when required.

However, upon arrival, I was denied access to the room and was told that I had to book an additional room because of my child. This was completely contrary to the policy advertised at the time of booking.

What should have been a simple check-in process turned into more than two hours of discussions, arguments, and unnecessary stress before the issue was finally resolved. I felt unfairly treated and taken advantage of, especially since I had selected a larger room and was willing to pay for an extra bed if needed.

The attitude of several staff members was unprofessional and lacked the level of customer service expected from a hotel. This experience significantly affected our stay and left a very negative impression.

I do not recommend this hotel, particularly for families traveling with children.

2026-06-12 • via Nuitee
A
Alaa • couple • sa
10
2026-06-09 • via Nuitee
Z
Zuleikha • solo_traveller • om
9
Pros:

We had a wonderful stay in Capri. The location was excellent, making it easy to explore the island while enjoying breathtaking views. Our room was spacious, comfortable, and featured an incredibly comfortable bed. The service throughout our stay was exceptional—friendly, attentive, and professional. Overall, it was a fantastic experience, and we would happily stay here again.

Cons:

The only downside was that the hotel did not have a pool or an in-house restaurant. However, this was not a major issue as there were plenty of great restaurants just steps away, and room service was available when we preferred to dine in.

2026-06-04 • via Nuitee
G
GEORGIANA • couple • ro
10
Peste așteptări
Pros:

Totul a fost la superlativ, nu ma asteptam sa fie atat de complet si atat de amabil personalul , călătorim destul de mult dar hotelul acesta ramane acolo undeva special in suflet

2026-06-02 • via Nuitee
S
Stefano • couple • it
8
Consigliamo questa struttura
Pros:

Tutto ottimo L, posizione e qualità della stanza

Cons:

Un po’ fredda

2026-06-01 • via Nuitee
M
michael • family_with_children • us
10
We had a great stay at this property.
2026-05-29 • via Nuitee