Novotel Phnom Penh BKK 1

Hotels
•
Novotel
8.7 (122 reviews)
ST. 51 corner ST. 294, Boeung Keng Kang 1 , Phnom Penh , kh

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable and modern rooms
Cons:
Loud music from the nearby party
Insufficient drainage in the bathroom

Categories

Cleanliness
8.31
Clean and well-maintained, though some reviews noted issues with the bathroom drainage.
Service
9.08
Staff are friendly, helpful, and provide efficient service, especially noted in multiple reviews.
Location
8.92
Great location with easy access to bars, shops, and tourist attractions.
Room Quality
8.77
Rooms are comfortable and modern, with a great city view.
Amenities
8.6
Good facilities including a rooftop restaurant and bar, gym, and pool.
Value for Money
8.66
Overall a good deal considering the quality of service and amenities offered.
Food and Beverage
8.51
Good breakfast and dining options, though some reviews suggested a better selection.
Overall Experience
8.78
Overall a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 17:35

Property Description

Luxurious Amenities
Novotel Phnom Penh BKK 1 offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden and terrace for guests to unwind and relax.

Exceptional Services
Guests can enjoy top-notch services such as a restaurant, room service, and a 24-hour front desk, ensuring a comfortable and convenient stay. The entertainment staff and concierge service add an extra touch of hospitality.

Prime Location
Conveniently situated near must-visit attractions like the Tuol Sleng Genocide Museum and Aeon Mall Phnom Penh, Novotel Phnom Penh BKK 1 provides easy access to the city's popular landmarks and shopping destinations.

Ready to experience luxury and convenience in Phnom Penh? Book your stay at Novotel Phnom Penh BKK 1 now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 122 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.92
Room Quality: 8.77
Amenities: 8.6
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.78
W
WEE PING • couple • sg
9
2026-08-08 • via Nuitee
D
Devan • family_with_children • my
9
An Amazing Cambodian Vacation
Pros:

Location was good lots of restaurants.

Cons:

The bathroom had no lock. The lower portion of the toilet was visible from the bedroom.

2026-08-03 • via Nuitee
L
Le Club • solo_traveller • kh
10
2026-07-25 • via Nuitee
Q
Qiaoling • solo_traveller • sg
8
convenient location and friendly staff
Pros:

Staff were extremely friendly and helpfull.

Cons:

I was given a connecting room which is fine. However, the connecting doors are not sealed well; I was waken up in the middle of the night by the noise made by my neighbour and could see he lights next door.

2026-07-22 • via Nuitee
N
Nathanael • solo_traveller • de
9
2026-07-21 • via Nuitee
R
RYOJI • extended_group • jp
7
NICE
Pros:

スタッフの接遇姿勢、品質はよかった

Cons:

部屋の電気のスイッチが多くてわかりにくい

2026-07-13 • via Nuitee
H
HR • solo_traveller • my
8
2026-07-11 • via Nuitee
P
PATRICK • extended_group • au
9
Short but comfortable
Pros:

Staff was very helpful

2026-07-10 • via Nuitee
J
Jiwon • solo_traveller • kr
10
2026-07-09 • via Nuitee
G
George • extended_group • us
9
2026-07-02 • via Nuitee
W
Weiyu Chloe • solo_traveller • sg
10
Amazing stay, highly recommend!
Pros:

Only praises! Extremely friendly, helpful, and prompt staff. Clean and comfortable room. Wifi worked well for business travellers. Buffet had a wide spread and delicious, too. Location was great!
Keep it up guys!

2026-07-02 • via Nuitee
S
Sophio • solo_traveller • ge
9
2026-06-18 • via Nuitee
D
Damian • solo_traveller • pl
10
2026-06-17 • via Nuitee
G
gota • solo_traveller • jp
6
2026-06-17 • via Nuitee
V
Viliam • extended_group • sk
9
Pros:

excellent breakfest, very friendly and kind staff

2026-06-08 • via Nuitee
H
Hope • solo_traveller • kh
4
2026-06-08 • via Nuitee
A
Aoife • solo_traveller • ie
4
Pros:

I normally like accor and Novotel but this one's not great at all. Room stank of smoke. Bad breakfast and machine coffee

Cons:

The breakfast was uninspiring. Nothing decent at all to eat. Eggs , some lettuce ,.some.soup.

2026-05-28 • via Nuitee
G
Glukhova • couple • ru
10
2026-05-16 • via Nuitee
H
Hyun Jun • extended_group • kr
10
Pros:

친절한 직원 응대..

Cons:

조식 메뉴 구성이 조금 아쉽습니다.

2026-05-14 • via Nuitee
T
Tharshana • solo_traveller • my
9
2026-05-12 • via Nuitee