NH Collection Helsinki Grand Hansa

Hotels
NH Collection
9.3 (2342 reviews)
5 Mannerheimintie , Helsinki , fi

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Some noise at night
Room sizes vary

Categories

Cleanliness
9.11
Standard quality for this hotel tier.
Service
9.99
Staff were welcoming and friendly and very helpful during the stay.
Location
9.62
Perfectly located near shopping and transport.
Room Quality
9.07
Rooms were comfortable and well-appointed.
Amenities
9.09
Good amenities including a gym and spa.
Value for Money
9.06
Luxury hotel experience worth the cost.
Food and Beverage
9.11
Breakfast was delicious and offerings were fine.
Overall Experience
9.38
Overall a great stay with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:44

Property Description

Luxurious Amenities
NH Collection Helsinki Grand Hansa offers a range of luxurious amenities including a fitness centre, sauna, and free bikes for guests to explore the area at their leisure.

Exquisite Dining
Guests can enjoy a delicious buffet, continental, or American breakfast at the hotel's restaurant. With a bar on-site, guests can unwind with a refreshing drink after a long day of sightseeing.

Convenient Services
From concierge services to room service and a 24-hour front desk, NH Collection Helsinki Grand Hansa ensures guests have a comfortable and hassle-free stay, just a stone's throw away from popular attractions in Helsinki. Book now to experience true hospitality in the heart of the city.

Important information:

Please note that, when booking 9 rooms or more, different policies and additional supplements may apply.

Please note that pets are only allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg.

Please note that pets will incur an additional charge of €35 per day, per pet.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs free of charge.

Access to the spa is included in certain room categories (usual price is 25 euros). All room types have complimentary access to the gym.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 2342 reviews
Cleanliness: 9.11
Service: 9.99
Location: 9.62
Room Quality: 9.07
Amenities: 9.09
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.38
W
Wolfgang couple de
8
2026-06-13 via Nuitee
L
Luis solo_traveller es
10
2026-06-13 via Nuitee
C
Christian solo_traveller de
10
2026-06-13 via Nuitee
M
Minna family_with_children fi
9
Olen tyytyväinen oleskeluun hotellissa, mutta aamiaiskokemuksen takia en ehkä tule uudelleen.
Pros:

Saapumisemme reseptionisti (ei alunperin suomalainen) oli mukava ja palvelualtis. Aamiaisella tarjoilija May ansaitsee erityismaininnan: hän näki vaivaa kaikin puolin ja järjesti mm. soijajugurttia, kun sitä ei ollut valmiina saatavilla. Hotellin sisätilat olivat kauniit, kuten odotettua. Huonepalvelu toimi loistavasti: listalla ei ollut valmiiksi gluteenitonta ja vegaania syötävää, mutta puhelinpalvelija kysyi asiasta kokilta, joka loihti upeat parsarisotot.

Cons:

Aamiaisella oli harmillisen niukka valikoima gluteenittomalle vegaanille, ja asiaa korosti se, että kukaan tarjoilija ei puhunut suomea ja useimmat myös puhuivat englantia hankalalla korostuksella, joten ruoista oli vaikea kysyäkään. May oli ainoa, joka oikeasti halusi ottaa asian omakseen ja myös puhui hyvää englantia. Oli myös pettymys, että aamiainen ei enää ollut isossa kristallikruunusalissa, kuten Seurahuoneen aikana, vaan tilassa, jollaisia löytyy kaikista hotelleista.

2026-06-12 via Nuitee
S
Stefan couple ro
10
2026-06-11 via Nuitee
T
Tom couple fi
9
Pros:

Allt bra förutom

Cons:

Att det kommer knappt något vatten alls ur duschen. Mycket irriterande!

2026-06-11 via Nuitee
B
Betty couple ke
10
Amazing!
Pros:

Location was excellent. The room was so spacious and the lighting was amazing! The receptionist was friendly as well. Really enjoyed our stay.

2026-06-10 via Nuitee
K
koby family_with_children gb
10
2026-06-10 via Nuitee
A
Askar couple ca
10
2026-06-10 via Nuitee
T
Tiina couple fi
10
2026-06-09 via Nuitee
C
CHANGYING extended_group cn
8
2026-06-09 via Nuitee
M
Megan couple us
6
I would have really liked this property if you could have accommodated my date change— instead I had to pay for 2 full n
Pros:

Great location, nice room and overall property— outside patio is fantastic.

Cons:

Service in the inside bar and terrace lounge was inadequate. Need more servers who can be attentive to all tables. I had to get up twice to order another glass of wine and we had to go to the bar to close out our tab as our server was nowhere to be found for quite a while.

2026-06-09 via Nuitee
S
STUART family_with_children gb
9
Overall, very good hotel. I few minor tweaks would make it an excellent hotel for a city break stay.
Pros:

I appreciate the hotel was going to heavily feature Finnish food. It would have been nice to have a few more western cuisine options. There was just a small selection of cereals & breads. Also, my bratwurst was cold from the pot it was served in. I mentioned this to the chef. Nothing was mentioned to me beyond that.

Family room was excellent. Large, comfortable, easy access to the lifts. Only downside is I was charged E40 per night for this.

Cons:

See above.

2026-06-09 via Nuitee
K
Karen couple de
10
2026-06-08 via Nuitee
K
Kai Hin Felix couple gb
9
Great hotel, near Train station, a bit pricey
Pros:

Really close to train station, many restaurants and shops to go nearby, modern and good-looking hotel and room. Sauna is there in the hotel. Staffs in reception are also really nice and helpful.

Cons:

It's a bid hard to find the entrance since it is a big building in the corner. A bit pricey.

2026-06-08 via Nuitee
R
Rinne solo_traveller fi
8
Kansainvälinen tunnelma
Pros:

Monipuolinen aamiainen,hyvä sänky ja tyynyt. Suurin osa henkilökunnasta ei puhu suomea. Oli pettymys,kun menimme spahan klo 17 ja meille sanottiin,että meidän huoneemme pakettiin ei kuulu spa tähän aikaan,vaan vasta klo 20. Jätimme menemättä.

2026-06-08 via Nuitee
K
Karin couple ee
10
2026-06-07 via Nuitee
‪Avshalom solo_traveller il
10
2026-06-07 via Nuitee
U
urb solo_traveller ee
10
2026-06-07 via Nuitee
J
Jesse solo_traveller fi
10
2026-06-07 via Nuitee