Sago Palm Hotel

Hotels
8.6 (184 reviews)
54 Main Street , Ocho Rios , jm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast service
Cons:
Cleanliness issues with the pool and room
Limited dining options

Categories

Cleanliness
7.9
The pool needed more maintenance and there were issues with the room cleanliness reported.
Service
9.4
The staff were friendly and provided good service, although there were some inconsistencies.
Location
8.9
The location was convenient, close to the beach and shopping, however noted as noisy at night.
Room Quality
7.9
Rooms were described as nice but cramped for certain arrangements.
Amenities
8.4
Basic amenities were available but some suggested enhancements like a game room.
Value for Money
8.9
Value assessment was mixed due to issues with compensation and deposit handling.
Food and Beverage
8.4
Breakfast was mentioned positively, but dining options were limited.
Overall Experience
9
Overall stay was mixed but had satisfying elements, reflected in the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:50

Property Description

Luxurious Amenities
Sago Palm Hotel offers a range of luxurious amenities for guests to enjoy, including a fitness centre, garden, terrace, and an on-site restaurant.

Convenient Location
Situated in Ocho Rios, our hotel is in close proximity to popular attractions such as Ocho Rios Bay Beach and Mahogany Beach, allowing guests easy access to the best that the area has to offer.

Comfortable Accommodation
Each room at Sago Palm Hotel is thoughtfully designed for comfort and convenience, featuring modern furnishings, a private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony for guests to enjoy the scenic views.

Experience the perfect blend of luxury and comfort at Sago Palm Hotel. Book your stay now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.6
Based on 184 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
S
Shane couple jm
10
2026-08-31 via Nuitee
F
Fabulous Nats solo_traveller gb
10
Pros:

Very comfortable beautiful hotel

Cons:

The prices for lunch and dinner was a bit much but it's ok I guess if you're tourist that's not keen on what you spend

2026-08-25 via Nuitee
R
Rhonda solo_traveller jm
9
Exceptional Sago
Pros:

The staff, cleanliness, spacious rooms, rooftop pool and the lovely buffet breakfast. The location was near the town center. The hotel was quiet despite being on the main road. It was cozy and felt very private and safe.

Cons:

There was nothing to dislike

2026-08-24 via Nuitee
C
Clive Henry family_with_children gb
10
Fabulous in the Sago Hotel
Pros:

The Sago hotel is a place that you fall in love with. The reception staff are friendly and make sure you are comfortable. There is a vibe of a family atmosphere at the hotel. The rooms are very clean and modern. The cleaners are friendly and do a great job. We had breakfast each morning, with a choice of Jamaican cuisine or various other things like omelets with different meat or vegan options. The hotel had a swimming pool, a gym and a health spa. The location is around the corner from the beach and the main life of Ocho Rios. I would recommend this hotel to anyone... 15/10

Cons:

The only negative was there wasnt a balcony on the ground floor room.

2026-08-12 via Nuitee
A
Arion family_with_children gb
8
2026-08-11 via Nuitee
A
Arion family_with_children gb
8
Pros:

Very good hotel

Cons:

The extra window in the room that lets in light from the hallway was very unnecessary

2026-08-11 via Nuitee
A
Andrea family_with_children us
8
It was good
Pros:

Breakfast 50 % lacation -100%

2026-08-10 via Nuitee
S
Sharline family_with_children jm
8
2026-08-07 via Nuitee
C
Christine solo_traveller gp
7
Pros:

Le petit déjeuner était excellent !
Le personnel très agréable :)
La chambre joliment décorée.

Cons:

La literie était peu confortable.
Nous regrettons l'absence de lumière du jour directe.

2026-07-22 via Nuitee
G
George solo_traveller us
10
2026-07-20 via Nuitee
M
Moesha solo_traveller jm
7
2026-07-10 via Nuitee
M
Marianne couple es
10
2026-07-04 via Nuitee
C
Christal family_with_children jm
7
Pros:

Breakfast was good.need more options tho

2026-06-11 via Nuitee
B
Brown solo_traveller jm
8
2026-05-28 via Nuitee
D
Donovan solo_traveller jm
10
2026-05-10 via Nuitee
T
Terrence solo_traveller us
9
2026-04-16 via Nuitee
M
Miriam solo_traveller il
8
A good hotel in Ocho Ríos
Pros:

The location was OK, near several restaurants and one of the main beaches. Both the common areas and the room were clean and pleasantly decorated. The room was very large, comfortably furnished and well lit, allowing to read in bed; the bathroom was large enough. There were many options for breackfast, also for vegetarians and vegans. The staff members were professional and very kind, especially the tall young lady who works in the reception during the day.

Cons:

The swimming pool did not seem to me clean enough and it lacks areas in the shadow. The lights in the batroom do not allow to see your face properly, something that did not bother me too much, but may be unconvenient for shaving or for applying make up.

2026-03-19 via Nuitee
O
ONENETA extended_group ca
10
2026-03-03 via Nuitee
C
Charles couple jm
9
2026-01-19 via Nuitee
S
Sylvia extended_group gb
7
Staying at sago palm
Pros:

The room was good size. Near all amenities

Cons:

Breakfast could be more verity and hotter and also portion size could be a bit more.

2026-01-14 via Nuitee