Hotel 39 Jamaica

Hotels
•
Independent
8.4 (182 reviews)
39 Jimmy Cliff Boulevard, Montego Bay , Montego Bay , JM
876-6183939

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Facilities

Elevator
Gift shops or newsstand
Shopping on site
Conference space
Hiking/biking trails nearby
Television in common areas
Free breakfast
Multilingual staff
Porter/bellhop
Full-service spa
See all facilities

Review Highlights

Pros:
Great location near strip, beach and attractions
Friendly / excellent staff
Clean rooms
Comfortable beds (after fixes)
Convenient parking
Ocean/view and walking distance to restaurants
Cons:
Breakfast quality inconsistent or poor at times
Pool difficult to access / not accessible for some guests
TV/cable issues and missing remote
Occasional noise in hallways late at night
Room lock problems and multiple room changes; limited towels
Common areas (lobby/hallways/elevator) not air-conditioned

Categories

Cleanliness
9
Multiple reviewers explicitly mention clean rooms and comfortable stays; overall cleanliness is rated positively.
Service
9.2
Numerous comments praise friendly and excellent staff, quick front-desk assistance and specific staff praise (e.g., Onesha); strong service sentiment.
Location
9.4
Very strong positive sentiment: repeated mentions of being on/near the hip strip, walking distance to beach, stores and attractions; convenient to airport.
Room Quality
8
Mixed feedback: rooms are generally clean and beds comfortable after fixes, but reports of broken locks, room changes, missing TV remote, limited towels and occasional TV/cable failures lower this score.
Amenities
7.4
Negatives around amenities: pool difficult to reach and not accessible for some guests, common areas not air-conditioned, limited dining options; parking is a positive but overall amenities are mixed to below average.
Value for Money
8.4
Not explicitly discussed by reviewers; assigned the target overall rating as per instructions.
Food and Beverage
7
Mixed to negative comments about breakfast quality and service (leftover food, limited breakfast options, slow service), though some guests praised the breakfast and a few said food was excellent.
Overall Experience
8.8
Overall positive sentiment: many repeat guests, comfortable stays, excellent staff and prime location, tempered by issues with breakfast, pool access and occasional room/TV problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:31

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa for a truly pampering experience.

Dining Excellence
Savor American cuisine at Alexander's and enjoy a complimentary daily reception to mingle with other guests.

Event Space and Amenities
With 2400 square feet of event space, 4 meeting rooms, concierge services, and multilingual staff, we cater to all your needs.

Experience blissful relaxation at Hotel 39 Jamaica, where luxury meets comfort. Book now and elevate your stay!

Important information:

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 9
Service: 9.2
Location: 9.4
Room Quality: 8
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7
Overall Experience: 8.8
T
Teresa
8
Pros:

Parking was great, walking distance to stores, the beach and other activities. Really enjoyed this hotel and area

2025-10-12 • via Nuitee
S
Samuel
10
Pros:

Everything was wonderful for my friend.

2025-10-10 • via Nuitee
L
Li
8
Pros:

Rooms are clean. Missing the TV remote. Limited dinning.

2025-10-05 • via Nuitee
D
Dwayne
10
Pros:

My experience was ok. Conveniently located close to the airport

2025-09-22 • via Nuitee
D
Dieemia
10
Pros:

Excellent Facility!

2025-09-01 • via Nuitee
Z
ZORAIDA • partner
10
Pros:

Excellent customer services!!

2025-08-31 • via Nuitee
Y
Yhor • partner
10
Pros:

Exellent service!

2025-08-29 • via Nuitee
S
Suzette • family
8
Pros:

The property was very nice. Conveniently located on the strip and near a beach.

2025-08-26 • via Nuitee
D
dale
10
Pros:

Clean rooms, nice area. Would definitely recommend

2025-08-26 • via Nuitee
D
Dieemia
10
Pros:

I am a repeat customer and I always have a comfortable stay!

2025-08-25 • via Nuitee
K
Kim
8
Pros:

EVERYTHING WAS GREAT, THE STAFF, THE LOCATION. HOWEVER THE AREA OF THE POOL WAS AN INCONVENIENCE IT WAS LOCATED ON TOP OF THE BUILDING BEHIND HOTEL AND U HAD TO WALK UP ALOT OF STAIRS TO GET TO IT. PEOPLE WITH BAD KNEES OR HEART WOULD NEVER BE ABLE TO CLIMB THOSE STEEP STAIRS. ALSO THE BREAKFAST THEY OFFERED LACKED BREAKFAST. MOST DAYS THEY OFFERED LEFT OVER FOOD(NOT BREAKFAST FOOD) FROM IM ASSUMING THE NIGHT BEFORE? AND NO REGULAR SUGAR FOR COFFEE JUST BROWN SUGAR OR EQUAL.

2025-08-20 • via Nuitee
J
Janet • partner
8
Pros:

Room was clean. Noise in hallway late at night. Breakfast was very good. Not the best part of town, but okay

2025-08-18 • via Nuitee
M
Margarita • partner
8
Pros:

Very nice area right on the hip strip. Amazing ocean view! Comfortable bed but you only get a sheet to cover so if the air conditioner gets chilly you will be cold. You get two little bottles of water.

2025-08-16 • via Nuitee
D
Dino
8
Pros:

The staff was friendly but the food options were a bit limited. The bed comfort was okay, not entirely comfortable but enough to not complain. The TV worked one night but I couldn’t get any channels for the remaining days I was there.

2025-08-13 • via Nuitee
D
Daniel
8
Pros:

Good hospitality

2025-08-11 • via Nuitee
O
Orrain
10
Pros:

Great location. Close to everything I wanted to see.

2025-08-11 • via Nuitee
S
Sandra • family
10
Pros:

Centralize location to the downtown area.

2025-08-10 • via Nuitee
N
Navlette • family
6
Pros:

Breakfast was not good.

2025-08-09 • via Nuitee
J
Janette • partner
8
Pros:

The food was excellent

2025-08-07 • via Nuitee
K
Karen • partner
6
Pros:

changed rooms many times for broken locks. limited towels provided.

2025-08-06 • via Nuitee