Facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1630 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
D
Ditzy Guy • solo_traveller • au
9
2026-06-10 • via Nuitee
R
Ray • solo_traveller • gb
8
2026-06-10 • via Nuitee
C
Cynthia • solo_traveller • nz
5
Good view and location...pity about the rest
Pros:

The hotel has a great riverfront location and an excellent view, which is its main positive.

Cons:

Our overall experience was disappointing. The room did not feel clean or well maintained, with stains on the bedding, smelly pillows and pillowcases, and a noticeable tobacco smoke smell in the room. The bathroom also felt unclean, and housekeeping standards appeared to be low.
The check-in process was confusing and not very welcoming, with very little information provided about the hotel or its facilities.
While the location and view are very good, the standard of cleanliness, comfort, and organisation did not meet expectations.
Overall, it felt below what we would expect from a hotel stay.

2026-06-10 • via Nuitee
D
Ditzy Guy • solo_traveller • au
9
2026-06-10 • via Nuitee
S
Sven • extended_group • be
9
2026-06-09 • via Nuitee
T
Themistoklis • solo_traveller • au
10
Pros:

Outstanding location and great facilities. There's a 24 hour convenience store downstairs, as well as a restaurant overlooking the river

2026-06-09 • via Nuitee
C
Christopher • solo_traveller • kh
3
2026-06-09 • via Nuitee
J
Jacob • solo_traveller • dk
10
2026-06-08 • via Nuitee
T
Tatiana • solo_traveller • ru
10
2026-06-08 • via Nuitee
T
Tatiana • solo_traveller • ru
10
2026-06-08 • via Nuitee
A
Abu Ras Tibi • couple • il
10
2026-06-06 • via Nuitee
S
Sansgordillo • solo_traveller • es
9
Pros:

Les vistes i la ubicació el millor la habitació és correcta! El personal molt agradable i la botiga amb bon preu!

Cons:

Que la porta de la habitació deixa passar tot el soroll de el passadís

2026-05-30 • via Nuitee
K
Kim Ngân • extended_group • vn
10
Nhân viên rất thân thiện, nhiệt tình, an toàn, góc view phòng i như hình booking, thoải mái
2026-05-27 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

Location, staff and room with a view. Perfect.

2026-05-27 • via Nuitee
D
Davide • couple • es
8
2026-05-26 • via Nuitee
A
aimeur • solo_traveller • dz
9
River side Phnom Penh
Pros:

Great location , nice river view from the room, close to everything in the center tourist avtivity of Phnom penh .. prompt checking , clean room with all amenities

Cons:

Breakfast could be improved , by given choice of coffee or tea

2026-05-26 • via Nuitee
D
Ditzy Guy • solo_traveller • au
8
2026-05-25 • via Nuitee
M
Maxim • solo_traveller • vn
10
Pros:

Прекрасное расположение, прямо в центре. Отличный вид на реку, удобные, чистые и комфортные номера. Великолепное соотношение цены и качества. При отеле есть недорогой ресторан и круглосуточный магазин.

2026-05-23 • via Nuitee
L
Lydia • couple • gb
5
Good location but hotel room could use some TLC.
Pros:

Location of the property is great and staff are accomodating

Cons:

Not much room for two people, not enough toilet roll, neighbours are very noisy throughout the night

2026-05-20 • via Nuitee
A
Atsushi • solo_traveller • jp
8
2026-05-20 • via Nuitee