Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1678 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
E
Emmanuel • solo_traveller • us
10
2026-09-19 • via Nuitee
D
Doeun • couple • kh
10
2026-09-17 • via Nuitee
E
Emmanuel • solo_traveller • us
10
Pros:

A perfect and unforgettable stay in Phnom Penh!
The hotel is simply exceptional in every way.
The rooms are spacious, clean to a high standard and tastefully decorated in a modern style, with a spectacular view from a great height of the river.
The staff is courteous, professional and ready to help with any request with a wide smile.
The hotel restaurant is rich and varied.
The location is central and very convenient for departures and trips to the city.

2026-09-17 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

The staff and manager were very helpful and supportive. The view from the room was excellent. There was access to a nice infinity pool on the roof of an adjoining hotel. Location is excellent for walking street and decent places to eat.

Cons:

Lift very slow and unstable. Gym was very basic and machines a little dangerous and in need of repair. Some occasional construction noise (building not entirely finished). Wi fi poor though I was kindly provided with a router which mostly worked.

2026-09-16 • via Nuitee
K
Khann • couple • kh
3
2026-09-16 • via Nuitee
K
Karl • couple • gb
7
Will stay again
Pros:

Location, view across the river, clean and comfortable.

Cons:

Never seemed to have hot water for shower

2026-09-15 • via Nuitee
V
Victor • couple • es
9
2026-09-14 • via Nuitee
A
Andrea • family_with_children • it
9
Pros:

Very clean room, with a fresh and pleasantly scented bed.

Room service from the restaurant is very convenient.

Cons:

The elevators are a little slow and are often quite crowded.

2026-09-13 • via Nuitee
G
Gunnar • extended_group • us
9
Good value and good location with very comfortable rooms
Pros:

This hotel was a very good value. It is right on the Tonle Sap River and has great views of the surrounding area. The beds were very comfortable and the linens were clean. The air con worked really well too. The location was nice; within walking distance from all the action in the riverside area but it was very quiet in the rooms and easy to sleep. There was also free parking.

Cons:

My only minor complaint about the room was that the staff kept turning off the water heater to the shower and changing the settings, but by the end of my stay I was able to remember that the hot water likely wouldn't work before I got in the shower.

As for the common areas, there was definitely something left to be desired. The building was still under construction, so in many places the common areas seemed a bit bare. And the elevators were mind-numbingly slow. Only 2 elevators for 15 floors and these were not only the slowest elevators I've experienced in a while, but they operate independently. So instead of pressing one up/down button and the elevators choosing the best elevator for you based on their respective locations, you have to press both buttons. That makes catching an elevator even more difficult, because both elevators are constantly on the move.

2026-09-08 • via Nuitee
Z
Zhu • solo_traveller • sg
9
Pros:

location, river view, convenience store downstairs

Cons:

for the price i have no complaints whatsoever

2026-09-07 • via Nuitee
D
Ditzy Guy • solo_traveller • au
8
2026-08-29 • via Nuitee
D
Denise • solo_traveller • de
8
Gute Preis-Leistung
Pros:

Netter Empfang, toller Balkon mit mega Aussicht. Lage war super, zum Nachtmarkt nah, gute Absprachen mit TukTuks

Cons:

Leider auf der 10. Etage komischer Geruch, der bis ins Zimmer zieht. Betten super hart.

2026-08-27 • via Nuitee
C
Cristian • solo_traveller • cl
9
Pros:

Ubicación

Cons:

Loby pequeño

2026-08-26 • via Nuitee
R
richard • solo_traveller • kh
8
2026-08-26 • via Nuitee
D
DIMITRIOS • extended_group • gr
9
Pleasant stay and a good location to explore Phnom Penh
Pros:

area, balcony, fast check-in, clean

Cons:

Elevator air-condition not worked some times.

2026-08-25 • via Nuitee
P
Pascal • solo_traveller • ch
9
2026-08-19 • via Nuitee
S
Selina Nadjana • solo_traveller • de
9
Tolle Lage und sehr sauber
Pros:

Die Lage ist toll und der Manager ist sehr freundlich! Der 24- Stunden Laden ist sehr praktisch und in den Zimmern könnte man auch mehrere Wochen gut wohnen.

Cons:

Der Preis für den Wäscheservice ist ziemlich hoch. Lieber einen Waschsalon suchen.

2026-08-18 • via Nuitee
S
Sam • solo_traveller • kh
1
Pros:

The hotel was in a great location. Staff were friendly. The room was lovely.

Cons:

I accidentally left my work permit in the electric slot where the key card goes to turn on the electric to the room. I messaged the hotel and told them exactly where it was. They said it wasn't there when I know for certain it was. Then they just stopped messaging me back.

2026-08-18 • via Nuitee
K
Kazuyuki • solo_traveller • jp
10
Pros:

コンビニやコインランドリーもすぐ近くで、ロケーションも良くて室内も綺麗で快適だった。
またバルコニーから眺めるプノンペンの夜景も綺麗だった。

Cons:

特になし。

2026-08-16 • via Nuitee
D
DAVID • solo_traveller • fr
8
2026-08-15 • via Nuitee