Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1606 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
M
Maxim • solo_traveller • vn
10
Pros:

Прекрасное расположение, прямо в центре. Отличный вид на реку, удобные, чистые и комфортные номера. Великолепное соотношение цены и качества. При отеле есть недорогой ресторан и круглосуточный магазин.

2026-05-23 • via Nuitee
A
Atsushi • solo_traveller • jp
8
2026-05-20 • via Nuitee
L
Lydia • couple • gb
5
Good location but hotel room could use some TLC.
Pros:

Location of the property is great and staff are accomodating

Cons:

Not much room for two people, not enough toilet roll, neighbours are very noisy throughout the night

2026-05-20 • via Nuitee
G
graham • couple • gb
7
Definitely worth a stay for short term 3-5 days
Pros:

Great location. Had problem with the room and they changed it for me. Cleaning service great.

Cons:

First room wasn’t good enough small and the a/c didn’t work properly had it on 16 still warm. Changed room bigger better but a/c still not great but better. WiFi is dreadful at times and on different floors . Drops in and out floor 12 great rubbish room. Floor 8 better room rubbish WiFi . Floor 10 best room best WiFi.

2026-05-19 • via Nuitee
E
Eda Richelle • solo_traveller • ph
9
Overall, it was a delight to stay there, watching the sunrise in the morning and the boat cruises in the evening.
Pros:

I like the location, the river view, and the room size, which is just enough for a solo traveler. The staff are also very accommodating.

Cons:

I think the room is not really soundproof.

2026-05-19 • via Nuitee
J
Jill • solo_traveller • us
7
Adequate for a short stay
Pros:

Okay for a short stay. Included breakfast was nice.

Cons:

The place is a mix of apartments and hotel rooms and felt more stuffy and dated than the photos appear. The lobby is inside a convenience store, which was confusing, as was the fact that we were escorted to our room by a staff member (there wasn't anything tricky about the doors or elevator, not sure why they do this).

2026-05-17 • via Nuitee
W
Wiebke • solo_traveller • de
8
Pros:

Alles sauber, super Lage, nettes Personal, gutes Frühstück!

2026-05-17 • via Nuitee
Q
Qiu Ya • family_with_children • cn
8
2026-05-16 • via Nuitee
O
OLIVIER • solo_traveller • fr
10
Pros:

La gentilesse di personnel, chambre très propre. Supermarché proche.

2026-05-15 • via Nuitee
G
graham • couple • gb
8
Great stay shame about the WiFi .
Pros:

Great location 8-10 min walk to the center and riverside past night market. The rooms looking over river nice airy view with balcony . Great big bed comfortable. A/c in this room was great. Nice warm shower.

Cons:

The lifts getting to the floors so slow. The WiFi still needs to be better and better signal . There should be information stating that there’s no reception visible it’s inside the mini mart.. luckily stayed here before.

2026-05-12 • via Nuitee
J
Jordan • solo_traveller • au
6
Cons:

very unhappy about the power outage that occurred that was planned and we were not told about.

2026-05-11 • via Nuitee
A
Araz Tayeb Salih • couple • iq
10
قريب من كل شي و يستحق الاقامة فيها باستمرار عندما ارجع مرة اخرى سوف اقيم فيها
Pros:

كل شي

Cons:

لا يوجد

2026-05-10 • via Nuitee
B
Brad • solo_traveller • ca
8
2026-05-06 • via Nuitee
S
Simon • solo_traveller • gb
8
Pros:

Close to walking street, less than 5 mins walk, and giant ibis pick up point again less than 5 min walk away opposite night market

Cons:

WiFi was virtually non existent in the room on floor 10

2026-05-04 • via Nuitee
L
Liam • couple • gb
6
2026-05-04 • via Nuitee
S
Sowten • solo_traveller • gb
10
2026-05-03 • via Nuitee
M
MATSUURA • solo_traveller • jp
7
Pros:

バルコニーからの川沿いの景色はすごく良かったです
夕日も夜景ものんびり見れて満足しました

Cons:

チェックインしたら19時半まで停電になってました
ただそのことは チェックインして部屋に行ってから分かりました
部屋に行く前に説明は してほしいです

自分は納得できなかったので相談したところ 部屋を変えてもらいました

2026-05-03 • via Nuitee
Q
Qiu Ya • family_with_children • cn
9
Pros:

地理位置环境都还好

Cons:

胡须刀不利，需要改善

2026-05-01 • via Nuitee
A
Alok • couple • in
7
Good Price Good Location
Pros:

Location and Price

Cons:

Front Desk staff behavior at the time of early check in, first he asked for a 10 dollar fee for early check in, when i agreed, then he asked for 15usd. Although he had a room but without extra money didnt allow early checkin, very unprofessional and greedy staff

2026-04-29 • via Nuitee
L
Laszlo • solo_traveller • us
8
2026-04-29 • via Nuitee