Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1640 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
R
Robyn • solo_traveller • au
6
Pros:

The location and the river view are great. Have stayed previously so I knew the good/bad things but for the price for a quick stopover it will do!!!

Cons:

Beds hard. Not much space in room. Very small bathroom with dodgy water temperature control.

2026-07-04 • via Nuitee
B
Brad • solo_traveller • ca
9
As always, the staff are such a delight to deal with. Very professional, prompt, and always smiling!
2026-07-01 • via Nuitee
R
Rut • solo_traveller • kh
8
2026-06-30 • via Nuitee
K
Katsuyoshi • couple • jp
10
We want stay again
Pros:

The location is convenient.
It's affordable and comfortable.

Cons:

Nothing

2026-06-29 • via Nuitee
M
Murat Bugu • solo_traveller • ee
10
Pros:

The room was clean, so as the bathroom and living room. The Internet was fast. The hostel stuff was friendly. It's located near the city center. I liked this place.

2026-06-26 • via Nuitee
J
Jacob • solo_traveller • dk
10
Pros:

Staff.. Room.. actually everything. Been staying there a lot the last month and it's my favourite place in phnom Penh and not last time I visit.

2026-06-26 • via Nuitee
Q
Qiu Ya • solo_traveller • cn
8
2026-06-24 • via Nuitee
D
Ditzy Guy • solo_traveller • au
8
Pros:

Nice place with great staff & very well located on the riverfront

Cons:

Nothing

2026-06-24 • via Nuitee
P
Prerna • solo_traveller • gb
9
Pros:

View excellent from balcony . Clean quiet room with all basic facility . Restaurant and store 24/7.

Cons:

No rooftop pool . Then it would have been exceptional. Did speak to the owner who promised changes .

2026-06-24 • via Nuitee
C
Cameron • solo_traveller • fr
8
Je recommande !
Pros:

Très bon hôtel !

Cons:

Améliorer la propreté, mais dans l'ensemble ça allait.

2026-06-21 • via Nuitee
R
Ronda • solo_traveller • us
9
2026-06-16 • via Nuitee
C
Carmen Luminita • couple • ro
10
2026-06-16 • via Nuitee
R
Robyn • solo_traveller • au
8
Pros:

Location was perfect for our stay

Cons:

Beds are very firm

2026-06-15 • via Nuitee
G
Gonzalo Junior • solo_traveller • us
8
Pros:

Cheap , not bad

Cons:

There's no lobby

2026-06-14 • via Nuitee
D
Ditzy Guy • solo_traveller • au
9
2026-06-10 • via Nuitee
C
Cynthia • solo_traveller • nz
5
Good view and location...pity about the rest
Pros:

The hotel has a great riverfront location and an excellent view, which is its main positive.

Cons:

Our overall experience was disappointing. The room did not feel clean or well maintained, with stains on the bedding, smelly pillows and pillowcases, and a noticeable tobacco smoke smell in the room. The bathroom also felt unclean, and housekeeping standards appeared to be low.
The check-in process was confusing and not very welcoming, with very little information provided about the hotel or its facilities.
While the location and view are very good, the standard of cleanliness, comfort, and organisation did not meet expectations.
Overall, it felt below what we would expect from a hotel stay.

2026-06-10 • via Nuitee
R
Ray • solo_traveller • gb
8
2026-06-10 • via Nuitee
D
Ditzy Guy • solo_traveller • au
9
2026-06-10 • via Nuitee
S
Sven • extended_group • be
9
2026-06-09 • via Nuitee
C
Christopher • solo_traveller • kh
3
2026-06-09 • via Nuitee