Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Faulty amenities
Old furnishings

Categories

Cleanliness
7.71
Several reviewers mentioned cleanliness issues like dust in the room and average housekeeping quality.
Service
9.18
Positive mentions of friendly and helpful staff indicate a strong service level.
Location
9.22
Multiple reviews praised the central location and access to restaurants and attractions.
Room Quality
8.17
Rooms described as clean and comfortable, but some mentioned issues with old furnishings.
Amenities
7.7
Some amenities like TV and WiFi were reported as faulty, impacting the overall satisfaction.
Value for Money
8.66
Overall good value for a hotel experience, despite some minor issues.
Food and Beverage
8.71
Good breakfast options and positive remarks about food quality.
Overall Experience
8.68
Generally favorable, with a nice stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:55

Property Description

Luxurious Accommodation
Experience comfort and elegance at M9 Kirirom Hotel, a 4-star property in the heart of Phnom Penh. Each room boasts modern amenities like air conditioning, a private balcony with stunning river views, and a flat-screen TV.

Convenient Services
Enjoy top-notch services including room service, concierge assistance, and a 24-hour front desk for all your needs. The hotel also offers a tour desk to help you explore the city and luggage storage for your convenience.

Prime Location
Situated just 700 meters from Riverside Park, our hotel is close to popular attractions like Wat Phnom and Sisowath Quay. With the Phnom Penh International Airport a short 10 km away, M9 Kirirom Hotel is the perfect choice for your stay in Phnom Penh.

Book now for a memorable and hassle-free stay at M9 Kirirom Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Location

Guest Reviews

8.5
Based on 1657 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
I
Ila • solo_traveller • ch
8
2026-07-25 • via Nuitee
A
Aman ghanghash • solo_traveller • au
8
2026-07-25 • via Nuitee
S
Sabeeh. • solo_traveller • sa
9
Good value for money, highly recommended
Pros:

Friendly staff, central location, there is a 24/7 grocery store downstairs, clean rooms, good facilities, I had a view of the river from the room
Very good value for money

Cons:

The lift got stuck for like 10min with 3 people (including me) inside, with no way of communication with outside world
Luckily, it didnt last long.

2026-07-25 • via Nuitee
H
Huynh • solo_traveller • vn
10
Pros:

River view rất đẹp, có nhà hàng kế bên nên ăn uống tiện lợi. Gần trung tâm di chuyển ok.

2026-07-24 • via Nuitee
T
Tim • solo_traveller • kh
8
Location close to night market and street walk near river. Room was basic but was clean, comfortable
Pros:

Great location, clean comfortable room. Shop downstairs for basic goods. Good view.

Cons:

WIFI was slow but used my phone and that was good

2026-07-23 • via Nuitee
T
TARKAN25 • solo_traveller • fr
8
2026-07-22 • via Nuitee
H
HUANCHING • solo_traveller • tw
8
2026-07-21 • via Nuitee
B
Brad • solo_traveller • ca
8
2026-07-21 • via Nuitee
中村 • solo_traveller • jp
8
私には最適な場所でした。コスパよいと思います。
Pros:

敷地内にコンビニあり。24時間コインランドリーあり｛徒歩一分｝スタッフ親切。部屋清潔。アメニティも充実。シャワーも隔てあり。リバービューならサンライズ　cityvieｗならサンセット。私は文句なし。

Cons:

エアコンの効きが若干弱い気がした。wifi弱い。ｐｃでyoutube視聴たまに止まる。

2026-07-17 • via Nuitee
C
Csaba • solo_traveller • hu
2
Cons:

Koszos volt a takaró,a párna,a törölköző.
Nem takarítanak megfelelően, maximum megigazitják az ágyat,3-szor kellett szólni mire megoldódott.

2026-07-16 • via Nuitee
I
Isidro • family_with_children • ae
4
Disapointing
Pros:

Nice location, nice view at the room. AC working well, nice bed. The hotel has a supermarket with a lot of products available.

Cons:

The room was poorly cleaned. There were half-empty plastic glasses in the fridge from previous customers, some plastic wrapper fragments on the floor....You could see the cleaner did not put much effort. Also, I made a mistake with the booking and booked an extra room that I didn't need. I asked whether a refund for the room was possible. They told me that they would refund me but didn't tell me how or when. To this day I have not seen any refund. I chose this hotel because of the high booking.com score and this made it more disappointing.

2026-07-16 • via Nuitee
T
Truong • couple • vn
9
2026-07-16 • via Nuitee
K
Koji • solo_traveller • jp
7
2026-07-15 • via Nuitee
W
warriorbride • solo_traveller • ph
9
Worth it booking!
Pros:

I had a wonderful stay at this hotel. The complimentary room upgrade was a delightful surprise, especially as a returning guest. Everything was excellent. I especially loved the balcony with its beautiful river view. I truly had a relaxing and restful weekend. I look forward to staying here again next time!

2026-07-14 • via Nuitee
Y
Yann NG • solo_traveller • fr
6
Sans plus
Pros:

Emplacement central

Cons:

Taille de l'hébergement, lenteur de l'ascenceur et hôtel impersonnel

2026-07-12 • via Nuitee
J
jorge • couple • us
9
Cons:

the Wi-Fi in the room was slow and unstable but usable for light web browsing. wifi is a necessity these days for any traveler

2026-07-12 • via Nuitee
S
Sokheng • couple • kh
10
2026-07-12 • via Nuitee
P
POH NEO • solo_traveller • sg
6
Pros:

Good price

Cons:

Very small room

2026-07-09 • via Nuitee
B
Bo • solo_traveller • us
9
Pros:

Very convenient location, friendly staffs, good food. Hotel has great river and city view.

Cons:

Computer for check in is slow, need upgrade. I wish the lobby has as AC with a friendly security guard

2026-07-08 • via Nuitee
A
Alexander • couple • ie
9
2026-07-08 • via Nuitee