Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (many named staff praised)
Clean rooms and hotel
Good/central location
Varied/delicious breakfast (for many guests)
Spacious rooms (good size for price)
Welcoming reception and quick check-in
Good value for money
Cons:
Air-conditioning problems in some rooms
Inconsistent food/breakfast freshness; some negative food experiences
Pool issues: cold, limited hours, sometimes closed or poorly located
Construction noise near the hotel
Delays in service/requests during midday
Some facilities/equipment reported as broken

Categories

Cleanliness
9.8
Consistently praised across many reviews (Arabic, English, Hebrew, French) — guests frequently describe the hotel and rooms as very clean.
Service
10
Outstanding service: multiple guests thank and name reception staff (Nancy, Mohannad/Mohanad, Rami, Noor, Waleed, Janna) for helpful, welcoming and attentive service.
Location
9.9
Location repeatedly noted as very good — central, close to services, calm and safe area; several guests explicitly praise the location and convenience.
Room Quality
8.6
Rooms are described as spacious and generally in good condition, but there are recurring reports of air-conditioning failures in at least one room and occasional maintenance issues.
Amenities
8.3
Mixed: basic amenities are present, but several guests mention issues with the pool (cold, closed location, short opening hours) and some nearby construction/noise.
Value for Money
9.4
Perceived as good value by several guests (mention of large room for the price and repeat bookings); overall guests feel the stay is worthwhile for the cost.
Food and Beverage
8.7
Mixed feedback: many guests praise the breakfast as varied and delicious, while others report poor food instances, lack of freshness, and weak/poor coffee.
Overall Experience
9.7
Overall very positive experience emphasized across reviews — friendly staff, cleanliness, good location and many personal thank-you notes and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:08

Property Description

Luxurious Accommodation
Kaya Hotel Amman, located in Amman, offers a luxurious stay with air-conditioned rooms, modern amenities, and a welcoming atmosphere. Guests can enjoy comfortable beds, a flat-screen TV, and a private bathroom in each room, ensuring a relaxing stay.

Convenient Facilities
This 4-star hotel provides a range of convenient facilities such as free WiFi, a business centre, concierge service, and airport transfers. The 24-hour front desk and room service cater to guests' needs promptly, while the daily breakfast offers a variety of delicious options to start the day right.

Ideal Location
Situated near major attractions like Temple of Hercules and Al Hussainy Mosque, Kaya Hotel Amman is the perfect choice for travelers interested in exploring the rich history and culture of the area. Book your stay now and experience luxury in the heart of Amman.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, May 12, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 2017 reviews
Cleanliness: 9.8
Service: 10
Location: 9.9
Room Quality: 8.6
Amenities: 8.3
Value for Money: 9.4
Food and Beverage: 8.7
Overall Experience: 9.7
M
Maryam • extended_group • sa
9
Pros:

الفندق مريح من كل شي جميع الموظفين في خدمتك وعلى رأسهم الانسه نانسي كانت متعاونه معنا وتسعى لراحتنا
اشكرها على ذلك
قريب من كل الخدمات

2026-07-25 • via Nuitee
H
Hussein • solo_traveller • ae
9
2026-07-25 • via Nuitee
A
Abobakr • extended_group • sa
8
Pros:

موقع الفندق جميل ونظيف والاستقبال متعاون جدا وسريعين

Cons:

الغرفة رقم 1 مكيفها ما يبرد وكلمناهم عليه قالو طيب وتجاوبو معنا وصلنا الغرفه بارده ولكن رجع المكيف نفس المشكلة وايضا هناك اعمال بناء جنب الفندق

2026-07-24 • via Nuitee
T
Tahani • solo_traveller • sa
10
2026-07-24 • via Nuitee
N
Nidal • couple • il
7
Pros:

النظافه احمد ابو شنب رائع

Cons:

الطعام كان سيئ جدا

2026-07-24 • via Nuitee
D
Duha • family_with_children • eg
8
Pros:

The breakfast was various, delicious and suitable to start your day.

2026-07-23 • via Nuitee
R
Rima • extended_group • il
9
2026-07-23 • via Nuitee
M
Majd • solo_traveller • il
10
2026-07-21 • via Nuitee
S
Shafiq • solo_traveller • jo
10
Pros:

Excellent service and location

2026-07-21 • via Nuitee
I
ISLAM FAYYAT • solo_traveller • ae
9
Pros:

It was a good experience , good staff in the reception and public relation department
Recommendable 👍

2026-07-21 • via Nuitee
A
Alaa • family_with_children • ps
10
2026-07-20 • via Nuitee
S
Shibli • couple • il
10
Pros:

اوتيل ممتاز ونظيف المعاملة كثير ممتازة والفطور كان كثير حلو ورائع

2026-07-20 • via Nuitee
H
Hind • couple • sa
10
Pros:

كل الشكر للطاقم ىتعاملهم الجيد واخص من بينهم الاخ رامي والأخت نور الله يسعدهم

Cons:

التأخر في الطلبات والخدمات خلال فترة الظهر وايضاً طعم قهوة الصباح غير جيده

2026-07-20 • via Nuitee
N
Nadeen • family_with_children • il
10
2026-07-19 • via Nuitee
M
Mohammed • solo_traveller • iq
10
2026-07-19 • via Nuitee
A
Ali • couple • bh
10
Pros:

Food, ambiance, ect.

2026-07-18 • via Nuitee
S
Suzan • couple • dk
9
Pros:

Beliggenhed og personale var virkelig godt. Stor anbefaling herfra. Især tak til Mohanad og Waleed.

2026-07-18 • via Nuitee
E
Eyad • couple • sa
10
2026-07-16 • via Nuitee
A
adel • extended_group • kw
10
Pros:

الاقامة جميلة و الطاقم متعاون شكرا للأنسة نور و نانسي و جنى الجديدة

2026-07-16 • via Nuitee
Z
Zmiro • extended_group • il
10
Pros:

كل شي حلو الاستقبال الغرف خصوصا الانسة نور و رامي متعاونين و الاخت نانسي و جنى

2026-07-16 • via Nuitee