Villa Verona

Hotels
7.4 (217 reviews)
11 Avenida , Guatemala , gt

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Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Accessible location
Cons:
Poor cleanliness
Uncomfortable room conditions
Noise issues

Categories

Cleanliness
5.06
Numerous mentions of poor cleanliness and strong odors in the rooms.
Service
9.03
Staff described as attentive and friendly.
Location
8.07
Accessible location but noted as dangerous at night.
Room Quality
6.02
Issues with room condition, including noise and cleanliness.
Amenities
7.05
Basic amenities provided, but issues reported with hot water.
Value for Money
9.51
Low price noted as a positive, aligned with quality.
Food and Beverage
8.46
Not specifically mentioned in reviews.
Overall Experience
6.03
Mixed feelings with several negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 20:33

Property Description

Concierge Services & 24-hour Front Desk
Experience personalized service and assistance round the clock at Villa Verona with our concierge services and attentive 24-hour front desk staff.

Free WiFi & On-site Dining
Stay connected with complimentary WiFi throughout the property and indulge in delicious meals at our restaurant offering a variety of cuisines to satisfy your cravings.

Comfortable Accommodation & Breakfast
Relax in our non-smoking rooms featuring modern amenities like flat-screen TVs and enjoy a delightful continental, Italian, or American breakfast to kickstart your day.

To book a relaxing stay at Villa Verona, visit our website or contact us directly.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 217 reviews
Cleanliness: 5.06
Service: 9.03
Location: 8.07
Room Quality: 6.02
Amenities: 7.05
Value for Money: 9.51
Food and Beverage: 8.46
Overall Experience: 6.03
T
Tzunún • solo_traveller • gt
6
Ventilación
Pros:

La ubicación

Cons:

La ventilación externa, muy ruidosa no me dejó dormir.

2026-06-06 • via Nuitee
J
Jefferson • couple • gt
8
2026-06-04 • via Nuitee
X
XHIMIN LOPEZ • solo_traveller • gt
6
Pros:

La atención y solución de problemas

Cons:

La habitación es muy húmeda el ventilador no trabaja

2026-06-04 • via Nuitee
J
Javier • solo_traveller • gt
8
Pros:

.

Cons:

Todo bien

2026-06-04 • via Nuitee
S
Sue • family_with_children • cr
8
2026-06-02 • via Nuitee
B
Barrios • solo_traveller • gt
3
Cons:

No cambian las sábanas de las camas diario y hay cucarachas

2026-06-01 • via Nuitee
C
Calderon • solo_traveller • gt
10
2026-05-31 • via Nuitee
C
Calderon • solo_traveller • gt
10
Pros:

Limpieza

Cons:

Costo adicional del parqueo

2026-05-31 • via Nuitee
P
Pineda • solo_traveller • gt
9
Pros:

Lo comodo

Cons:

N/A

2026-05-28 • via Nuitee
T
thibeau • couple • fr
1
Horrible. À fuir
Cons:

Je ne mets jamais de commentaire négatif, mais là c’était trop pour moi :
• cafards dans la chambre
• draps sales avec une odeur et des taches (lorsque j’ai demandé une nouvelle taie d’oreiller, ce n’était apparemment pas possible…)
• une odeur insupportable dans la chambre (humidité et moisissure)

2026-05-21 • via Nuitee
C
Cornejo • solo_traveller • mx
10
2026-05-21 • via Nuitee
H
Henry • solo_traveller • nz
1
Pros:

Nothing

Cons:

All of it

2026-05-20 • via Nuitee
P
PAOLA • couple • ar
4
2026-05-19 • via Nuitee
A
Alexander • couple • gt
5
2026-05-18 • via Nuitee
S
Santos • solo_traveller • gt
10
2026-05-18 • via Nuitee
W
Wilmer Omar sis • solo_traveller • gt
10
Pros:

La atención del joven de recepción muy amable!!

2026-05-18 • via Nuitee
J
Johannes • couple • de
7
2026-05-16 • via Nuitee
C
CLAUDIA • solo_traveller • co
7
Pros:

El precio estuvo bien, bien ubicado pues no toma mucho llegar al centro historico, el personal fue amable, cama comoda, baño privado

Cons:

El ventilador no funcionaba bien

2026-05-16 • via Nuitee
S
Santos • solo_traveller • gt
10
2026-05-14 • via Nuitee
S
Santos • solo_traveller • gt
10
2026-05-11 • via Nuitee