Jerash Hotel

Hotels
Jerash Highway , Jerash , JO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location and views
Cons:
Dirty rooms
Noise disturbances

Categories

Cleanliness
10
Multiple reviews stated that the room was not clean and there were issues with trash.
Service
10
Guests highlighted friendly and attentive staff, with a notable mention for helping recover a lost phone.
Location
10
Several reviews praised the location, especially in relation to proximity to attractions.
Room Quality
10
Rooms were described as spacious but poorly equipped and lacking cleanliness at times.
Amenities
10
Amenities received positive notes, including free parking and enjoyable breakfast.
Value for Money
10
Some reviews mentioned poor experiences considering pricing, reflecting a lower value perception.
Food and Beverage
10
Breakfast was noted as plentiful but inconsistently available.
Overall Experience
10
Mix of positive sentiments about views and service, balanced by complaints about noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:41

Property Description

Convenient Location: Located just 500 meters from the Ruins of Jerash, guests at Jerash Hotel can easily explore the historic sites of Jerash.

Modern Amenities: Enjoy the convenience of free private parking, a shared lounge, and a terrace during your stay at this 2-star hotel.

Exceptional Service: With a 24-hour front desk, airport transfers, room service, and free WiFi, guests can expect top-notch hospitality throughout their visit.

Ready to experience comfort and convenience at Jerash Hotel? Book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Fares • solo_traveller • us
8
2026-09-18 • via Nuitee
J
Jean • solo_traveller • fr
10
Hôtel Jerash , un Bon compromis
Pros:

Le réceptionniste Khaled, se plie en quatre pour les clients de l'hôtel !à mon arrivée c'était un autre réceptionniste il m'avait donné une chambre donnant sur une rue quelconque, le soir changement de service Khaled ma changé de chambre, et la, la magie !! J'étais en face de la cité Romaine ! Le lendemain matin il m'a apporté un petit déjeuner gargantuesque, et sur la terrasse s'il vous plaît,face à la cité Romaine . Le prix est correct, c'est le centre de Jerash, le petit déjeuner comme je l'ai déjà mentionné est Royal, l'emplacement on ne peut pas rêver mieux, et puis pour la restauration il y a tout ce qu'il faut dans le quartier. Pour explorer Ajloun c'est parfait on part le matin et retour sur Jerash il y a des bus locaux pour 1,5 dinar

Cons:

Rien

2026-09-10 • via Nuitee
هبة • solo_traveller • il
1
بحاجة للعمل على المكان
Pros:

الموقع . وموظفي الاستقبال لطفيين جدا

Cons:

عليكم الاهتمام بالنظافة الوضع سيء جدا . النمل والحشرات بالغرف

2026-08-26 • via Nuitee
H
Hani • couple • sa
10
Pros:

المكان موقعه ممتاز والموظفون جدا و متعاونين خاصتا خالد وزيد

2026-08-19 • via Nuitee
K
KONSTANTINOS • family_with_children • gr
8
Pros:

Kaled and Anas was super friendly hosts. We felt like our home. The hotel is located at the best location of the city.

Cons:

The facilities need some maintenance.

2026-08-15 • via Nuitee
A
Abdullah • family_with_children • sa
10
Pros:

حسن الاستقبال وكريم الضيافة
ومن جميع العاملين بالفندق خاصة…. خالد نعم الرجل

2026-08-05 • via Nuitee
R
Riyad • couple • sa
8
2026-08-05 • via Nuitee
I
Ivora • solo_traveller • nl
7
Prima
Pros:

Kamer is ruim en locatie is goed. Personeel spreekt vrijwel geen Engels maar wel vriendelijk.

Cons:

Vooraf lastig omdat ze mij ergens buiten de stad wilde plaatsen, maar uiteindelijk is dat opgelost. In de kamer werkte de airco niet en ontbijt pas vanaf 10 uur.

2026-08-04 • via Nuitee
E
Eman • solo_traveller • il
10
Exceptional Hospitality..Perfect Stay Thanks to the Staff..
Cons:

Exceptional staff! Actually Mr Khaled , he was incredibly kind, professional, and always ready to help us with a smile. Their warm hospitality made our stay truly special. Thank you for making us feel so welcome—we can't wait to come back!.

2026-07-25 • via Nuitee
E
Ekaterina • extended_group • us
5
Pros:

A wonderful location, right next to the historic ruins. There are several nice spots nearby to grab a bite to eat. Every staff member we met was incredibly kind and welcoming. They helped us with every request we had, printed a set of documents for me free of charge, and even didn’t charge us for the laundry. Very smily, extremely polite and welcoming

Cons:

Unfortunately, the cleanliness was a major disappointment. Our room wasn’t well maintained: the sofa was stained, the towels were worn out and clearly needed replacing, the windows were covered with fingerprints, and the floor was simply dirty. The shower drain was clogged, so the water wouldn’t drain properly and ended up flooding the entire bathroom floor.

When we came down for breakfast, the café floor was covered with cigarette butts, and there was trash left in the corners, apparently from guests the night before. Many surfaces were sticky, and even the elevator was covered with old fingerprints.

I understand that this is a budget hotel, and I wasn’t expecting luxury. However, I do think that basic cleanliness is something every hotel should provide, regardless of its price.

2026-07-18 • via Nuitee
S
Saud • family_with_children • sa
1
Pros:

لاشيء

Cons:

النظافة سيئة
رائحة المطعم المجاور داخل غرف النوم
التلفزيون لايعمل

2026-07-16 • via Nuitee
M
Mike • solo_traveller • gb
10
Wonderful staff!
Pros:

Noor, Khaled and Alaa were simply exceptional staff! Directly adjacent the historical ruins with a great restaurant up top! Great views and great service! Mikey and Helen

Cons:

All great!

2026-07-11 • via Nuitee
J
Jamail • solo_traveller • sa
7
2026-07-10 • via Nuitee
L
Lah • solo_traveller • jo
8
تجربة جيد جداً...وتعاد
Pros:

اود أن أشكر موظفة استقبال الاء..... على لباقة و حسن تعاملها وحلها لبعض المشاكل التي واجهتنا أثناء الإقامة .
الموقع ممتاز وسط المدينة ... الإطلالة على آثار مدينة جرش الجميلة

النظافة جيد جداً
توفر كافيه بالمكان
مطعم ايضا متوفر

Cons:

عدم وجود تلفاز
انقطاع الماء لفترة قصيرة ثم تم حلها بشكل بسرعة
عدم وجود طاولة طعام داخل غرفة ارجوا حلها مرة القادمة

2026-07-10 • via Nuitee
A
Abdulrahman • couple • sa
10
تبي تقيم اقامه في الفندق وشخص يقدرك ويحترمك اطلب الاخ خالد بالاسم
Pros:

اشكر الاخ خالد علي حسن الضيافه والأخلاق الطيبة اسال الله ان يحقق له مايتمنى رجل بشوش واذا حاب الاقامه في الفندق اطلبه بالاسم مراح يقصر معك

2026-06-25 • via Nuitee
G
Gilbert • couple • fr
10
Pros:

L’accueil avec Khaled était super !!

2026-06-09 • via Nuitee
K
Kenan • solo_traveller • ba
10
2026-06-03 • via Nuitee
G
Gharaibeh • couple • sa
1
اسوأ فندق على الإطلاق لا يوجد إنترنت ولا يوجد ماء داخل دورة المياه وتعامل الموظفين سيئ جدا جدا
2026-06-01 • via Nuitee
M
Mithun • solo_traveller • jo
5
Pros:

Ok

Cons:

Ok

2026-05-30 • via Nuitee
I
Isabel • solo_traveller • de
6
Zentrale Lage mit tollem Ausblick - aber mit Abstrichen
Pros:

Das Hotel liegt am zentralen Kreisel der Stadt, den Ausgrabungen genau gegenüber. Dorthin sind es wirklich nur 10 Fußminuten und man hat von der Dachterrasse des Hotels aus einen fantastischen Blick darauf. Praktisch ist, dass im selben Gebäude ein Cafè und ein Schnellrestaurant untergebracht sind.

Cons:

Ich war während des Opferfestes dort. Entsprechend war es etwas schwierig, an das gebuchte Frühstück zu kommen, der junge Mann hat sich aber sehr bemüht, etwas für mich zu organisieren. Einen Zimmerservice gab es nicht. Duch die zentrale Lage des Hotels war es die ganze Nacht über extrem laut. Auch durch das Schnellrestaurant war immer Betrieb vor meinem Fenster und es kam durch die Bratengerüche zu starker Geruchsbelastung im Zimmer.

2026-05-30 • via Nuitee