HOTEL SAN THOMAS INN

Hotels
7 (259 reviews)
Calle 33 Este y, Av. Justo Arosemena, Panamá 7 , Panama City , pa

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Lift / Elevator
Tour desk
Currency exchange
Non-smoking throughout
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Review Highlights

Pros:
Good location
Attentive service
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
5.21
Several reviews mentioned issues with cleanliness and maintenance.
Service
8.18
While there were some negative comments, several reviews highlighted the helpfulness of the staff.
Location
8.72
Many reviews noted the strategic location near the Metro and attractions.
Room Quality
6.67
Negative comments regarding odors and needed repairs impacted the rating.
Amenities
6.7
Lack of certain amenities such as Wi-Fi and outdated facilities were noted.
Value for Money
7.16
Guests felt that the hotel’s value was average given the condition.
Food and Beverage
6.21
The absence of a restaurant and poor service in dining options was a concern.
Overall Experience
7.18
Overall experience highlighted good aspects but was marred by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:05

Property Description

City Views, Delicious Dining, and Cozy Accommodations
Experience the vibrant city of Panama from the comfort of HOTEL SAN THOMAS INN. Indulge in stunning city views from our terrace, dine at our on-site restaurant and bar, and unwind in our cozy air-conditioned rooms with free WiFi. Enjoy the convenience of room service and a 24-hour front desk at this 3-star hotel.

Entertainment at Your Fingertips
Relax in our guest rooms equipped with flat-screen TVs and cable channels, ensuring endless entertainment options during your stay. The rooms also come with plush bed linens and towels for your comfort.

Convenient Location and Nearby Attractions
Located just 5.8 km from the Bridge of the Americas, HOTEL SAN THOMAS INN offers easy access to Ancon Hill and Rod Carew National Stadium. With the airport only 5 km away, your journey to relaxation begins as soon as you land.

Book now and immerse yourself in the beauty of Panama City at HOTEL SAN THOMAS INN.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 259 reviews
Cleanliness: 5.21
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 7.18
F
Faustino • solo_traveller • pa
8
2026-07-24 • via Nuitee
G
GustavoAdolfo • solo_traveller • pa
8
Pros:

El Aseo.

Cons:

El control del televisor no funcionaba porque solo tenía una batería, después sucedió que la señal dejo de funcionar y la joven me dijo que iba a subir con el técnico.

2026-07-20 • via Nuitee
E
Esther • couple • pa
10
2026-07-18 • via Nuitee
R
Ronal • family_with_children • co
1
Mal estado de conservación y aseo
Pros:

A pesar de haber realizado la reserva al momento de llegar no tenían dispuesta las habitaciones, toco esperar más de dos horas para que dispusieran de las habitaciones, las cuales estaban mal arregladas, desaseada, con olor ha guardado, triste la experiencia, teniendo presente que los aires acondicionados no funcionaban, los controles de los televisores fallaban entre otras irregularidades de aseo al interior de las instalaciones.

Cons:

Es total mente diferente lo que observe en la página cuando realice la reserva a lo que encontré cuando llegue al hotel. Se hace necesario que los propietarios del hotel hagan una inversión en el hotel con el fin de mejorar sus instalaciones, y así de esa manera le brinden una mejor estadía a los huéspedes, por fuera se ve bien, pero al interior tiene muchas falencia en su estado de aseo y conservación.

2026-07-17 • via Nuitee
P
Philip • solo_traveller • gb
2
Booked 4 nights had no WiFi in first room so changed rooms and had very poor signal in second room
Pros:

Location

Cons:

Poor WiFi and no hot water

2026-07-17 • via Nuitee
S
sanchez • family_with_children • pa
6
Pros:

La ubicación

Cons:

Que no habia wifi, demasiada buya , no tiene tv por cable con tantas opciones hoy dia, no tenía restaurante u opciones de comida en el mismo hotel

2026-07-16 • via Nuitee
R
Roni • couple • pa
7
Acogedora, accesible, tranquila.
Pros:

La ubicación cerca de la estación del metro es excelente par a moverse en la ciudad

Cons:

La habitación no mantenía toallas para secarse.

2026-07-14 • via Nuitee
J
Jose • couple • pa
8
Pros:

LA UBICACION

Cons:

QUE NO TIENEN SERVICIO DE RESTAURANTE

2026-07-13 • via Nuitee
P
Philip • solo_traveller • pa
1
There was no wifi at all in my first room so they changed me after id unpacked the second room had very poor wifi streng
Pros:

Location and rooftop pool

Cons:

Very poor wifi and the room smelt damp and musty

2026-07-11 • via Nuitee
I
Irma • solo_traveller • cr
2
Mala experiencia
Pros:

La ubicación

Cons:

Muy desordenado
No dan lo que prometen en la app
Mal organizado

2026-07-10 • via Nuitee
C
Cesar • solo_traveller • pa
6
2026-07-07 • via Nuitee
A
antonio • couple • pa
7
2026-07-07 • via Nuitee
S
Sugeylis Victoria • solo_traveller • pa
9
2026-06-29 • via Nuitee
G
Gabriel • solo_traveller • pa
8
2026-06-28 • via Nuitee
R
RODOLFO VARGAS RAMOS • solo_traveller • cr
8
2026-06-25 • via Nuitee
V
Vega Meneses • solo_traveller • pa
8
2026-06-21 • via Nuitee
P
Planes • solo_traveller • pa
9
2026-06-19 • via Nuitee
A
Ana Paula M. • solo_traveller • br
5
Pros:

O Banheiro muito precário , chuveiro Gelado , cortina do banheiro toda mofada 😱 descarga não funcionava .

Cons:

Limpeza ,tínhamos que pedir todo dia pra limpeza , pegamos quarto amplo , porém na parte de banheiro péssimo precisa de manutenção

2026-06-18 • via Nuitee
D
Darwin • extended_group • co
1
Lo peor
Pros:

Nada

Cons:

Sucio no limpian las habitaciones cada día, tiene cucarachas, no tienen wifi ,, 5 días así ...

2026-06-17 • via Nuitee
J
Juana • solo_traveller • pe
9
2026-06-17 • via Nuitee