The Residence Douz

Hotels
9.4 (362 reviews)
Route Touristique Ghlissia , Douz , tn

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
High-quality amenities
Cons:
Limited restaurant choices
Odor issues

Categories

Cleanliness
9.09
Overall cleanliness was generally praised, though some expressed concerns about odors.
Service
9.76
Staff were frequently described as attentive and helpful, enhancing guest experiences.
Location
9.6
The location near the Sahara was highly appreciated by many guests.
Room Quality
9.55
Rooms elicited positive comments for their comfort and luxury.
Amenities
8.78
Amenities were enjoyed, but some guests suggested improvements, particularly for the pool.
Value for Money
9.35
Most guests found the overall value aligned with the quality of their stay.
Food and Beverage
9.09
Food quality was praised but noted to have some room for improvement.
Overall Experience
9.97
Guests had a predominantly wonderful experience, highlighting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:09

Property Description

Luxurious 5-Star Oasis in Douz

Exquisite Amenities: The Residence Douz offers a seasonal outdoor pool, garden, terrace, and a top-notch restaurant. Enjoy air-conditioned rooms with free WiFi, each equipped with a private bathroom. For families, there's a kids' club and convenient room service.

Comfortable Rooms: Unwind in rooms featuring a desk, flat-screen TV, cozy bed linens, and fluffy towels, ensuring a relaxing stay.

Delightful Dining: Start your day with a buffet, continental, or vegetarian breakfast served every morning. The perfect way to energize before exploring Douz.

Experience luxury and comfort at The Residence Douz. Book your stay now for an unforgettable getaway.

Important information:

Children aged 15 years and below are not allowed to use the swimming pool.

This condition concern only the indoor swimming pool.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 362 reviews
Cleanliness: 9.09
Service: 9.76
Location: 9.6
Room Quality: 9.55
Amenities: 8.78
Value for Money: 9.35
Food and Beverage: 9.09
Overall Experience: 9.97
S
Stephan • couple • ca
10
This place is a must stay in Tunisia …. the employees are focued on incredible service and management is constantly pres
Pros:

The facilities are a real 5 star resort

Cons:

Nothing

2026-05-26 • via Nuitee
D
Dhiaeddine • couple • fr
10
Pros:

Tout était formidable !

Cons:

Tout était super !

2026-05-26 • via Nuitee
N
Negrini • extended_group • br
10
Um lugar diferente
Pros:

Localização excelente, meio ao deserto. Staff muito atencioso.

Cons:

Travesseiro muito alto

2026-05-25 • via Nuitee
C
CHARALAMPOS • solo_traveller • gr
10
2026-05-25 • via Nuitee
W
Winnie • solo_traveller • ca
10
Pros:

The villa is very spacious with huge bathroom. This hotel is next to desert. Spa facilities is very complete and price is reasonable. Hotel restaurant is very good.

Cons:

Nothing really

2026-05-21 • via Nuitee
S
Soufiane • couple • ca
10
Exceptional feeling to be in this hotel while in the middle of the desert
Pros:

Exceptionnel unique atmosphere to be in the border of the desert with camels and sand dunes while enjoying the best facilities

Cons:

The service and kindness of the servers in particular Ali at the bar and the people working in the main restaurant

2026-05-20 • via Nuitee
K
Kaouther • couple • fr
10
Un séjour parfait et inoubliable
Pros:

C’est simple, j’ai tout aimé!!! l’hôtel était parfait. Le personnel était parfait, la gentillesse et l’amabilité était au rendez-vous..
je recommence cette hôtel si vous avez envie de passer un excellent moment dans la détente et le luxe.. le petit déjeuner juste extraordinaire! Contrairement à certains messages dans les avis je m’attendais à quelque chose de négatif, il y a beaucoup de choix en sucré et en salé. le restaurant de l’hôtel est très bon également, les plats traditionnels étaient excellent.. je suis quelqu’un qui voyage beaucoup et c’est rare de trouver un cadre et un service impeccable.
Merci à l équipe the résidence Douz

2026-05-16 • via Nuitee
P
Philip • couple • au
8
A visually sophisticated hotel with quiet elegance and a private feel. Very comfortable.
Pros:

Visually sophisticated with quiet elegance. Very comfortable.

Cons:

A little too spread out.

2026-05-15 • via Nuitee
H
Hichem • family_with_children • fr
10
2026-05-15 • via Nuitee
P
Pilar Dianez • couple • fr
9
Pros:

El hotel es espectacular, moderno y muy nuevo, la villa era grande, es baño super espacioso y muy bien equipado. La atención del personal es excelente, tanto en recepción como en el restaurante. El desayuno muy bueno y variado, y el restaurante en la cena estuvo genial.

2026-05-14 • via Nuitee
V
Vienne • solo_traveller • be
10
Déconnexion garantie
Pros:

Le calme, la déconnexion quand on se retrouve dans sa résidence.

Cons:

Rien

2026-05-13 • via Nuitee
V
Veronika • couple • be
9
Beautiful oasis in Douz with luxury feel.
Pros:

Beautiful location and buildings. Room at very luxury level. Pool amazing and nice to have shade in the pool. Amazing breakfast. Staff very helpful even if sometimes it feels like a bit too much attention.

Cons:

Strange to take golf carts around, but perhaps makes sense when it’s really hot. Not clear how much dinner costs and I didn’t want to risk finding out when it was too late. We were told we had hammam for one hour only to find out that actually it was only for 20 mins. Not enough info provided except several times being told the number to call if you need help but you’re not always in your room and able to call. Cocktail at the pool was quite terrible and very expensive, i wish we were told about the priced beforehand. Not being fully informed takes away from the relaxing experience.

2026-05-10 • via Nuitee
P
PATRIZIA • extended_group • it
10
Pros:

Architettura e servizi

2026-05-08 • via Nuitee
T
Tarek S • solo_traveller • nl
10
Pros:

Nous avons séjourné à l’Hôtel Résidence Douz en famille, avec les enfants et les grands-parents, et l'expérience a été exceptionnelle. Le service est sans aucun doute le meilleur de Tunisie. Tout le personnel, qu'il s'agisse de la réception, des cuisiniers ou des serveurs, est d'une gentillesse hors norme et aux petits soins. On se sent véritablement accueillis et on sent que notre présence fait plaisir à l'équipe. Je recommande vivement !

Cons:

Rien

2026-05-07 • via Nuitee
T
Tarek S • solo_traveller • nl
10
Pros:

We stayed at The Residence Douz as a family, including the children and grandparents, and the experience was truly exceptional. The service is, without a doubt, the best in Tunisia. The entire staff—from reception to the chefs and servers—is incredibly kind and goes above and beyond to help. You feel genuinely welcomed, and it’s clear the team is happy to have you there. I highly recommend it!

Cons:

N/a

2026-05-07 • via Nuitee
W
wajdi • solo_traveller • fr
10
Pros:

Hôtel magnifique, le luxe en plein désert 🏜. Personnel serviable et chaleureux comme nous y ont habitués les gens du sud tunisien.

2026-05-06 • via Nuitee
V
Vernon • extended_group • fr
10
Perfection de A à Z
Pros:

Parfait sur 360 degrés : propre, confortable, restauration excellente, très bien situé, personnel impeccable, organisation de sorties facilement.
Je recommande

2026-05-04 • via Nuitee
L
luna • family_with_children • fr
3
Le standing n’est pas celui d’un résidence
Pros:

Les chambres sont belles

Cons:

Le standing n’est pas celui d’un résidence

2026-05-04 • via Nuitee
Y
Ymen • family_with_children • fr
1
Je ne recommande pas
Cons:

Le service

2026-05-03 • via Nuitee
C
Camille • couple • fr
9
Une expérience unique au cœur du désert
Pros:

Séjour incroyable ! L’hôtel est magnifique, le personnel très accueillant et le cadre dans le désert est juste exceptionnel. On a passé un moment inoubliable.

Cons:

Tout était parfait : la propreté, le calme, la piscine et surtout l’ambiance désert. Le personnel est aux petits soins, on s’est vraiment sentis bien.

2026-05-01 • via Nuitee