The Residence Douz

Hotels
9.4 (393 reviews)
Route Touristique Ghlissia , Douz , TN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
High-quality amenities
Cons:
Limited restaurant choices
Odor issues

Categories

Cleanliness
9.09
Overall cleanliness was generally praised, though some expressed concerns about odors.
Service
9.76
Staff were frequently described as attentive and helpful, enhancing guest experiences.
Location
9.6
The location near the Sahara was highly appreciated by many guests.
Room Quality
9.55
Rooms elicited positive comments for their comfort and luxury.
Amenities
8.78
Amenities were enjoyed, but some guests suggested improvements, particularly for the pool.
Value for Money
9.35
Most guests found the overall value aligned with the quality of their stay.
Food and Beverage
9.09
Food quality was praised but noted to have some room for improvement.
Overall Experience
9.97
Guests had a predominantly wonderful experience, highlighting their desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 14:09

Property Description

Luxurious 5-Star Oasis in Douz

Exquisite Amenities: The Residence Douz offers a seasonal outdoor pool, garden, terrace, and a top-notch restaurant. Enjoy air-conditioned rooms with free WiFi, each equipped with a private bathroom. For families, there's a kids' club and convenient room service.

Comfortable Rooms: Unwind in rooms featuring a desk, flat-screen TV, cozy bed linens, and fluffy towels, ensuring a relaxing stay.

Delightful Dining: Start your day with a buffet, continental, or vegetarian breakfast served every morning. The perfect way to energize before exploring Douz.

Experience luxury and comfort at The Residence Douz. Book your stay now for an unforgettable getaway.

Important information:

Children aged 15 years and below are not allowed to use the swimming pool.

This condition concern only the indoor swimming pool.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 393 reviews
Cleanliness: 9.09
Service: 9.76
Location: 9.6
Room Quality: 9.55
Amenities: 8.78
Value for Money: 9.35
Food and Beverage: 9.09
Overall Experience: 9.97
V
Victor • couple • br
10
Amazing stay, wonderful hotel and nice people.
2026-11-07 • via Nuitee
S
Soraya • couple • fr
10
Le temps s’est arrêté dans un décore magnifique et un service irréprochable.
Pros:

Ma tranquillité

2026-11-06 • via Nuitee
K
Konstantinos • couple • gr
9
Classy and extremely comfortable
Pros:

Wonderful, huge, beautiful villas, very clean, amazing spa, immense outdoor pool. A classy combination of modern, clean-line architecture with beautiful Tunisian touches. Breakfasts very good. Dinner, although tasty, should include more variety. Staff extremely friendly and efficient. Highly recommend.

Cons:

Many more palm trees and other plants should be planted in the grounds, because there are still extensive areas without any greenery, full of sand. This somewhat spoils the overall beautiful setting.

2026-11-05 • via Nuitee
B
Beatrice • couple • it
10
Oasi
Pros:

Un posto da sogno alle porte del deserto. Il luogo perfetto per una sosta rigenerante prima di affrontare il tour off road del Sahara tunisino. Camera spettacolare, piscina, spa, zona relax e ristorante veramente valido. Anche la colazione molto buona. Vale la pena.

2026-11-03 • via Nuitee
D
Diego • extended_group • ec
8
2026-11-02 • via Nuitee
C
Carl • couple • us
10
A special, magical place, in a tranquil oasis perched on the shores of the Sahara desert.
Pros:

The breakfast and dinner at the Residence were both excellent. Special thanks to Rimeh Snoussi for her assistance in transportation and activities; she is a very fine, caring person. The Residence is a very special, magical place, where you have your own private Villa in the heart of an oasis perched on the shores of the great Sahara desert. It is a place from which to explore but also to relax. It is a place to return to.

2026-10-31 • via Nuitee
S
Sabine • extended_group • de
7
Chices Resort für Zwischenstop nach Wüstenaufenthalt
Pros:

Wunderschönes Zimmer in einem Bungalow, sehr großzügig und chic eingerichtet. Es war tagsüber außer uns niemand im Hotel, der Service am Pool war nicht sehr präsent aber auf Anfrage freundlich und wir hatten einen sehr entspannten Nachmittag.

Cons:

Als Individualreisende fühlt man sich hier irgendwie nicht ganz richtig aufgehoben. Tagsüber ist im Hotel fast niemand zu sehen, Nachmittags/abends kommen dann die Gruppen von ihren Ausflügen zurück. Alles scheint auf Pauschalreise ausgerichtet zu sein. Im Indoor Pool fand eine Wassergymnasitik Einheit einer italienischen Gruppe statt, da sind wir wieder geflüchtet. Das Essen ist auf Touristen ausgerichtet, toll aussehendes Buffet in hoher Zutaten-Qualität, aber alles sehr fad, ebenso die al la carte Gerichte. Frühstücken kann man nur drinnen. Preis-Leistung ist hier nicht so ganz stimmig.

2026-10-30 • via Nuitee
S
Silvia • extended_group • it
9
Residence molto bello e curato sia nelle parti comuni che nelle ville. Servizio gentile e attento. Cucina ottima. Colazi
Pros:

Accuratezza nei servizi. Ville molto belle

2026-10-30 • via Nuitee
C
chang • extended_group • gf
10
Pros:

酒店很大，员工都非常专业和友善

2026-10-22 • via Nuitee
B
Barbara • family_with_children • ch
10
Hautement recommandé
Pros:

Expérience inoubliable dans ce très bel hôtel

2026-10-21 • via Nuitee
C
Christophe • family_with_children • fr
9
2026-10-17 • via Nuitee
E
Elena • couple • ru
10
2026-10-12 • via Nuitee
A
Asmara • solo_traveller • be
9
Pros:

Hôtel sublime, d’une propreté irréprochable !
Personnel accueillant, souriant et attentionné.
Un grand merci à Chahd pour son excellent gommage au sable et son massage relaxant, ainsi qu’à la personne chargée des rendez-vous du spa, adorable et très efficace.
Un magnifique séjour que nous recommandons vivement !

Cons:

L’emplacement est un peu décevant, car nous espérions être entourés de dunes de sable. Autre point à améliorer : le manque d’intimité sur notre terrasse, trop exposée aux regards des autres clients.

2026-10-10 • via Nuitee
B
Ben Farhat • extended_group • tn
9
2026-10-07 • via Nuitee
V
Viktorija • couple • si
9
2026-10-07 • via Nuitee
C
christian • solo_traveller • ch
10
2026-09-16 • via Nuitee
S
Sandra • extended_group • ee
10
Paradise in desert
Pros:

We stayed at Residence Douz for four nights and had a wonderful experience. The hotel is beautiful, very clean and welcoming, with excellent food and truly outstanding service. The whole team was incredibly friendly and made us feel very well taken care of throughout our stay.

A special highlight was the spa. I had an amazing massage – honestly one of the best I’ve ever had! A huge thank you to my massage therapist, Nourhene, who was extremely attentive, professional and skilled. She made the experience truly special.

I would also like to personally thank the service manager, Khalifa, and our waiter, Ali, for their kindness, attentiveness and excellent service.

Thank you to the entire Residence Douz team for making our four days so enjoyable and memorable. We would happily come back and definitely recommend this hotel!

2026-09-16 • via Nuitee
C
christian • solo_traveller • ch
10
2026-09-13 • via Nuitee
S
Sirus Danial • solo_traveller • it
8
Pros:

Posizione in mezzo al deserto bellissimo posto e personale nella reception gentile e camera molto bella e spaziosa rapporto qualita prezzo ottima

Cons:

La piscina non era pulitissima pur essendo vuoto l hotel ma capisco che nn avere sabbia dentro in mezzo al deserto sia difficile richiede molta manutenzione continua, il personale del ristorante era quasi scocciato che ci trattenevamo piu del dovuto restava sempre a guardare per metterci fretta e chiedeva di continuo se potevano sbarazzare una cosa un po fastidiosa essendo vuoto il ristorante e noi gli unici clienti volevano farci finire veloce per poter stare tranquilli evidentemente , anche il ristorante nulla di che per i prezzi che aveva , stessi piatti presentati in diversa maniera

2026-09-11 • via Nuitee
P
patrick de zeester • couple • nl
10
Top ervaring aan de rand de Sahara
Pros:

Komend vanuit Tozeur werden we na een taxirit van 2 uur afgezet bij het hotel. We werden met een welkomsdrankje ontvangen. Check in ging snel en daarna met een buggy naar de kamer (villa) gebracht. De kamer is ruim en mooi ingericht. Comfortabele en ook ruime badkamer. In de ochtend een heerlijk en uitgebreid ontbijt met omelet naar keuze. Personeel is behulpzaam en heel vriendelijk. Groot zwembad in prachtig aangelegde tuin, waar je overdag kan afkoelen, Dat was nodig bij temperaturen boven de 40 gr.C.. De middagborrel bij Ali aan de bar. Hele enthousiaste man die het vak verstaat, altijd vriendelijk en goede humor, top! In de avond naar het restaurant met Tunesisch en Franse keuken waar ze ook een mooie wijnkaart hebben. Kortom, het is goed uit te houden bij Residence Douz aan de rand van de Sahara. Ali en de rest van team Residence, bedankt.

Cons:

Korte verblijfsduur.

2026-09-10 • via Nuitee