Hilton Garden Inn San Juan Condado

Hotels
•
Hilton Garden Inn
8.3 (955 reviews)
886 Ashford Ave , San Juan , PR

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Access to amenities
Cons:
Poor cleanliness
Inadequate service
Expensive for the quality

Categories

Cleanliness
7.08
The room was not clean at all, with previous guest's hair and mold on pillow cases.
Service
8.05
Service was noted as poor by several guests, particularly during restaurant interactions.
Location
10
Multiple reviews highlighted great location, especially for cruise departures, dining, and shopping.
Room Quality
8.54
Rooms were described as spacious and comfortable, with some minor issues noted.
Amenities
9.07
Access to partner hotel amenities and a nice pool area received positive comments.
Value for Money
7.53
The price was considered high for the services provided, with lack of snacks despite the cost.
Food and Beverage
7.08
Service and quality of food at breakfast received negative feedback from several guests.
Overall Experience
9.07
Overall positive experience with location and comfortable rooms, though some services fell short.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:04

Property Description

Luxurious Accommodation in San Juan
Located just 600 meters from the stunning Condado Beach, Hilton Garden Inn San Juan Condado offers a perfect blend of comfort and convenience.

Modern Amenities for Your Enjoyment
Enjoy a fitness center, private parking, terrace, and a restaurant during your stay. The hotel also provides free WiFi, a hot tub, and a tour desk for all your needs.

Stunning Views and Delicious Dining
Indulge in rooms with sea views and balconies, along with amenities like air conditioning, flat-screen TVs, and free toiletries. Wake up to a delicious buffet breakfast each morning.

Ready to experience the best of San Juan? Book your stay at Hilton Garden Inn San Juan Condado now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 955 reviews
Cleanliness: 7.08
Service: 8.05
Location: 10
Room Quality: 8.54
Amenities: 9.07
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 9.07
E
Eleanor • solo_traveller • ky
10
2026-11-07 • via Nuitee
M
Milton-Browner • couple • us
10
2026-11-06 • via Nuitee
J
Jonathan • couple • us
10
Beautiful hotel
Pros:

Everything

Cons:

Nothing comes to mind

2026-11-05 • via Nuitee
A
ariadna rodriguez • couple • ar
8
Pros:

la ubicacion, la vista y la habitacion excelentes. La gente super amable

Cons:

no hay espacio para fumadores dentro del hotel, te relegan a la vereda.

2026-11-04 • via Nuitee
O
OSR79 • couple • pr
10
Pros:

La cama muy comoda

2026-11-01 • via Nuitee
A
Armando Luis • couple • pr
7
Pros:

Buena

2026-10-30 • via Nuitee
D
Doany • solo_traveller • us
10
Exelente
Cons:

Creo que al momento de check-inn deben ser más rápido, hice el check inn online y aún así estuve casi 25 minutos solo esperando a que llenaran todo el proceso.

2026-10-29 • via Nuitee
R
Rosa Maria • family_with_children • pr
5
La única persona que me oriento de las facilidades fue el maletero wilfredo
Pros:

Nada todo estaba lejos y baño muy pequeño para una persona inmediata

Cons:

La distancia del cuarto a donde estaba todo

2026-10-29 • via Nuitee
K
Kia • solo_traveller • us
8
2026-10-28 • via Nuitee
E
Evelyn • couple • us
10
Pros:

Very friendly, clean and beautiful view!!

Cons:

I cant say anything negative! I loved it all

2026-10-26 • via Nuitee
D
danny • couple • us
2
Do not recommend.
Pros:

location was good

Cons:

cleaniness was poor, there was a weird smell in the room which I told the front desk with but they only provided a spray for better smell.

2026-10-26 • via Nuitee
A
Aaron • couple • us
10
2026-10-24 • via Nuitee
R
Rafael • couple • pr
10
Good
Pros:

Good

Cons:

Good

2026-10-22 • via Nuitee
C
Christian • couple • pr
10
2026-10-22 • via Nuitee
R
Rodolfo • family_with_children • us
10
Enjoyed my stay.
Pros:

Everything. Great staff and great location. The facility was clean and easy to navigate.

Cons:

Nothing worth mentioning.

2026-10-18 • via Nuitee
G
Gozalez • extended_group • pr
2
2026-10-17 • via Nuitee
Y
Yineth • solo_traveller • co
8
Excelente
Pros:

El aseo

Cons:

Nada

2026-10-15 • via Nuitee
R
Randy • couple • us
10
2026-10-13 • via Nuitee
I
IGAL • solo_traveller • us
9
Good location , friendly staff
Pros:

Everything

Cons:

Nothing

2026-10-13 • via Nuitee
M
Miguel • couple • co
9
Que personal tan amable y hotel en perdecto estado.
Pros:

La ubicación es muy buena ya que esta en el extremo de Condado y se puede caminar hacia viejo San Juan, Miramar y el mismo Condado. Tienen playas muy cerca. El personal es muy amable.

Cons:

En general todo estuvo muy bien, lo único poco favorable es que el desayuno es muy poco variado pero para 4 días es suficiente.

2026-10-13 • via Nuitee