Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort

Hotels
•
Wyndham Hotels & Resorts
7.3 (546 reviews)
End of Belair Road N/N, Long Bay , Saint Philip , BB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms noted by multiple guests
Juice bar appreciated
Lovely breakfast and several praised dining options
Beautiful beach views and peaceful setting
Multiple pools and pleasant resort design
Comfortable rooms with good layouts (separate toilet/shower)
Attentive staff cited by several guests
Specific restaurants (e.g., Japanese) were liked
Cons:
Severe cleanliness incident (hair and dried blood in bathroom) and drainage overflow
Some staff unwelcoming and slow/no response during outages
Restricted or limited beach access; swimming sometimes prohibited
Not all restaurants open; reservation requirements
No ice cream, no jacuzzi, no gift shop reported
Noisy AC in at least one room
Electricity went out nightly for one guest
Confusing layout and limited elevator access to parts of property

Categories

Cleanliness
5
Mixed reports: several guests praised that rooms were clean, but at least one guest experienced a severe cleanliness failure (hair and dried blood in bathroom and recurring drainage overflow), lowering the overall cleanliness sentiment.
Service
8
Mostly positive: multiple guests described staff as attentive and caring, though some reported unwelcoming staff or slow/no response in incidents (power outage, phone not picked up).
Location
8
Strong scenic location and beach views frequently praised, but several guests noted restricted beach access and rough/swimming-prohibited conditions.
Room Quality
7
Comfortable rooms with pleasant views and separate toilet/shower were noted, but issues included noisy AC in one room and reports of nightly power outages affecting stay comfort.
Amenities
6
Good on-paper amenities (multiple pools, juice bar, restaurants) but diminished by many restaurants being closed, reservation requirements, lack of certain expected outlets (ice cream, jacuzzi, gift shop) and limited elevator/access in parts of the property.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
8.5
Generally positive: several guests praised the food, breakfast, and specific restaurants (including a liked Japanese restaurant); however, some found the food poor or not aligned with regional expectations and complained about limited options.
Overall Experience
8.6
Mixed-to-positive: many guests enjoyed the resort design, peacefulness and would stay again, while a few serious issues (cleanliness incident, outages, restricted beach access) negatively impacted other stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Luxurious Beachfront Accommodation
Experience 5-star luxury at Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort, located in Saint Philip. Enjoy the outdoor pool, garden, and terrace overlooking the beach.

Gourmet Dining and Activities
Indulge in delicious meals at the restaurant, unwind at the bar, or pamper yourself with room service. Kids can have a blast at the kids' club while you relax. Play tennis or savor a buffet breakfast with sea views.

Elegant Rooms with Spectacular Views
Each room boasts a balcony with stunning sea views, a flat-screen TV, air conditioning, and a minibar. With multilingual staff and free WiFi, your comfort is our priority.

Book now to create unforgettable memories at Wyndham Grand Barbados Sam Lords Castle All Inclusive Resort!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 546 reviews
Cleanliness: 5
Service: 8
Location: 8
Room Quality: 7
Amenities: 6
Value for Money: 7.3
Food and Beverage: 8.5
Overall Experience: 8.6
N
Nana • couple • gb
10
Pros:

Everything was just clean , loved the juice bar, and breakfast was lovely.

2026-10-27 • via Nuitee
N
Neil • couple • bb
8
Great stay, would do it again.
Pros:

The food was nice, the staff were mostly great. The hotel on a whole was nice, the beach views were wonderful and it was really peaceful.

Cons:

The ac in our room was a bit noisy.

2026-10-26 • via Nuitee
Y
Yanque • family_with_children • tt
10
It was amazing as usual the staff were very helpful and friendly
2026-10-24 • via Nuitee
S
Sheranie • family_with_children • sr
8
2026-10-19 • via Nuitee
B
Boodram • couple • tt
8
Pros:

The food was great

Cons:

The staff was not too welcoming

2026-10-14 • via Nuitee
L
Leah • couple • tt
3
Unfortunate
Pros:

I liked the Japanese restaurant and the staff.

Cons:

The room wasn’t cleaned properly as there was hair in the bathroom and dried blood on the toilet wall when we checked into the room. The bathroom drain also was not working well as the bathroom kept flowing over. When notified the hotel sent the cleaning staff to tidy up. The blood was cleaned but the hair remained and the drainage issue persisted so it over flowed again. They called engineering to fix the drain and given that we weren’t fully dressed it was very uncomfortable as we were in the process of getting ready for dinner which we were late to as we had to dry the bathroom etc. it was an unpleasant occurrence. The sight of the blood still has me nauseas when I would have seen it and think about it. My birthday trip was ruined as a result.

2026-09-15 • via Nuitee
A
Adrian • solo_traveller • pa
9
Pros:

Las instalaciones son perfectas, sus restaurantes fuera de serie

Cons:

Lamentable no poder bañarse en los predios del hotel, sería lo mejor de lo mejor

2026-09-14 • via Nuitee
S
Sir • solo_traveller • bb
9
I'm looking forward to next time
Pros:

I liked everything I saw and experience.

Cons:

N/A

2026-09-11 • via Nuitee
Y
Yanque • couple • tt
10
2026-09-06 • via Nuitee
K
Kino-Ann • solo_traveller • tt
9
Pros:

It was amazing comfortable and clean

Cons:

All the restaurant weren't open and some you had to make reservations

2026-08-30 • via Nuitee
G
Gibson • solo_traveller • us
10
2026-08-29 • via Nuitee
R
Ramjattan • family_with_children • tt
6
2026-08-27 • via Nuitee
K
Kay • family_with_children • us
5
I liked the property but the food and location made it subpar
Pros:

The rooms had a nice view. There was a separate space for the toilet and shower. There were several pools to choose from to enjoy when the weather permitted.

Cons:

The electricity went out each night I was at the resort. I called and someone was suppose to come when I return med from dinner-NO ONE PICKED UP THE PHONES FOR HOURS. The food options were not with a Caribbean theme. The food was not good!There was limited access to other beaches as the beach adjacent to the property was not accessible. No gift shop was available. To get around it was confusing and elevators only available in the building a with the rooms not the other parts of the property.

2026-08-26 • via Nuitee
N
Nicole • family_with_children • gp
8
Excellent
Pros:

Le cadre exceptionnel et luxuriant.
Le personnel a l’écoute et bienveillant.
Chambre propre et spacieux, salle de bain propre avec un choix de douche ou baignoire

Cons:

L’accès à plage restreint, mer houleuse, baignade interdite

2026-08-26 • via Nuitee
S
Shaunacy • solo_traveller • us
1
2026-08-25 • via Nuitee
N
Natashia • extended_group • us
8
I would definitely stay again, loved this resort
Pros:

Love the design of the resort and the restaurants and food

Cons:

I think they should turn this into a adults only resort then it would better or have an adults only side. They didn’t have a ice cream place and no jacuzzi

2026-08-25 • via Nuitee
L
Lashone • extended_group • us
4
it was a series of service failures that significantly impacted our stay.
Pros:

The property itself has potential

Cons:

Unfortunately, our experience at Wyndham Grand Barbados Sam Lord’s Castle was disappointing from the moment we arrived until the end of our stay.

Upon arrival, we were unable to check in because a large wedding party had arrived around the same time and appeared to be the hotel’s main priority. A concierge rep approached us and asked for our names, which initially made us believe he was assisting with our check-in. Instead, he repeatedly told us that he could not find our names or reservations without providing any real direction or assistance. After approximately an hour and a half, someone who appeared to be a front desk or concierge manager finally stepped in, located our reservations, and assisted us.

Even then, only one of our rooms was ready. We had specifically requested our rooms to be located close to one another, yet they were not.

Unfortunately, the service issues continued throughout the stay. The breakfast and dinner selections were underwhelming, and the food overall was very mild and did not meet our expectations for a resort of this caliber. The hotel hosted a party during our stay, which we actually enjoyed. However, staff seemed unable to distinguish between hotel guests and members of the wedding party, which added to the overall lack of organization.

Cleanliness was another major concern. The sheets in our room did not appear to be properly clean. Thankfully, we travel with our own disposable sheets, so we’re able to use those instead. However, guests should never feel that they need their own bedding because they are uncomfortable with the cleanliness of the linens provided by the hotel.

One of the most frustrating situations happened on our final night when one of our room keys stopped working. We had to return to the front desk not once, not twice, but three separate times before the issue was addressed. After already experiencing poor service throughout the stay, this was incredibly frustrating.

2026-08-24 • via Nuitee
E
Erika • solo_traveller • us
8
2026-08-22 • via Nuitee
M
Magdalena • family_with_children • us
4
Pros:

The location was nice and quiet, and the beach was beautiful, although it wasn’t suitable for swimming. The room was quiet and spacious. The food was good overall.The steakhouse was wonderful, with very good food.

Cons:

The service was very disappointing, and some staff members lacked basic manners and professionalism. We also witnessed staff gossiping about customers behind their backs, which was very unprofessional.

We did not receive room service or housekeeping for four days, which was unacceptable and significantly affected our stay. Management should pay more attention to staff behavior and the quality of service provided to guests.

Beautiful Resort shows strong potential, but it would benefit from improved leadership. The overall experience indicates promise; however, the absence of consistent management impacts service quality and operational consistency. The team does not consistently meet expected professional standards

2026-08-19 • via Nuitee
J
Jean-Luc • solo_traveller • us
1
Pros:

Too far from everything

Cons:

Too far from everything. No entertainment

2026-08-15 • via Nuitee