Umutuzo Lodge Kivu Lake

Hotels
9.2 (102 reviews)
Rutsiro district, Boneza sector, Remera cell, Bigabiro , Buhoro , rw

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Great service
Cons:
High meal prices
Limited dining options

Categories

Cleanliness
9.2
Reviews indicate lodges are spotlessly clean and well-maintained.
Service
9.7
Staff are friendly, welcoming, and attentive to guests' needs.
Location
9.2
Idyllic location by the lake, providing a peaceful atmosphere.
Room Quality
9.2
Lodges are comfortable, spacious, and stylishly decorated.
Amenities
9.2
Several activities available, with a well-maintained swimming pool.
Value for Money
8.7
Food and lodging are deemed high-quality, though some prices are considered high.
Food and Beverage
9.2
Food is described as delicious with high praise for the chef.
Overall Experience
9.2
Overall stays were wonderful, with guests wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:03

Property Description

Garden Oasis and Culinary Delights

Escape to Umutuzo Lodge Kivu Lake, a tranquil retreat nestled in Buhoro. Explore our lush garden, unwind in the shared lounge, or sip a cocktail on the terrace overlooking the lake.

Luxurious Comfort and Exquisite Dining

Indulge in modern amenities in every room, from the well-stocked minibar to the plush bed linens. Pamper yourself in the private bathroom before savoring a diverse breakfast spread, including continental and specialty dishes at our on-site restaurant.

Adventure Awaits

Embark on thrilling adventures with our bike and car hire services to explore the scenic surroundings or opt for a leisurely cycling tour. Let Umutuzo Lodge Kivu Lake be your gateway to a memorable getaway.

Book now to experience serenity and luxury at Umutuzo Lodge Kivu Lake.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 102 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.2
D
Davnico • solo_traveller • et
5
Largement perfectible
Pros:

La gentillesse du personnel
L'espace piscine

Cons:

- Gros point noir : la cuisine. Pendant trois repas nous avons eu le même plat (poisson/boeuf/poulet grillé, légumes vapeur). Il a fallu qu'on insiste pour avoir quelque chose d'autre. Pas de dessert, soupe en entrée le soir uniquement
Il serait bon d'etablir des menus du jour changeants pour guider le client
Repas cher pour un seul plat !

- on a été déçu par l'absence de cocktail au bar. Avec un si beau coucher de soleil et cadre on aurait aimé une petite carte de cocktails

- activités mal planifiées : quand on a voulu faire une excursion en bateau, rien n'était prêt alors que nous avions confirmé la veille.
Il serait bon d'instaurer un cahier/tableau d'activités

2026-07-04 • via Nuitee
A
Anneke • couple • nl
10
Little peace of paradise in Rwanda
Pros:

We were received very kindly by Eric upon arrival, and after a short walk down to our house, we were pleasantly surprised.
A beautiful, spacious room with a fantastic shower, even one outside.
But then the view, wow, that made us very happy.

Every evening we ate in the restaurant and enjoyed the chef's food it whas delicious!

We were there to rest for a few days after our round tour. At our request the staff even brought our breakfast to our cottage and nothing was too much trouble for them.

The pool is amazing, and we spent quite a lot of time in it.

They also offer trips, but we didn't make use of them because we wanted to do absolutely nothing for a few day's after tiring days in Rwanda.

We loved the atmosfere so much that we extended our stay with 1 extra day.

Thank you to the best staff of Umutuzo lodge and thank you Philippe for the nice dinner together!


Feedback sturen

Cons:

Nothing at all

2026-06-25 • via Nuitee
M
Mursal • couple • rw
10
Excellent place definitely will be back
Pros:

Great service excellent staff very friendly and welcoming the owner and manager done a marvellous job at being hospitable

Cons:

Nothing

2026-06-22 • via Nuitee
M
Murio • family_with_children • fr
8
Super séjour, à refaire
Pros:

Super séjour, l'accueil, le personnel, le cadre...

Cons:

Il a manqué du choix au restaurant

2026-06-17 • via Nuitee
A
Antony • solo_traveller • gb
9
2026-05-26 • via Nuitee
B
Buket • solo_traveller • ae
10
A peaceful and memorable stay at Umutuzo Lodge with stunning lake views and exceptional hospitality from truly wonderful
Pros:

We had a wonderful stay at Umutuzo Lodge. The lodges are beautiful, comfortable, and very peaceful, with a fantastic view overlooking Lake Kivu. Waking up to the scenery and enjoying the sunsets from the property was truly special. The atmosphere is relaxing and perfect for a quiet getaway.

What truly made the experience special was the staff — they were genuinely outstanding. Everyone was so warm, attentive, and welcoming, and they went above and beyond to make us feel comfortable throughout our stay. Their kindness and hospitality created such a lovely atmosphere and made the whole experience even more memorable.

Cons:

There was nothing major to dislike about the property, and overall the stay was very enjoyable

2026-05-25 • via Nuitee
B
Bertrand • family_with_children • fr
9
Incroyable
Pros:

Magnifique propriété, les chambres sont spacieuses et tous les équipements sont de qualité. Le personnel est aux petits soins, la cuisine est variée, et délicieuse. La vue sur le lac est extraordinaire.
Philippe, Eric et toute l’équipe sont très accueillants et ont rendu notre séjour vraiment agréable.

Cons:

Rien.

2026-05-24 • via Nuitee
B
Bertrand • family_with_children • fr
9
2026-05-24 • via Nuitee
R
Richard • extended_group • gb
10
The total experience was of calm and serenity
Pros:

The feeling of being a returning guest on your first visit.

Cons:

I’d like to be able to make tea in my lodge so some small container of fresh milk would be welcome

2026-05-16 • via Nuitee
V
Verdon • couple • cg
8
Pure natural wonder
Pros:

The place is really a remote place, pure nature, absolute natural wonder. The breakfast was particularly great, and the staff was very obliging. My wife and I kayaked on Lake Kivu. It was a remarkable experience. We will definitely go back there, and we honestly recommend the place 100%.

Cons:

Internet cable got burned, so we did not have access to internet during our stay. We would have loved to be informed of this before we arrived so we could prepare an alternative mean to connect with friends and family while there. However, this did not stop us from having a wonderful stay. We will definitely go back there, and we honestly recommend the place 100%.

2026-05-14 • via Nuitee
A
Alexander • extended_group • gb
10
A beautiful, warm and deeply memorable stay on Lake Kivu.
Pros:

Umutuzo Lodge is a very special place. My friends and I only stayed for two nights, but I am already planning my return. The views over Lake Kivu are spectacular, the food was delicious, and the whole atmosphere felt much more like being welcomed into a family than simply staying at a hotel.

Every member of staff was warm, kind and genuinely helpful. Chef Vadaste cooked beautifully, and Philippe, the owner, was very involved in the day-to-day running of the lodge. He had supper with us each evening, which made the stay feel very personal. Eric, the team manager, was also fantastic: fun, helpful and generous with his time. He accompanied us to Monkey Island, where we saw vervet monkeys, and on the hike up Napoleon Island, both of which were real highlights.

Bogisi, Philippe’s dog and Head of Security, also deserves a special mention. He is brilliant.

Cons:

Only that we could not stay longer.

2026-05-07 • via Nuitee
R
Rambaud • couple • fr
10
2026-05-06 • via Nuitee
M
Michaela • family_with_children • de
10
Traumhaft!!
Pros:

Sehr nettes Team, sehr leckeres Essen und tolle Ausflugmöglichkeiten, die vom Team der Umutuzo Loge kurzfristig und individuell organisiert werden. Die Unterkünfte sind sehr schön mit traumhaftem Blick über den Kivu See.

2026-04-14 • via Nuitee
E
Eberhard • family_with_children • de
8
2026-04-10 • via Nuitee
A
Amelle • solo_traveller • ug
9
2026-04-10 • via Nuitee
B
Bayigane • couple • rw
10
A hidden treasure with breathtaking views…
Pros:

The views, the host

2026-03-30 • via Nuitee
A
Audrey • solo_traveller • rw
10
Haven of peace
Pros:

Umutuzo Lodge is the perfect place for a nice gateway in nature, away from the stress of the city. The rooms are nice and clean with an amazing view, the food is very good, the personnel very friendly and Philippe an amazing host. I will for sure come back again in this haven of peace.

2026-03-22 • via Nuitee
C
Claudia • solo_traveller • de
10
2026-03-17 • via Nuitee
E
Ele • extended_group • it
10
2026-03-16 • via Nuitee
A
Ariane • family_with_children • ca
10
Un cadre et des gens exceptionnels!!!
Pros:

Quoi ne pas dire sur Umutuzo Lodge...d'abord et avant tout un endroit rempli de sérénité et de calme comme son nom l'indique "Gutuza" en Kiyanrwanda. Au delà du cadre enchanteur, l'équipe (des humains exceptionnels) nous ont accueilli comme chez nous...Nous nous sentions chez nous!!! Merci pour les petits déjeuners copieux, les dîners (imizuzu, le très bon poisson) etc...

En quelques mots, faut y aller et vivre ce moment sur place. Difficile à décrire...faut plutôt le ressentir.

Un grand merci à toute l'équipe Umutuzo Lodge. Nakagaruka.

Cons:

De devoir repartir après 3 petits jours:(
On reviendra très vite!

2026-03-11 • via Nuitee