Star Residence

Hotels
6.3 (123 reviews)
Road-13, House-221, Sector-10, Uttara, Dhaka-1230 , Dhaka , BD

listing image 1
Show all photos

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free pool cabanas
See all facilities

Review Highlights

Pros:
Cozy location
Friendly staff
Kittens given as a gift
Cons:
Poor lighting

Categories

Cleanliness
4.51
The lighting could have been better.
Service
7.48
Friendly staff.
Location
7.02
The location was cozy.
Room Quality
5.97
Standard quality for this hotel tier.
Amenities
6
Standard quality for this hotel tier.
Value for Money
7.46
It was very nice for the cheap price.
Food and Beverage
6.01
Standard quality for this hotel tier.
Overall Experience
5.98
Overall experience was okay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:28

Property Description

Luxurious Accommodation with Top-Notch Amenities

Indoor Pool and Entertainment Staff for Ultimate Relaxation

Convenient Location near Major Universities and Airport

To experience a blend of comfort and convenience in Dhaka, book your stay at Star Residence today.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 123 reviews
Cleanliness: 4.51
Service: 7.48
Location: 7.02
Room Quality: 5.97
Amenities: 6
Value for Money: 7.46
Food and Beverage: 6.01
Overall Experience: 5.98
T
tanni • family_with_children • us
8
2025-10-01 • via Nuitee
A
Abas • extended_group • my
3
2025-09-28 • via Nuitee
• couple • bd
10
2025-09-16 • via Nuitee
A
Abas • extended_group • my
8
2025-09-14 • via Nuitee
M
Monayem Sharia • solo_traveller • bd
7
2025-09-14 • via Nuitee
• couple • bd
10
It was okay
Pros:

The location was cozy

Cons:

The lighting could have been better

2025-09-01 • via Nuitee
F
Farhan • solo_traveller • bd
8
2025-08-11 • via Nuitee
H
Hasan • couple • bd
3
Bad experience
2025-08-06 • via Nuitee
J
jayakumar • couple • bd
7
2025-08-02 • via Nuitee
A
Al • extended_group • bd
1
2025-07-22 • via Nuitee
R
Ruhul • family_with_children • gb
10
2025-07-18 • via Nuitee
R
Ruhul • family with young children • gb
10
It was very nice for the cheap price
Pros:

They gave us a one of their kittens for free

2025-07-10 • via Nuitee
M
Mahathir • young couple • bd
7
Good
2025-07-09 • via Nuitee
S
Srm • young couple • bd
1
Bad
2025-07-06 • via Nuitee
S
Shakir • review category business travellers • bd
8
Very good
Pros:

Friendly staff

2025-07-02 • via Nuitee
S
Selim • young couple • gb
10
Exceptional
2025-06-15 • via Nuitee
R
Rahman • young couple • bd
10
Exceptional
2025-06-14 • via Nuitee
K
Khan • young couple • bd
9
Superb
2025-06-12 • via Nuitee
M
Mohammad • young couple • bd
1
Bad
Pros:

Nothing

Cons:

A Very Disappointing Experience

Staying at this hotel was a truly disappointing experience. The room we were given was poorly lit, and both the bed and the blanket had a strong unpleasant odor, making it extremely uncomfortable to stay.

Pricing Deception
On Booking.com, the room price was shown as approximately ৳2800, but during check-in, we were charged ৳3000. They promised to refund the extra ৳200, but we never received it. During checkout, there was no one at the reception. When we called the manager, he simply asked us to leave the key at the desk. When we asked about the refund, he claimed to have given it to a staff member, but it was never handed over to us.

Untrained Management and Poor Service
The most frustrating part was being kept waiting at the reception for a long time without any resolution. In the end, we had to leave without getting the refund.

Inconvenient Location
The hotel is poorly located, right next to a highway. Due to constant truck noise throughout the night, it was impossible to sleep peacefully.

Summary
I would not recommend this hotel to anyone. The lack of service quality, professionalism, and transparency made it a thoroughly disappointing stay.

2025-05-25 • via Nuitee
H
Hosaain • young couple • bd
1
Bad
Pros:

The price was 16$ with tax and stuff it was something like around 2300 bdt or what I saw in the website but they charged me 3200 bdt. Not recommend

2025-05-22 • via Nuitee