Elysian House-Kensington Serviced Apts

Hotels
Independent
7.2 (17 reviews)
45 Cromwell Rd, London, England, SW7 2ED , London , GB

Facilities

Health or beauty spa nearby
Luggage storage
Concierge service
Wheelchair accessible
Casino nearby
Health or beauty spa nearby
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Great view
Well-decorated apartment
Cons:
Cleanliness issues
Non-compliant amenities

Categories

Cleanliness
5.26
Concerns about cleanliness noted in reviews.
Service
7.73
Standard quality for this hotel tier.
Location
8.27
Lovely area mentioned in the reviews.
Room Quality
7.72
Well-decorated and clean as per one review.
Amenities
6.75
Some amenities were non-compliant as mentioned.
Value for Money
7.21
Standard quality for this hotel tier.
Food and Beverage
7.76
Standard quality for this hotel tier.
Overall Experience
6.93
Mixed feelings but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:08

Property Description

Welcome to Elysian House - Kensington Serviced Apartments, your ideal retreat in the heart of London!

Spacious Comfort
Relax in one of our 11 thoughtfully designed guestrooms, complete with kitchens featuring refrigerators, ovens, and microwaves. Experience the convenience of home while exploring the vibrant city around you.

Prime Location
Situated just steps from the Natural History Museum, and a short stroll from Kensington High Street, you'll enjoy easy access to some of London’s premier attractions, including the Royal Albert Hall and Hyde Park.

Modern Amenities
Stay connected with complimentary wireless internet, and make use of our dry cleaning and luggage storage services to make your stay effortless and enjoyable.

Don't miss out on the chance to experience London from the comfort of Elysian House. Book your stay today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 17 reviews
Cleanliness: 5.26
Service: 7.73
Location: 8.27
Room Quality: 7.72
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 6.93
A
Abdulla family_with_children ae
7
The entry must be approved
Pros:

Location

Cons:

Entrance

2026-07-10 via Nuitee
S
Sani Maimakawa solo_traveller ng
1
Pros:

Location

Cons:

Entire facility

2026-06-29 via Nuitee
J
Jun couple cn
6
Pros:

交通非常便利

Cons:

设施比较陈旧

2026-06-28 via Nuitee
C
Costa V. family_with_children ro
8
London vacation with the kids
Pros:

Spacious flat in a very good location. We were across the street form the main attractions and access was really easy. This was very important to us, since we were travelling with two kids, one of which still needs to use a pushchair.

Cons:

The weather was very hot during our stay and the air-conditioning is extra, since they use mobile units. In this day and age, air-conditioning is a necessity, not something to be treated as an extra luxury. Also the cleanliness of the flat could be improved.

2026-06-24 via Nuitee
E
Elston extended_group us
9
The staff was very accommodating and our stay was great!!
Pros:

The rooms were clean, the beds were very comfortable, location was excellent!!

Cons:

the room with a pull out bed wasn’t practical because it blocked the door

2026-06-17 via Nuitee
M
Madison extended_group us
10
Very responsive host. The property is nice stay in a great location.
Pros:

Excellent location and cozy.

2026-06-09 via Nuitee
M
Magda family_with_children pl
10
2026-06-08 via Nuitee
M
Meir family_with_children il
9
2026-06-03 via Nuitee
A
Ali Can family_with_children tr
3
A great location and responsive staff, but let down by an old, poorly maintained building and no pro
Pros:

Location was great.
The size of the place was good.
The kitchen was good, with enough storage and cabinets.
Whenever I reached out, I got a very quick response — this was great.
Every request was met (but everything comes at a price).
The staff were very attentive — though you only ever see one person, who handles housekeeping. There is no reception.

Cons:

When you walk in, the building feels very old.
The stairs creak.
Some of the wallpaper is peeling and worn, but no renovation is being done.
The stairs aren't being renovated either.
Housekeeping towels and supplies are kept in sacks in the hallways — seems there's no closet for them. This gives a quite dirty impression.
This was the first time I've seen a hotel listing on Booking with no air conditioning. I didn't think to check for it, and since we hit very hot weather, it was a pretty bad experience.
A portable AC was available for an extra fee. We took it, but it definitely doesn't cool — it just blows air. The machines were very dirty and clearly never serviced.

2026-06-03 via Nuitee
S
Saif solo_traveller iq
6
2026-05-30 via Nuitee
A
Ahmed couple ae
8
2026-05-26 via Nuitee
J
jorge extended_group gt
10
2026-05-24 via Nuitee
N
Norma Cristina family_with_children it
8
Pros:

Ottima posizione
Quartiere tranquillo
Appartamento accogliente ( anche se necessita di un po’ di manutenzione )

2026-05-23 via Nuitee
A
Angélique family_with_children fr
8
Très beau logement et très bien placé
Pros:

Le logement est idéalement placé (en face du musée d’histoire naturelle de Londres) et très bien décoré.
Il y a de l’espace et c’est très facile d’y accéder.
Hôtel très arrangeant pour une arrivée plus tôt que prévue.

Cons:

A noter que l’emplacement est bruyant (sur une rue très passante) pour 2 chambres sur 3 alors il ne faut pas craindre le bruit de la circulation.
La propreté du logement était assez moyenne.

2026-05-23 via Nuitee
H
Hamza extended_group pk
8
2026-05-17 via Nuitee
M
Mohammed extended_group sa
10
I enjoy my time
Pros:

It’s very nice and neat

Cons:

Very close for every thing

2026-05-16 via Nuitee
A
Afzal family_with_children gb
9
2026-05-05 via Nuitee
G
Georgi family_with_children bg
9
2026-05-05 via Nuitee
J
Johan family_with_children ae
8
Cons:

The apartment was beautifully decorated but would need a little renovation. Location was great!

2026-04-27 via Nuitee
B
Bortolotti extended_group it
10
2026-04-27 via Nuitee