The Residency rooms Liverpool

Hotels
5.3 (313 reviews)
83 King Street , Wallasey , gb

Facilities

Offsite parking discounted rates available
Parking
Soundproof rooms
Non-smoking throughout
Shuttle service (additional charge)
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Good location
Somewhat easy access
Cons:
Poor cleanliness
Room quality issues
Service inconsistencies

Categories

Cleanliness
3.06
Consistent complaints about cleanliness, likened to a 'crack den' and described with dust and unclean kitchen items.
Service
6.53
Issues with communication regarding room availability, but standard overall service is implied.
Location
7.07
Good location noted in reviews, particularly for easy access.
Room Quality
4.02
Mixed experiences; some reviews indicate rooms are too small and poorly equipped.
Amenities
5.05
Basic amenities available, but many lacking quality or function.
Value for Money
6.01
Value perceived as adequate for the price, with some guests likely to return.
Food and Beverage
5.36
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
5.33
Overall dissatisfaction but some guests had neutral to positive stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:34

Property Description

Prime Location
Experience Liverpool's top attractions just a stone's throw away.

Modern Amenities
Enjoy soundproof rooms, free WiFi, and streaming services.

Convenience and Comfort
With a kitchen, dining area, and complimentary parking, your stay is made easy.

Ready to explore Liverpool? Book your stay at The Residency rooms Liverpool today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.3
Based on 313 reviews
Cleanliness: 3.06
Service: 6.53
Location: 7.07
Room Quality: 4.02
Amenities: 5.05
Value for Money: 6.01
Food and Beverage: 5.36
Overall Experience: 5.33
M
Michael solo_traveller gb
1
Cons:

Alcoholic outside the front door, didn't know which key to get,no parking space for the scooter,alley way and backyard covered in glass and broken fridges

2026-05-29 via Nuitee
F
Funmilayo solo_traveller gb
1
Unclean and not as shown in pictures
Pros:

Nothing!
The place wasn't as clean and it does not look like what was shown online. Unfortunately I couldn't take pictures cause I had to leave the accommodation asap to book somewhere else to stay as I was not pleased at alll.

Cons:

The place wasn't as clean and it does not look like what was shown online. Unfortunately I couldn't take pictures cause I had to leave the accommodation asap to book somewhere else to stay as I was not pleased at alll.

2026-05-28 via Nuitee
C
Chinenye solo_traveller gb
7
2026-05-26 via Nuitee
R
Radcliffe solo_traveller gb
9
2026-05-22 via Nuitee
S
Summer couple gb
10
Peaceful
Pros:

Was quiet had a lovely sleep

2026-05-12 via Nuitee
L
Lisa extended_group gb
3
Very disappointing property
Pros:

The property location was in a fairly nice town.

Cons:

The property was not as described in the advert on Booking.com. The photo’s used in the ad are misleading. The studio spaces I booked were not available on arrival - in fact one of the studios was being rented long term to a tenant. The pre-stay information I received was totally incorrect and the key codes provided didn’t work.

2026-05-03 via Nuitee
D
Douglas solo_traveller gb
6
2026-05-02 via Nuitee
V
Valy solo_traveller gb
1
Pros:

I didn't stay there, and I'm trying to contact you and no success. I had to book a hotel to stay in that night.

Cons:

I wasn't expecting a room that wasn't what was advertised online; there was a musty smell inside, the area was completely strange with a boring view. Disappointed.

2026-04-30 via Nuitee
J
jasminedale solo_traveller gb
3
Pros:

Area

Cons:

The room was tiny and I had problems gaining entry

2026-04-28 via Nuitee
R
Rachel extended_group gb
1
Very unclean
Pros:

The Residency rooms look nothing like the photos. The property is grubby smells of stale smoke and the beds are not a double, they’re a 3/4 at best. The kitchen area doesn’t look like it’s cleaned per stay, in the fridge there was out of date products as far as the 22nd March and we stayed on the 10th April. We planned to cook there, however the oven was grimey and didn’t look like it’s been cleaned in years. I appreciate the apartment is cheap but I would expect a level of cleanliness throughout. Soap and water costs nothing! And a good lick of paint would be a good start !

Cons:

Everything it was unsettling

2026-04-14 via Nuitee
K
Krysti couple gb
3
Pros:

The location is good

Cons:

The bed was terribly uncomfortable, the outside area was absolutely filthy. Rubbish everywhere. An open packet of fish that stank? Yeah it wasn't pleasant at all.

We ended up staying 1 night and went back home on the Saturday evening with friends

2026-04-13 via Nuitee
T
Thomas family_with_children gb
1
Not as the photos!
Pros:

Location

Cons:

Dirty and expensive

2026-04-12 via Nuitee
A
Anita couple gb
1
Shocking alterative room we were expected to stay in !
Pros:

Nothing to like at the alternative room we were given

Cons:

Smelled like a rancid underground graveyard. Shocking plaace to expect humans to stay in. We left straight away

2026-04-12 via Nuitee
Y
Yuliya couple gb
5
2026-04-11 via Nuitee
S
Susanne couple de
3
Cons:

Deluxe Doppelzimmer entspricht überhaupt nicht dem angetroffen kleinen renovierungsbedürftigen Zimmer mit Klappbett in 1,40 Breite. Wände sind sehr hellhörig und wenn andere Gäste durch den Gang laufen, wackelt sogar noch dein Bett. Ich musste erst mal eine Tüte voll Müll vom Vorgänger aus dem Zimmer tragen um meine Kleider im Schrank deponieren zu können! Billige Absteige ist wohl eher der Begriff für die Unterkunft, wobei der Preis absolut nicht billig war 🤷🏻‍♀️

2026-04-06 via Nuitee
R
Ronnie couple gb
1
No comment not happy
Pros:

Not happy when walked in the property wasn’t as per pictures

Cons:

The refusal in some refund as we had to go find another hotel

2026-03-29 via Nuitee
E
Elias couple gb
10
2026-03-27 via Nuitee
E
Elias couple gb
10
2026-03-27 via Nuitee
E
Elias couple gb
10
2026-03-25 via Nuitee
P
Phillip couple gb
8
2026-03-09 via Nuitee