Aqueen Prestige Hotel Jalan Besar

Hotels
8.1 (409 reviews)
29 Tyrwhitt Road , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Exercise/lap pool
Japanese garden
See all facilities

Review Highlights

Pros:
Clean and convenient
Friendly and helpful staff
Cons:
Too short beds
Noise issues between rooms

Categories

Cleanliness
8.18
Some reviews mentioned cleanliness positively, but noted issues like a mouldy shower curtain.
Service
8.65
Staff was described as friendly and helpful, but there were complaints about the lack of greetings.
Location
8.69
Location was praised as very good and convenient, close to the city.
Room Quality
7.64
Multiple reviews indicated problems with room size and bed length.
Amenities
7.67
Amenities had mixed reviews with some issues like noise insulation and lack of reading lights.
Value for Money
7.63
Complaints about not matching value to room size and quality.
Food and Beverage
8.18
Food and beverage quality not specifically mentioned, standard quality for this hotel tier.
Overall Experience
8.15
General sentiment indicates an average experience, with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:30

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi and modern amenities.

Delicious Dining Options
Savor a buffet or Asian breakfast at our on-site restaurant and enjoy a variety of culinary delights during your stay.

Convenient Location
Situated near popular attractions like Mustafa Centre and Bugis Street, our hotel provides easy access to the best of Singapore.

To book your stay at Aqueen Prestige Hotel Jalan Besar, visit our website or call our 24-hour front desk.

Important information:

At Aqueen Hotels & Resorts, we are dedicated to preserving our planet. We kindly invite you to support our sustainability efforts during your stay. By being mindful of waste and opting for eco-friendly choices, you can contribute to our positive impact on the environment.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 409 reviews
Cleanliness: 8.18
Service: 8.65
Location: 8.69
Room Quality: 7.64
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
T
Tiffany solo_traveller au
10
2026-06-06 via Nuitee
A
Aye couple gb
8
Overall amazing
Pros:

We really enjoyed our stay at this hotel. The room was a little small, but that is quite normal for Singapore, so it was not a problem for us.

The location was very convenient and not far from the places we wanted to visit. The bus stop was only about 500 metres away, making it easy and inexpensive to travel around the city by public transport.

My girlfriend and I stayed here for four nights, and we had a wonderful experience. The hotel was clean, comfortable, and provided everything we needed for our stay. Overall, we were very happy with our choice and would consider staying here again when visiting Singapore.

Cons:

The main downside of our stay was the strong smell in the hallway, which was noticeable throughout our visit. We also found the hotel to be quite noisy at night. The rooms did not appear to be very well soundproofed, and we could clearly hear people talking and walking past our room in the corridor. This occasionally disturbed our sleep and made it difficult to fully relax.

2026-06-03 via Nuitee
C
Chiu Ming solo_traveller sg
1
Sucks
Pros:

Staff is so rude

Cons:

Staff super rude

2026-06-02 via Nuitee
N
Najmeh family_with_children nl
8
2026-05-30 via Nuitee
C
Chiu Ming solo_traveller sg
1
2026-05-26 via Nuitee
C
Chiu Ming solo_traveller sg
1
2026-05-26 via Nuitee
W
wei shyong solo_traveller sg
9
2026-05-25 via Nuitee
H
Hanussha couple my
8
2026-05-25 via Nuitee
L
Lim solo_traveller sg
9
This is the right hotel to stay with peace of mind. Very clean, good size, and comfortable.
Pros:

Very comfortable and convenient

Cons:

The layout and the size of the room.

2026-05-24 via Nuitee
C
Chiu Ming solo_traveller sg
1
2026-05-23 via Nuitee
C
Chiu Ming solo_traveller sg
1
Pros:

The counter staff 5,✓23 can shout at customer....just idiot stuff

Cons:

Bloody hell service

2026-05-23 via Nuitee
F
Fong couple sg
9
2026-05-20 via Nuitee
M
Mathieu couple be
9
2026-05-19 via Nuitee
Y
Yeow Min couple sg
8
2026-05-19 via Nuitee
S
seah kok solo_traveller sg
10
2026-05-18 via Nuitee
米元 solo_traveller jp
8
2026-05-17 via Nuitee
H
hassan couple de
9
Pros:

War sehr gut

2026-05-15 via Nuitee
S
seah kok solo_traveller sg
9
2026-05-14 via Nuitee
C
Chetan family_with_children ca
10
Amazing experience
Pros:

Cleanliness , location and price

Cons:

Wifi

2026-05-10 via Nuitee
W
wei shyong couple sg
9
2026-05-05 via Nuitee