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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Soundproof rooms
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Non-smoking throughout
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Private check-in/check-out
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Delivered food - securely covered
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Happy hour
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Shopping on site
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Wine release events
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Reception hall
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Beach club nearby (surcharge)
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Beach toys
Review Highlights
Categories
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Property Description
Convenient Location
Pinnacle Suites Hotel is strategically located near top attractions, making it the perfect base for your vacation.
Comfortable Accommodation
Our rooms are thoughtfully equipped with modern amenities, providing you with a comfortable stay.
Delicious Dining Options
Start your day right with a tasty buffet or continental breakfast at Pinnacle Suites Hotel.
Plan your stay with us and experience the best of Cowes.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Amazing staff members and the rooms were furnished beautifully
The rooms needed to be hoovered
Perfect location, nice modern decor, great and super friendly staff! We will definitely visit again! Thank you!
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Location. Very clean
Top floor no lift , even after asking hardly any coffee creamery in the room
Nice room decor, great location, lovely views across the Solent, and friendly staff.
The lift wasn't working (am sure a short term issue), and the stairs needed a bit of a hoover. Daytime-only reception makes it feel low-staffed and hence questionable value for money.
Lovely hotel with a great location. Everyone’s extremely friendly and the rooms are good with all the facilities one would need. The WiFi’s particularly good, but genuinely, so is everything else
We were on the second floor, so climbing up and down with our luggage was slightly uncomfortable. I did see an elevator but that wasn’t working, so maybe it was just broken when we visited
The hotel was in a great location in the centre of Cowes, refurbished to a high standard, the room was equipped with everything needed, spare toothbrush, nail file, loofah, sewing kit etc. Met the owners who were really friendly. 2 bars, the one upstairs only opening at night, but was beautiful and a touch quirky. Didn't actually have a drink there, but will definitely spend the evening there next time.
Possibly a better selection of tea for the room, green, or chamomile? And more of it? Instant coffee would have been fine, but from what I remember there was only enough for one coffee each?
Best option in the region for a business trip for GKN/additional purposes with good rooms. The bathroom, bed, room layout, provisions and cleanliness; all the basics are present and comfortable to use. Nice staff.
The hotel has a random layout and doesn’t seem convincing on entry and reception. The hallways are subpar.
Very comfortable room with lovely view
Great location, very modern and smart.
The water in the shower was a little cold.
Perfect location right next to the harbour
Great hotel. Interesting and everyone is so helpful. Loved it here
It was very modern with nice finishing. The owners are wonderful and really care about their guests and our experience. I spend a lot of time in Cowes sailing and regatta racing, this will be my go to place going forward.
It didn’t matter to me personally, but the location is fantastic which also means it can be noisy at night with the bars so close by. Again, the owners took this into consideration and leave ear plugs and have blackout curtains and double pain windows which is very helpful. Other similar properties in town won’t have these amenities.
Superb location, excellent refurbishment and very comfortable
The check in experience could have been more explicit
Room and location were lovely, staff helpful and accommodating. Dressing gowns, coffee maker etc a welcome addition and the little light by the loo was a good idea.
Check in was overcomplicated at the end of a lonv journey, too many automated messages, not clear on site that check in is expected by a certain time, also breakfast is listed as available when it isn't - not a big deal as there are plenty of places nearby but incorrect!
Location is perfect. Room was comfortable, spacious and clean. Coffee machine as opposed to kettle but that’s a personal choice, I prefer a kettle.
Lift wasn’t working and no breakfasts available, none of which explained in advance
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