IntercityHotel Bawshar Muscat

Hotels
•
IntercityHotels
8.7 (1793 reviews)
Near Mall of Oman, Express Highway | Bawshar , Muscat , om

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Consistently clean rooms
Excellent location near Mall of Oman
New/modern hotel and pleasant views (pool)
Good breakfast mentioned by guests
Welcoming reception and polite personnel
Cons:
Small parking spaces
Rooms not fully soundproof
Air conditioning sometimes not sufficiently cold
Some facilities broken or noisy
Occasional unpleasant smell on bedding
Bathroom drainage/leakage due to insufficient barrier

Categories

Cleanliness
9.2
Repeated praise for cleanliness in many reviews (e.g., 'الغرف نظيفة', 'very clean', 'النظافة ممتازة'), indicating a strong positive sentiment toward housekeeping and room cleanliness.
Service
9.9
Numerous comments highlight exceptional, professional and friendly staff (reception praised multiple times, 'welcoming', 'very kind and polite'), justifying a top-tier service score.
Location
9.5
Location repeatedly cited as a major positive (close to Mall of Oman / 'قريب من مول عمان'), making location a clear strength for guests.
Room Quality
7.5
Mixed feedback: some guests praise elegant and nice rooms, but there are several issues reported (unpleasant smell on bedding, poor soundproofing, AC not cold repeatedly, bathroom drainage/leakage), lowering the room quality score.
Amenities
7.8
Pool and basic facilities are appreciated, but complaints include small parking, some facilities broken/noisy, and lack of a smart TV for some rooms — overall amenities are acceptable but with notable negatives.
Value for Money
8.7
Not explicitly discussed in reviews; assigned the target overall rating as a neutral baseline ('Standard quality for this hotel tier').
Food and Beverage
8.5
Breakfast described positively in at least one review ('good and delicious'); otherwise little mention of F&B, supporting a slightly above-average score.
Overall Experience
8.5
Overall sentiment is positive with many guests recommending or repeating stays and praising staff, cleanliness, and location, tempered by the room/amenity issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 23:32

Property Description

Convenient Location and Modern Amenities
IntercityHotel Bawshar Muscat offers a perfect blend of convenience and comfort, with an outdoor swimming pool, fitness centre, and a restaurant on-site.

Comfortable Rooms with Essential Facilities
The air-conditioned rooms are equipped with all essential amenities like a flat-screen TV, safety deposit box, and a private bathroom with a shower.

Multilingual Staff and Delicious Breakfast
Guests can enjoy a buffet breakfast every morning at the property and benefit from the 24/7 multilingual staff assistance available at the reception.

For a seamless stay in Muscat, book your accommodation at IntercityHotel Bawshar Muscat today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1793 reviews
Cleanliness: 9.2
Service: 9.9
Location: 9.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 8.5
Overall Experience: 8.5
K
Khalfan • solo_traveller • om
6
Pros:

النظافة
الموظفين

Cons:

جهاز التلفاز لا يعمل
التلفاز لايمكن انته توصله في الكمبيوتر
المواقف

2026-08-15 • via Nuitee
K
Khoula • solo_traveller • om
10
2026-08-14 • via Nuitee
B
Badar • couple • om
10
ممتاز
Pros:

الموظفين

Cons:

لا شي

2026-08-13 • via Nuitee
A
Ahmed • solo_traveller • om
9
2026-08-13 • via Nuitee
Y
yasir • couple • om
10
2026-08-13 • via Nuitee
مصطفى • couple • om
5
2026-08-13 • via Nuitee
S
Salim • couple • om
6
Pros:

Staff are friendly and welcoming

Cons:

I was not comfortable in the bed and I think there is bed bugs because i kept scratching my body while I’m in bed

2026-08-13 • via Nuitee
K
khalid • family_with_children • ae
10
مكان جميل ونظيف
Pros:

نظيف ومرتب

Cons:

الغرف صغيره

2026-08-13 • via Nuitee
A
Ahmed • solo_traveller • om
9
2026-08-13 • via Nuitee
J
Julia • solo_traveller • it
10
2026-08-13 • via Nuitee
A
Ahmed • solo_traveller • om
10
2026-08-13 • via Nuitee
M
Mahmood • solo_traveller • om
10
2026-08-13 • via Nuitee
Y
yasir • couple • om
10
2026-08-13 • via Nuitee
R
Rashid • couple • om
8
2026-08-12 • via Nuitee
H
Halima • solo_traveller • om
7
Each time i intered the room there is no slippers , no tooth brush.. i need to call each time asking for those things wh
Pros:

Location

Cons:

Poor room-service action to requests

2026-08-12 • via Nuitee
S
Sultan • couple • om
10
2026-08-12 • via Nuitee
S
Sultan • couple • om
10
2026-08-12 • via Nuitee
A
alharthi • couple • om
8
2026-08-12 • via Nuitee
M
Mahmood Issa • couple • om
10
يستحق التكرار
Pros:

الموقع والخدمات جدا ممتازة

Cons:

لايوجد شاحن سيارات كهربائية

2026-08-12 • via Nuitee
S
Sultan • couple • om
10
2026-08-12 • via Nuitee