Hotel Emerald

Hotels
8.9 (442 reviews)
Bišće Polje BB, Mostar , Mostar , ba

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good value
Cons:
Limited breakfast
Noise issues
Location concerns

Categories

Cleanliness
8.48
Several reviews noted cleanliness positively, but some indicated issues, thus rating is slightly lower.
Service
9.45
Multiple reviews highlight friendly and helpful staff, positively impacting service perception.
Location
8.69
Guests noted the location is near a gas station and somewhat far from the city center, affecting accessibility.
Room Quality
8.94
While some rooms received mixed reviews, overall positive comments about cleanliness and comfort noted.
Amenities
8.97
General amenities such as parking and WiFi were appreciated, but some guests felt more could be provided.
Value for Money
9.33
Given the pricing in an industrial area, many guests felt the rates were reasonable for the quality received.
Food and Beverage
7.98
Food reviews were mostly negative with mentions of limited and unsatisfactory breakfast options.
Overall Experience
9.35
General sentiment reflects a pleasant stay despite some noted issues, aligning with positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:51

Property Description

Luxurious Accommodation
Hotel Emerald, nestled in Mostar, offers a luxurious stay with air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and safety deposit box. The comfortable beds adorned with quality linen ensure a restful night's sleep.

Gourmet Dining
Indulge in a culinary journey at our on-site restaurant, serving a delectable daily breakfast with buffet, à la carte, and halal options. Guests can also enjoy the convenience of room service for a private dining experience.

Convenient Location
Conveniently located within proximity to popular attractions like Old Bridge Mostar and Kravica Waterfall, Hotel Emerald provides easy access to explore the charm of Mostar. With free WiFi and parking, your stay is bound to be stress-free and enjoyable.

Experience luxury, gourmet dining, and convenience at Hotel Emerald. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 442 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.69
Room Quality: 8.94
Amenities: 8.97
Value for Money: 9.33
Food and Beverage: 7.98
Overall Experience: 9.35
I
ilyas • family_with_children • be
8
Top
Pros:

Services et emplacement

Cons:

Odeur égouts léger

2026-05-17 • via Nuitee
K
Konuk • solo_traveller • ba
10
Pros:

Everything was excellent. Rooms are very clean and cozy. Staff are friendly. Especially the breakfast was great, and all foods are helal. We excatly suggest.

2026-05-17 • via Nuitee
C
Claude Burnard • solo_traveller • gb
10
2026-05-16 • via Nuitee
J
Jean-Charles • extended_group • fr
9
Pros:

Bel hôtel

2026-05-16 • via Nuitee
L
Lejla • solo_traveller • ba
10
2026-05-15 • via Nuitee
Ádám • family_with_children • hu
10
Tökéletes volt minden
Pros:

reggeli bőséges, késői kicsekkolás (11:00) felár nélkül, szoba modern, tágas.

2026-05-15 • via Nuitee
A
Andrei • couple • ru
10
2026-05-13 • via Nuitee
A
AK • solo_traveller • tr
10
Pros:

Oda çok temiz ve düzenliydi Şehre biraz uzak olması dışında herhangi bir sıkıntı yok Gönül rahatlığıyla kadına bilir Otel çalışanlarına çok yardımcılardı

2026-05-05 • via Nuitee
M
Mohamed Osama • couple • nl
7
2026-05-04 • via Nuitee
E
Edina • solo_traveller • hu
10
2026-05-04 • via Nuitee
C
Celjo • solo_traveller • ba
10
Pros:

Hotel cist,osoblje jako ljubazno,hrana super.
Sigurno biramo ovaj hotel i sledeci put.

2026-05-03 • via Nuitee
M
Mehmet Akif • extended_group • tr
10
Pros:

Çok temiz ve düzenliydi. Her şey vardı. Konforluydu. Çalışanlar çok sıcakkanlı.

2026-05-02 • via Nuitee
N
Novak • family_with_children • ba
10
2026-04-30 • via Nuitee
Z
Zoran • solo_traveller • rs
9
Pros:

Good bed 🛏️, quiet 🤫, good breakfast 🥞.

Cons:

Towels are like sandpaper.

2026-04-27 • via Nuitee
E
Eliane • couple • ba
9
Wir waren zufrieden
Pros:

Das Frühstück war gut.

Cons:

Etwas lärmig wegen den Hunden

2026-04-22 • via Nuitee
L
Lamyaa • family_with_children • it
10
2026-04-16 • via Nuitee
D
David • solo_traveller • es
10
Pros:

Todo fue perfecto. El hotel es muy limpio, cómodo y bien organizado. El personal es extremadamente amable y siempre dispuesto a ayudar. La ubicación es excelente y la experiencia en general superó todas nuestras expectativas. Sin duda volveríamos y lo recomendamos a todos.

Cons:

Lamento no haber podido quedarme más tiempo.

2026-04-12 • via Nuitee
N
Nico4321 • family_with_children • ch
1
2026-03-27 • via Nuitee
B
Beyza Nur • couple • tr
10
Pros:

Otel odasına girdiğim an beyaz sabun ve temizlik kokusuyla karşılandık. Her şey çok güzeldi. Çalışanlar çok kibardı. Ücretsiz otopark ve WiFi hizmetinden faydalandık. Herkese tavsiye edeceğim :)

2026-01-19 • via Nuitee
I
Istvan • couple • hu
8
After a 9 hour drive we had a very pleasant rest here. Thank you
Pros:

Professional staff, abundant delicious breakfast, pleasant room, cleanliness. These are the first things that come to mind about the accommodation. They welcomed me hours before the scheduled check-in time and did not charge me extra for it. The staff is very helpful. They are worthy of the **** star. Thank you.

Cons:

After checking in, there was a very strong chemical smell in the room, but after a thorough ventilation it was fine. The wifi signal only reached the door of the room. after that, it was no longer possible to use it after one step. But these are not major problems. Rather, they are just small things.

2026-01-19 • via Nuitee