Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Pleasant food
Cons:
Poor cleanliness
Unhelpful service
Limited amenities

Categories

Cleanliness
5.69
Cleanliness was a concern due to yellowed bed sheets, the absence of hand soap, and reports of a cockroach.
Service
7.16
The service had issues with slow response and unhelpfulness, including reports of staff being rude and dismissive.
Location
9.2
The location is highly praised for its convenience and proximity to shopping and restaurants.
Room Quality
8.15
Room comfort was mentioned positively, but some issues like smell and noise were noted.
Amenities
8.18
Generally good, but limitations in available amenities like hand soap were reported.
Value for Money
8.14
Value perception was affected by cleanliness and service issues.
Food and Beverage
8.19
Food quality was appreciated, but variety in breakfast options was lacking.
Overall Experience
7.66
The overall experience was marked by significant issues in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:46

Property Description

Luxurious Accommodation

Cargo88 Hotel, located in Lusaka, offers a luxurious stay just 5.1 km from Lusaka Golf Club. The hotel boasts a garden, free private parking, a terrace, and a restaurant. Each room features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even include a balcony for a stunning view.

Convenient Amenities

Guests at Cargo88 Hotel can enjoy free WiFi throughout the property, a 24-hour front desk, and an ATM for convenience. The on-site bar is perfect for unwinding after a long day of exploring the city. Additionally, the hotel provides bed linen and towels in each room for a comfortable stay.

Nearby Attractions

Explore Lusaka with ease as the hotel is close to Lusaka National Museum and Lusaka South Country Club. The Kenneth Kaunda International Airport is just 15 km away, making travel hassle-free. Experience the best of Lusaka at Cargo88 Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 371 reviews
Cleanliness: 5.69
Service: 7.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 7.66
V
Victor Sakatu • solo_traveller • zm
8
2026-05-20 • via Nuitee
C
creusa • family_with_children • ao
8
2026-05-19 • via Nuitee
D
Deborah • couple • zm
8
Cons:

The food

2026-05-16 • via Nuitee
P
Patrick • solo_traveller • zm
1
Poorly managed hotel with shockingly low cleanliness standards, unhygienic rooms.
Pros:

The location

Cons:

This was honestly one of the most disappointing hotel experiences I’ve had. From the moment we checked in, it was clear that basic cleanliness and housekeeping standards were being ignored.
The first red flag was finding what appeared to be a previous guest’s check-in letter left under the bedsheets. That alone proves the bedding had not been properly changed or inspected before giving the room to new guests. If the room had actually been cleaned thoroughly, there is no way staff would have missed something like that.
It only got worse from there. We then discovered visible blood stains on the pillows and pillowcases. When we raised the issue with management, instead of taking responsibility or apologizing professionally, they tried to dismiss it by suggesting it “might be mosquitoes.” That explanation made absolutely no sense. Mosquitoes do not create stains across multiple pillows, and regardless, why were stained pillowcases still being used in a guest room?
The handling of the complaint was just as bad as the cleanliness itself. There was no urgency, no accountability, and no genuine concern for hygiene or customer comfort. For a hotel, clean bedding is the bare minimum standard, and failing at something this basic is unacceptable.
I would not recommend this place to anyone who values cleanliness, professionalism, or basic hospitality standards. Very poor experience.

2026-05-16 • via Nuitee
G
George • solo_traveller • gr
9
Pros:

Nice design , spacious room with balcony. Excellent food and very supportive stuff.

2026-05-13 • via Nuitee
S
Sboniso Sibande • solo_traveller • za
10
2026-05-12 • via Nuitee
F
Frank • couple • cd
10
Vous y rendre mais en élevant l'esprit du wow
Pros:

Propre et le personnel accueillant

Cons:

Pas très confortable par rapport à la qualité prix.chambre non spacieuse.porte de douche corrosif.un break fast chargé a 25 $ mais non diversifié

2026-05-08 • via Nuitee
D
Damien • solo_traveller • sn
10
2026-05-03 • via Nuitee
L
Lyndon • couple • zm
8
Hard to beat the location
Pros:

Great location friendly staff.

Cons:

Bathroom is small

2026-05-03 • via Nuitee
K
Karabo • solo_traveller • zm
7
Enjoyable
Pros:

Great taste

Cons:

Locking my room for non payment when proof of payment was shared

2026-05-01 • via Nuitee
I
ireen • solo_traveller • zm
10
I had a great stay
Pros:

Staff and cleanliness

Cons:

Location

2026-04-25 • via Nuitee
D
Diana • couple • us
7
2026-04-24 • via Nuitee
B
Benjamin • solo_traveller • gb
6
Pros:

Rooms were generally well furnished and comfortable.

Cons:

Location is convenient, but extremely loud music frequently played nearby. Walls in rooms also don't block out noise from neighbouring rooms.
Value for money is quite poor

2026-04-22 • via Nuitee
T
TANDIWE • solo_traveller • zm
8
2026-04-21 • via Nuitee
S
Sepiso • solo_traveller • zm
6
Booking anomaly
Pros:

The room was very clean

Cons:

I was advised by the hotel to book directly with them so I had to cancel my booking on booking.com and book directly with the hotel. The following morning I was late for breakfast by 8 minutes and I was told the policy of the hotel would not allow that I can have breakfast. I insisted on this and I was told the chef for breakfast has knocked off, Then I offered to pay for it. Suddenly the chef was available and I paid an additional 60.8 USD for breakfast. I felt robbed, especially that the breakfast was saved with a lot of mushrooms and I had to pass it on to someone

2026-04-21 • via Nuitee
N
Natasha • couple • zm
10
2026-04-20 • via Nuitee
8
835c1d622308722add9ac7045085c0b2 • solo_traveller • zw
10
2026-04-18 • via Nuitee
B
b807f9c74b93739d3c16477227c49ed8 • solo_traveller • zw
10
2026-04-18 • via Nuitee
A
a73b9de0b117726da3abb5106e315c40 • solo_traveller • zw
1
They need to improve on their cleanliness
Pros:

The restaurant area

Cons:

There are cockroaches in the rooms

2026-04-12 • via Nuitee
S
Serge • family_with_children • cd
8
2026-04-11 • via Nuitee