Tower Residences by Blue Orchid

Hotels
8.5 (966 reviews)
13-17 Byward Street , London , gb

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious rooms
Cons:
Noise from trains
Cleanliness issues
Lack of value in breakfast

Categories

Cleanliness
7.89
Some reviews indicated cleanliness issues, such as dirty pans and carpets.
Service
9.36
Multiple reviews praised the staff for being helpful and friendly.
Location
9.4
Location was frequently highlighted as fantastic, close to major attractions.
Room Quality
8.35
Rooms were generally spacious, but some guests reported issues with noise from trains.
Amenities
8.88
Guests appreciated the amenities like washer and dryer but mentioned missing room service.
Value for Money
7.84
Concerns raised regarding the basic breakfast provided despite high reservation costs.
Food and Beverage
7.39
Breakfast was found lacking and not worth the extra cost.
Overall Experience
8.86
Despite minor issues, guests enjoyed their overall stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:25

Property Description

Luxurious Aparthotel in Central London

Fully Equipped Kitchen and Modern Amenities
Indulge in a comfortable stay with our fully equipped kitchen, safety deposit box, flat-screen TV, and free WiFi. Relax in style with our private bathroom, complete with a shower and hair dryer.

Family-Friendly with Convenient Features
Enjoy peace of mind with a baby safety gate for young ones. Benefit from our private entrance, 24-hour front desk, and luggage storage.

Prime Location with Top Attractions Nearby
Explore London effortlessly with the Tower of London, Sky Garden, and Tower Bridge just steps away. Unwind in style at Tower Residences by Blue Orchid, your ideal choice in the heart of the city.

Important information:

The breakfast is delivered as a breakfast box.
A selection of options, including fresh pastries, fruits, and juice, will be served to your room.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 966 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
S
Simon couple gb
10
Very nice hotel and staff very friendly and Aroona gave us a upgrade for our anniversary
Pros:

Close to London Bridge and Tower of London very nice room overlooking the river Thames

2026-06-06 via Nuitee
S
Steve solo_traveller gb
8
Overall very good
Pros:

Location excellent and Value for money

Cons:

Portable AC unit made it impossible to close the window - very noisy and little sleep from outside traffic

2026-06-05 via Nuitee
M
Musab couple gb
10
A lovely time, lovely staff and lovely environment
Pros:

Really nice and well kept, clean and very nice space to relax

Cons:

Property was perfect

2026-06-05 via Nuitee
A
Andre couple gb
10
2026-06-02 via Nuitee
B
Bijal solo_traveller us
9
Pros:

Friendly staff. How they made sure our stay was comfortable.

Cons:

A bit pricey...

2026-05-29 via Nuitee
M
Michelle couple de
8
2026-05-28 via Nuitee
M
Mario family_with_children hr
10
Savršeno ! 👌
Pros:

Doručak, Lokacija, Komfor

2026-05-27 via Nuitee
A
adam solo_traveller us
10
Pros:

The staff were friendly and accommodating. The location was great and close to public transportation and historical sites.

Cons:

Everything was good

2026-05-27 via Nuitee
S
Steven couple gb
9
Worked really well for our stay. Staff were really pleasant and helpful.
Pros:

Very pleasant place to stay.

Cons:

Nothing

2026-05-26 via Nuitee
A
Angelamaria extended_group it
10
Consigliatissimo
Pros:

Posizione strategica per visitare Londra.
Reception aperta 24 ore su 24. Particolarmente cortesi e premurose Roxana ed Aroona

Cons:

Tutto perfetto. Specifico che eravamo in un residence e non nell’edificio
Principale dell’hotel, quindi non era compresa la pulizia della camera, che era in realtà un appartamento costituito da due camere, di cui una con salottino, due bagni entrambi con doccia ed una cucina. Potevamo però usufruire dei servizi dell’hotel: spa, palestra, ristorante , colazione

2026-05-25 via Nuitee
G
Gary couple gb
10
Great staff amazing location definitely will return
Pros:

Location was perfect 👌🏻

Cons:

Clean and beautifully maintained

2026-05-23 via Nuitee
K
Kalina solo_traveller at
9
2026-05-21 via Nuitee
A
Aristea Koutroumani solo_traveller gr
8
Nice serviced appartment
Pros:

amazing staff always helpful

Cons:

opt for a room looking at the street at the back.colleagues looking at the street complained wbout the noise from the underground.

2026-05-20 via Nuitee
J
Jakub family_with_children pl
6
Miło, ale cena nie współmierna do jakości. Wąskie korytarze o winda.
Pros:

Czystość.

Cons:

Dopłata 200 funtów względem kosztu rezerwacji w booking.

2026-05-19 via Nuitee
A
Amy family_with_children us
7
Lovely property and staff, but advertised views of The Tower aren't accessible.
Pros:

Great location near Tower of London, great wheelchair accessibility including step-free shower, attentive staff who weren't the least bit surprised or bothered by a guest in a wheelchair, close to groceries, Tube, and bus. A kitchenette is essential for us due to food allergies; this one is small and slightly under stocked, but staff happily provided additional pans, knives, and cutting boards as needed.

Cons:

The room we stayed in had a barrier that covered the lower half of the windows, likely as a safety precaution, but it completely blocked me from seeing the view (that we paid for) if I was in my wheelchair. The property should consider this when describing accessible rooms as having a view.

2026-05-18 via Nuitee
G
GEORGINA couple gb
10
Excellent
Pros:

Location, cleanliness, comfort

Cons:

Can’t comment as it was so good.

2026-05-17 via Nuitee
W
William couple my
9
Pros:

breakfast was nice and location strategic. The staff M/s Aroona and Roxana very
helpful and give us better service.

Cons:

So far, meet our expectationt.

2026-05-17 via Nuitee
D
dario alberto couple ar
8
Correcta
Pros:

Es amplio, confortable, luminoso con amplios ventanales y vistas, está bien ubicado, frente a la Torre de Londres y a pasos de la estación de metro.

Cons:

Son detalles, poca iluminación en las habitaciones y pasillos del hotel, calefacción con unos calentadores eléctricos, algo hermética la habitación para ventilar, escalones en la habitación que hacen que puedas tropezarte
Algo importante es que la habitación la limpian solo después de la tercer noche

2026-05-16 via Nuitee
G
gilles solo_traveller fr
7
Pros:

Very helpful and friendly personal!

2026-05-13 via Nuitee
Y
Yurii couple ua
9
2026-05-13 via Nuitee