Tower Residences by Blue Orchid

Hotels
8.5 (977 reviews)
13-17 Byward Street , London , gb

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Fantastic location
Friendly staff
Spacious rooms
Cons:
Noise from trains
Cleanliness issues
Lack of value in breakfast

Categories

Cleanliness
7.89
Some reviews indicated cleanliness issues, such as dirty pans and carpets.
Service
9.36
Multiple reviews praised the staff for being helpful and friendly.
Location
9.4
Location was frequently highlighted as fantastic, close to major attractions.
Room Quality
8.35
Rooms were generally spacious, but some guests reported issues with noise from trains.
Amenities
8.88
Guests appreciated the amenities like washer and dryer but mentioned missing room service.
Value for Money
7.84
Concerns raised regarding the basic breakfast provided despite high reservation costs.
Food and Beverage
7.39
Breakfast was found lacking and not worth the extra cost.
Overall Experience
8.86
Despite minor issues, guests enjoyed their overall stay and would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:25

Property Description

Luxurious Aparthotel in Central London

Fully Equipped Kitchen and Modern Amenities
Indulge in a comfortable stay with our fully equipped kitchen, safety deposit box, flat-screen TV, and free WiFi. Relax in style with our private bathroom, complete with a shower and hair dryer.

Family-Friendly with Convenient Features
Enjoy peace of mind with a baby safety gate for young ones. Benefit from our private entrance, 24-hour front desk, and luggage storage.

Prime Location with Top Attractions Nearby
Explore London effortlessly with the Tower of London, Sky Garden, and Tower Bridge just steps away. Unwind in style at Tower Residences by Blue Orchid, your ideal choice in the heart of the city.

Important information:

The breakfast is delivered as a breakfast box.
A selection of options, including fresh pastries, fruits, and juice, will be served to your room.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.5
Based on 977 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.86
L
Laura • family_with_children • ro
10
Fantastic service and location
Pros:

The location of the hotel is great and it is walking distance from many famous places in London. It is very close to several tube stations and it is surrounded by many restaurants and pubs. The pier is just across the street and you can easily take a boat. The bus station is 2 minutes from the hotel and you can take the touristic bus. We had an amazing view over the Tower Bridge from both rooms of the apartment.
The rooms were comfortable, spacious, clean and well maintained. The apartment has everything needed to make you feel at home.
The front desk staff is extremely friendly, welcoming and always ready to help. They know what you need even before asking for help. You are the friendliest team we have ever met in a hotel. Thank you for everything!
A special thanks to Roxana, a person with a a big smile and a big heart. Multumim pentru tot, Roxana!
I highly recommend this hotel and will definitely come back.

Cons:

Everything was perfect.

2026-07-04 • via Nuitee
L
Lucy • extended_group • gb
8
Great stay, comfortable room, of
Pros:

We were upgraded from Tower Residences to Tower Suites due to a maintenance problem with our room. The new room was great and we were given a complementary breakfast for the inconvenience.

Cons:

We checked in late (around 9pm) as we had been out in London. The receptionist demanded passport/driving licence identification not just from me but from my friend, my daughter and her friend. It was an odd request and there had been no warning that this would be required when I booked the room so no one had this Id on them. Why would a hotel need passport identification of people who weren’t paying for the room and who come from England? The girls are 15 years old and only had bank cards to prove their ID. We were exhausted after a long day and the receptionist would not tell us why she needed everyone’s ID, just said it was hotel policy.

2026-06-29 • via Nuitee
O
Oleh • family_with_children • lv
9
2026-06-29 • via Nuitee
W
WPGGielen • couple • nl
8
2026-06-26 • via Nuitee
I
Ivanexe • family_with_children • sk
7
Pros:

Poloha ubytovania

Cons:

za skorsi check in chceli poplatok 20EUR za hodinu
ranajky formou boxu - jogurt, banan, dzus, croisant
vyhlad z izby 6 bol na stenu
hluk z okolia
klima bola iba v jednej izbe aj to iba prenosna

2026-06-22 • via Nuitee
A
Alessandro • extended_group • it
9
Ottimo appartamento in posizione strategica
Pros:

Bellissimo appartamento , ottimo per tre persone o 4 molto affiatate. Cucina compresa di tutto. Anche la posizione è strategica. Noi eravamo all’ultimo piano e si sentiva leggermente la metro passare, per noi non è stato un problema.

2026-06-21 • via Nuitee
G
Grete • family_with_children • ee
9
2026-06-20 • via Nuitee
J
Juliano • extended_group • br
9
Excelente estadia.
Pros:

Localização excelente, tamanho adequado para três adultos, cozinha bem montada, Arcona, Harry, Mattia e Roxana nos atenderam bem e suportaram nossa estadia.

Cons:

Ar condicionado portátil, local do chuveiro apertado.

2026-06-19 • via Nuitee
D
Dariusz • family_with_children • pl
9
Bardzo dobra lokalizacja i odpowiedni poziom obsługi.
Pros:

Personel jest niesamowicie pomocny i zaangażowany.

2026-06-13 • via Nuitee
M
Muhamad • solo_traveller • il
10
Pros:

Perfecto

Cons:

Breakfast extra payment

2026-06-11 • via Nuitee
M
Marco • solo_traveller • nl
7
saff is very friendly
Pros:

great space for your money

Cons:

the tube under the hotel wakes you up and due to vibration

2026-06-09 • via Nuitee
A
Anton • family_with_children • kz
7
Location is perfect, otherwise not the best option
Pros:

The location is perfect, right in front of the Tower of London and 5 walking distance from the Tower Hill tube station. Helpful staff, necessary equipment in kitchen and rooms

Cons:

Rooms require substantial refurbishment, especially carpets. Bad smell in the corridor and rooms. Bathrooms are unbelievably small. Shower cabins are small even for a kid. No bar/ vending machine

2026-06-08 • via Nuitee
J
Jacopo • family_with_children • it
10
2026-06-07 • via Nuitee
S
Simon • couple • gb
10
Very nice hotel and staff very friendly and Aroona gave us a upgrade for our anniversary
Pros:

Close to London Bridge and Tower of London very nice room overlooking the river Thames

2026-06-06 • via Nuitee
S
Steve • solo_traveller • gb
8
Overall very good
Pros:

Location excellent and Value for money

Cons:

Portable AC unit made it impossible to close the window - very noisy and little sleep from outside traffic

2026-06-05 • via Nuitee
M
Musab • couple • gb
10
A lovely time, lovely staff and lovely environment
Pros:

Really nice and well kept, clean and very nice space to relax

Cons:

Property was perfect

2026-06-05 • via Nuitee
A
Andre • couple • gb
10
2026-06-02 • via Nuitee
B
Bijal • solo_traveller • us
9
Pros:

Friendly staff. How they made sure our stay was comfortable.

Cons:

A bit pricey...

2026-05-29 • via Nuitee
M
Michelle • couple • de
8
2026-05-28 • via Nuitee
M
Mario • family_with_children • hr
10
Savršeno ! 👌
Pros:

Doručak, Lokacija, Komfor

2026-05-27 • via Nuitee