Fraser Residence River Promenade, Singapore

Hotels
•
Frasers Hospitality
9.2 (803 reviews)
5 Jiak Kim Street , Singapore , sg

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Outdoor furniture
Invoice provided
See all facilities

Review Highlights

Pros:
Stylish and modern accommodations
Excellent location and service
Cons:
Limited breakfast options
Small room sizes

Categories

Cleanliness
9.38
The rooms are clean with amenities such as fresh linens.
Service
9.85
Staff are warm, helpful, and provide excellent service throughout the stay.
Location
9.59
Stylish serviced apartments in a prime area walking distance to key attractions.
Room Quality
8.84
Rooms are modern but some guests mentioned they were small.
Amenities
9.37
Amenities include a pool, snacks, and drinks, although some guests felt breakfast could be improved.
Value for Money
8.83
Fair pricing for the amenities and location, but some slight concerns about breakfast quality.
Food and Beverage
7.88
Breakfast options were subpar and quality at happy hour was disappointing.
Overall Experience
9.85
Guests expressed high satisfaction, indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:45

Property Description

Luxurious 5-Star Accommodation
Located just 1.9 km from Sri Mariamman Temple, Fraser Residence River Promenade, Singapore offers a sustainable 5-star experience in the heart of Robertson Quay. Enjoy top-notch amenities including a restaurant, 24-hour front desk, and free WiFi.

Fully Equipped Units
Indulge in comfort with air-conditioned bedunits and a modern kitchenette complete with a fridge and stovetop. Each unit also features a convenient desk for work or leisure.

Relaxing Garden and Bar
Unwind in the tranquil garden or sip on your favorite drink at the on-site bar. Whether you're here for business or leisure, Fraser Residence River Promenade has something for everyone.

Book your stay now at Fraser Residence River Promenade for a truly unforgettable experience in Singapore.

Important information:

Please present the same credit card used to guarantee your booking when checking in/ making payment at the property.

Please note that hotel may contact the cardholder for verification purposes.

The name on the credit card used for the booking should correspond to the guest staying at the property.

A prepayment deposit of one night's room charge at least one day before the date of arrival is required to secure an early check-in.

Pending the deposit, early check-ins and late check-outs will be subject to the apartment's availability. Charges apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fraser Residence River Promenade, Singapore in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that dishwashing services are not included in our offering.

Housekeeping services are provided 3 times per week, excluding Sundays and Public Holidays.

For short stays will include housekeeping service three (3) times per week.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 803 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.59
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.85
L
Lee Lee • couple • de
10
What truly stood out was the friendliness and professionalism of the staff. Everyone was welcoming, attentive, and genui
Pros:

I had an excellent stay at Fraser Residence Singapore. It offers a perfect combination of comfort, convenience, and outstanding service. The room was spacious, modern, spotlessly clean, and equipped with everything needed for my whole week stay.

2026-06-02 • via Nuitee
I
Izza • couple • sg
8
2026-05-27 • via Nuitee
R
Roland • couple • ch
9
2026-05-27 • via Nuitee
I
Irina • family_with_children • ru
10
Pros:

Perfect quiet location, spacious room with a plenty of facilities, delicious breakfast and snacks in the afternoon, shorts distance from two mrt - stations

Cons:

No hooks for towels in the bathroom

2026-05-25 • via Nuitee
S
Somers • couple • be
9
2026-05-25 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Pros:

Position, swimming pool and kitchen in the room

Cons:

Kitchen could be separate from the room, the "innovative" design solutions tò have a kitchen and a bathroom in the same open space Is not higienics and not comfortable, kitchen should be equipped with dishwasher because the sink Is too small
Some of the personnel Is not really kind

2026-05-25 • via Nuitee
J
Jennifer • couple • au
9
Very homely property for our Singapore stays … highly recommend
Pros:

Fraser’s is superbly located on the river - fabulous walking, great eateries and the MRT all very close by,
The rooms are fabulous with lovely views over the river.
Staff are exceptional - friendly & professional.

2026-05-20 • via Nuitee
D
Dylan • couple • ie
10
2026-05-20 • via Nuitee
G
Gerry • couple • au
6
It was too far from ‘everything’.
Pros:

Nothin

Cons:

Everything.

2026-05-19 • via Nuitee
K
KAZUSHI • solo_traveller • jp
10
2026-05-19 • via Nuitee
M
Martin • couple • au
8
Apartment clean, location good, fair value for money
Pros:

Room was reasonably comfortable, pool good, gym sufficient, pleasant river walks close by, as was rail network, easy to use as was hire car services.

Cons:

Room a little small, lacking comfortable seating, the fitted bench was way to long ( seating for 6 plus?) and poorly padded. Lack of practical storage space. bedside light that couldn't be turned off except by pulling out the wall plug. Breakfast food choices were adequate , but choice somewhat limited.

2026-05-17 • via Nuitee
K
Keiko • couple • jp
9
多分リピートします
Pros:

総じて良かったです。静かでのんびり出来ました。川沿いを朝歩くのは本当に気持ちが良かったです。近くのホーカーにはミシュランを獲得したワンタンがあり、すごく美味しかったです。隣にあるヤンキーチキンライスも美味しかった。
ホテルは清潔で混んでおらず、朝やハッピーアワーもゆったりのんびりとみんながそれぞれ過ごしている感じでした。ビールと白ワインはちゃんと冷えていて、量もたっぷりありました。お酒の揃い方は概ね写真通りかと。部屋には赤ワインボトルがついており驚きました。シンガポールはお酒がとても高いのでこれらのお酒の潤沢さは大変ありがたいと思いました。プールサイドでワインやビールを飲みながら何も考えない時間をゆったり過ごす事ができて本当にリフレッシュ出来ました。汗ばむ事が多いのでドラム式洗濯機乾燥機と浄水器が部屋にあるのも本当に良かった。
ホテルスタッフは清掃係含めて気持ちよく接して下さいました。帰国してから忘れ物に気づき、無事着払いで返送を手伝ってもらいました。ありがとうございました。

Cons:

ここを選んだ決め手はラウンジアクセスと洗濯機、浄水器だったのですが、食事のバリエーションは口コミ通りです。朝はともかく、特にカクテルタイムの軽食は温かいものは基本全くないか、あっても冷凍食品レベルなので期待ゼロにしておく方がいいです。飲食に関するサービスレベルが落ちている事を示唆する様子が見える(炭酸水サーバが使用停止になっているなど)ので、多分ホテル開設当初はもっと良かったのではないかと思いました。部屋にあるカプセルタイプのコーヒーは私の好みではなかったです。ロビーにあるコーヒーは美味しかったので良かったです。ハウスキーピングが毎日ではないのですが、振り返って見ると問題ありませんでした。アメニティの質も含めてトータルで考えると5つ星には多少疑問ですが、これも長期滞在型ホテルとリゾートホテルで持つべき期待値が違うという事だと思います。色々書きましたが、私はこのホテルでトータルとても良い経験をしたので多分リピートすると思います。

2026-05-16 • via Nuitee
Y
Yustina • solo_traveller • au
9
Comfortable and pleasant stay
Pros:

It’s a serviced apartment which has all the amenities of home. Every appliance in the room is of very good quality brand. The pool is lovely, water temperature is just right. Complimentary breakfast, evening snacks and all day beverages are definitely a plus. Best of all, the staff are friendly and helpful especially the 2 ladies at the front desk.

Cons:

If I have to be picky, I would say it’s the location. Singapore is so humid and the nearest shopping mall is Great World. It’s more than 10 minute walk for me. Other than the above, everything else is excellent

2026-05-14 • via Nuitee
B
Bignell • solo_traveller • gb
9
2026-05-14 • via Nuitee
M
Miriam • couple • sk
10
Excellent!
Pros:

Great breakfast, location close to the restaurants and MRT, snacks in the afternoon were a nice touch. Everything was nice and modern, comfortable bedsheets and pillows, comfortable bed.

2026-05-14 • via Nuitee
L
Lisa • extended_group • nc
10
PARFAIT
Pros:

Tout ! L'emplacement, le petit déjeuner, l'apéritif du soir, l'accueil, la chambre, les équipements ...
Tout était parfait !
J'y séjournerai de nouveau avec grand plaisir !

Cons:

Rien tout était impeccable

2026-05-13 • via Nuitee
S
Stefanie • solo_traveller • de
10
2026-05-11 • via Nuitee
A
AnshulGupta828 • solo_traveller • in
9
Wonderful Serviced Apartments Centrally Located In Singapore
Pros:

The property was centrally located with easy access to restaurants, malls, parks and the MRT. The rooms were clean and well-maintained, and equipped with all essential amenities. The breakfast spread was decent, and the 24/7 access to free coffee and juices was a huge plus. We were travelling with a toddler, and it was a very convenient stay for us. The staff was very accommodating and helpful, and they allowed us early check-in and late check-out when asked for.

Cons:

Nothing major. Just that the room we stayed in was a bit on the smaller side, and the translucent bathroom and toilet doors were a tad bit inconvenient.

2026-05-10 • via Nuitee
V
van wijk • couple • nl
9
Uitstekend bevallen met name door de ligging, hygiene, vriendelijk personeel etc.
Pros:

De locatie van het verblijf is ons uitstekend bevallen. Fraai uitzicht en nabij de metro. Centraal gelegen en vriendelijk personeel. Kamers worden 3x per week schoongemaakt en zijn van alle gemakken voorzien

Cons:

Het enige wat ter verbetering is het ontbijt. Uiteraard is dit persoonlijk, maar we vonden dat het aanbod wat beperkt was voor de gemiddelde Europeaan.

2026-05-07 • via Nuitee
R
Robyn • couple • au
10
Location exceptional as are the staff
Pros:

The staff the most. Roderick and Thulasi especially. Exceptional service from very kind beautiful staff

Cons:

Nothing

2026-05-06 • via Nuitee