Ayom Suite

Hotels
9.7 (201 reviews)
6 Jalan Gili Asahan Udayana Boulevard , Mataram , ID

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Laundry
Express check-in/check-out
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Clean and comfortable rooms
Excellent amenities
Cons:
Noise from nearby mosques

Categories

Cleanliness
9.62
The rooms are consistently described as clean and tidy.
Service
10
The staff is frequently noted as friendly, approachable, and helpful.
Location
9.12
The hotel is conveniently located, though proximity to mosques may cause some noise.
Room Quality
9.62
Rooms are spacious, comfortable, and well-maintained.
Amenities
9.62
Amenities include a well-maintained pool and fresh snacks served.
Value for Money
9.62
Guests feel they got good value for the quality offered.
Food and Beverage
10
Food is highlighted as amazing with great variety and quality.
Overall Experience
10
Guests overwhelmingly enjoyed their stay, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:47

Property Description

Luxurious Accommodation
Ayom Suite in Mataram offers a luxurious stay with air-conditioned rooms, flat-screen TV, and private bathrooms, ensuring a comfortable experience for guests.

Convenient Amenities
Guests can enjoy free private parking, room service, and a 24-hour front desk, making their stay hassle-free and enjoyable. The on-site restaurant and bar provide delicious dining options and a relaxing atmosphere.

Scenic Surroundings
Located near Bangsal Harbour and Narmada Park, Ayom Suite offers a peaceful retreat with a beautiful garden and terrace. Explore the nearby attractions or simply unwind in the serene ambiance of the hotel.

Book your stay at Ayom Suite now for a memorable and delightful experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 201 reviews
Cleanliness: 9.62
Service: 10
Location: 9.12
Room Quality: 9.62
Amenities: 9.62
Value for Money: 9.62
Food and Beverage: 10
Overall Experience: 10
M
Matteo • solo_traveller • it
9
2026-09-16 • via Nuitee
M
Markus • solo_traveller • de
9
Pros:

Tolles Personal und leckeres Essen. Alles ist schön gestaltet.
Der Service ist außerordentlich gut

Cons:

Unser Zimmer ist schon etwas in die Jahre gekommen, aber trotzdem sehr gepflegte

2026-09-14 • via Nuitee
W
Wendy Lilianne F • couple • be
10
Pros:

Een zeer mooi hotel in het drukke dorp. Een oase super zen. Super lekker eten mooie locatie. Heel proper. Fijn zwembad. Lieve mensen

2026-09-13 • via Nuitee
F
Faisal • solo_traveller • sg
9
Exceptional Hospitality, Fantastic Food & a Stay We Wished Was Longer
Pros:

We had a wonderful stay at Ayom Suite, and our only regret was that we stayed for just one night!

From the moment we arrived, our host, Jessica, was incredibly warm, friendly and accommodating. We were travelling as a family with our elderly mother and our 9-year-old son, and we truly appreciated how attentive Jessica was to our needs. Her genuine hospitality made us feel very welcomed and comfortable throughout our short stay.

Another highlight was definitely the food at the restaurant. The meal we had there was fantastic and easily one of the most memorable meals of our trip. The quality of the food, together with the lovely atmosphere and excellent service, made dining there an experience in itself.

The suite was comfortable and provided a lovely setting for us to relax as a family. We genuinely wished we could have stayed for more than one night, as our time at Ayom passed far too quickly.

One thing guests may wish to be aware of is that Ayom is located near several mosques, so the calls to prayer can be heard, including at certain times when guests may be resting. However, we really appreciated that Ayom had thoughtfully anticipated this and provided earplugs for guests. It was a small but considerate touch that showed how attentive they are to their guests’ comfort and peace.

Overall, we had an excellent and memorable experience at Ayom Suite. Between Jessica’s warm hospitality, the fantastic food and the thoughtful attention to guests’ needs, our brief stay left a very positive impression on us.

Thank you, Jessica and the Ayom team, for making our one-night stay such a lovely one. We only wish we could have stayed longer, and we would happily return! ❤️

Cons:

Nothing

2026-09-09 • via Nuitee
C
Cheuk Yiu • couple • hk
9
2026-09-04 • via Nuitee
E
Elaine • couple • nl
10
Fantastisch!
Pros:

Gastvrijheid, vriendelijkheid en echt fantastisch eten. Nog nooit zulke goede service gehad.

Cons:

Niets

2026-08-27 • via Nuitee
W
Wenqian • couple • au
10
Excellent facilities and perfect location and best service!
Pros:

Very focused on details. Prepared almost everything we needed.

2026-08-26 • via Nuitee
I
Ilse • couple • nl
9
Helemaal super
Pros:

De mens zijn heel erg aardig en behulpzaam

Cons:

Niks. Er is een moskee in de buurt maar we kregen zelfs oordopjes dus niks gemerkt (vroeg wakker worden).

2026-08-26 • via Nuitee
A
Alberto • couple • es
10
2026-08-20 • via Nuitee
E
Eva • couple • be
9
Pros:

Proper, mooie kamer, vriendelijk personeel, lekker ontbijt, fijn zwembad.

Cons:

Tip: meer ligstoelen aan het zwembad zouden handig zijn.

2026-08-14 • via Nuitee
N
Noa • couple • nl
9
2026-08-13 • via Nuitee
A
Agata • solo_traveller • gb
10
2026-08-10 • via Nuitee
R
Rüya • solo_traveller • de
8
Pros:

The staff is really friendly and will help you out with anything. The tv has netflix (already logged in!) that you can use right away which is a nice service! Room and anything else is clean. And: Every hotel needs someone like May, she is literally doing every job: reception, communication, serving food...

Cons:

As the bathroom is half opened, you have to deal with some mosquitos. We had a balcony but you're actually looking to a wall with some plants, could be nicer. Scooter rental not possible in the hotel so you need to rent somewhere else, which in Mataram, somehow, is not as easy as anywhere else.
You should know that the hotel is more like in a local area, there are not touristic things around. There is a mall and mosques of course but if you wanna head to beaches, you need to drive a bit.

2026-08-09 • via Nuitee
J
Julie • solo_traveller • fr
9
2026-08-04 • via Nuitee
亭 • couple • tw
10
2026-07-24 • via Nuitee
R
Rik • solo_traveller • nl
10
Pros:

Geweldig hotel met geweldig personeel! Dit was voor ons het beste hotel op Lombok!

2026-07-21 • via Nuitee
V
Vania • extended_group • id
10
Just perfect 💯
Pros:

The room, the helpful staffs, the foods = 💯

Cons:

We could hear constant sounds everytime the wardrobe in front of our room opened. Need more sun beds by the pool, by now there are only two available

2026-07-21 • via Nuitee
M
Monique • family_with_children • nz
10
We really enjoyed our stay, the staff made it especially good they are all so happy and welcoming. You couldn’t ask for
Pros:

The staff were amazing, the rooms were very nice and clean. Good aircon that wasn’t noisy. Everything was well thought out. The food at the restaurant was delicious.

2026-07-21 • via Nuitee
G
Goijen • couple • nl
10
Clean and perfect service
Pros:

The hospitality and the service of the staff is unmatched. They exceeded our expectations big time. Everything was very clean and tidy and the staff was very helpful. Big reccomendation, the location is on the side of the city so not too busy and secret gilli tour and Senggigi are doable activities from here, not to far.

Cons:

Nothing to say, except some more sunbeds at the pool

2026-07-20 • via Nuitee
M
Masha • couple • de
10
2026-07-15 • via Nuitee