Kazakiwi

Hotels
8.4 (1683 reviews)
13 Rue de Strasbourg , Luxembourg , lu

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast variety
Cons:
Small rooms
Mediocre cleanliness
Noise issues

Categories

Cleanliness
7.68
Some reviews mention mediocre cleanliness and issues with the room quality.
Service
9.15
Positive feedback regarding helpful and friendly staff throughout the reviews.
Location
9.19
Multiple reviews highlight the excellent location close to public transport and attractions.
Room Quality
7.14
Mentioned issues included small room sizes and complaints about air quality.
Amenities
8.67
Amenities like toiletries and availability of water were positively noted.
Value for Money
8.13
Opinions vary; some feel the quality matches the price, while others expect more.
Food and Beverage
8.68
Several reviews praise the breakfast and variety offered.
Overall Experience
8.55
Overall satisfaction is reflected in the desire to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:57

Property Description

Prime Location in the Gare District
Located conveniently in the Gare district of Luxembourg, Kazakiwi offers easy access to transportation hubs and stunning city views.

Modern Amenities and Comfort
Guests can indulge in luxury at this 4-star hotel, with air-conditioned rooms featuring flat-screen TVs, coffee machines, and free WiFi. The private bathrooms are equipped with all essentials, ensuring a comfortable stay.

Exceptional Service and Multilingual Staff
With a 24-hour front desk catering to guests in English, Spanish, French, and Italian, the staff at Kazakiwi are dedicated to providing top-notch service and assistance throughout your stay.

Book now at Kazakiwi for a memorable and convenient stay in Luxembourg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1683 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
A
Annie couple au
10
Good location and friendly staff
Pros:

The location, the bed and the atmosphere

Cons:

Surrounding street; but location wise is good.

2026-06-20 via Nuitee
J
John solo_traveller ie
8
2026-06-20 via Nuitee
J
Janet extended_group gb
9
Pros:

The location was very handy for us as we were travelling by train. Lovely hotel with lots of thoughtful details like the beautiful shower gel and body lotion in the rooms. The reception staff were delightul and very helpful. Breakfast delicious.

Cons:

The cleaning was very half-hearted. Bathrooms not wiped down, toilet rolls not replaced so we had to go hunting for them. Such a shame that this spoils a great place.

2026-06-18 via Nuitee
S
S Flinders couple au
9
2026-06-16 via Nuitee
K
Kate solo_traveller gb
7
Pros:

The location was great - very close to the train station. Staff was very helpful when the remote control batteries had to be replaced late in the afternoon.

Cons:

The room was on the smaller side, there was a smell of sewage in the bathroom and blackout curtains didn't close all the way.

2026-06-15 via Nuitee
E
Emily solo_traveller gb
9
2026-06-14 via Nuitee
V
Vladyslav couple fr
7
2026-06-13 via Nuitee
晓雪0706 solo_traveller cn
7
早餐备货不足,让人生气
Pros:

位置好,给客服邮件回复超快,服务态度很好,提前3星期写邮件提的小要求都记住了,非常棒

Cons:

早餐7点开始,我们8点刚过就来吃了,虾饺竟然没了,我们又不是快收餐了才来的,刚开始早餐才过了这会时间就没了,怎么都说不过去
床边的柜子要小心撞到头,有点尖

2026-06-13 via Nuitee
F
Fabio solo_traveller it
8
2026-06-13 via Nuitee
V
Verena solo_traveller de
8
2026-06-10 via Nuitee
I
Inga solo_traveller de
8
2026-06-09 via Nuitee
J
Julia couple de
10
2026-06-06 via Nuitee
S
Sissel couple no
7
Nice 4 star hotel with all the necessities. Close to shopping (1-2 km), and close to the beautiful valley.
Pros:

Close to transport

Cons:

Nothing

2026-06-06 via Nuitee
I
Iadh solo_traveller gb
7
Great location, but very small rooms.
Pros:

A very good location, with easy access to all parts of the city and close proximity to the train station. Despite this, the room was impressively quiet. The air conditioning worked well, which made the stay comfortable. Breakfast was enjoyable, and some members of staff were helpful and welcoming. I also appreciated the lounge area on the top floor, which was a nice place to relax.

Cons:

The room was extremely small for a double room. Due to its attic-style layout, a significant portion of the already limited space was taken up by the sloped ceiling, making it difficult even to access the small window. The furniture (bed and chair) felt oversized for the room, which further reduced the usable space.

Some practical aspects could also be improved: some wardrobe hangers were placed unusually high and difficult to reach, even for someone fairly tall. Additionally, the bed and pillows were not very comfortable.

A notable drawback was the absence of a mini-fridge, which is somewhat surprising for a hotel advertised as 4-star.

2026-06-05 via Nuitee
C
CARLOS couple es
9
2026-06-03 via Nuitee
B
Benali couple pt
10
2026-06-03 via Nuitee
K
Koca solo_traveller tr
10
2026-06-01 via Nuitee
M
Michele couple us
5
2026-06-01 via Nuitee
B
Barry solo_traveller au
9
Pros:

The place is just the right size, with a boutique feel and a lovely facade.

Things were tricky when we arrived - it was hot, we had a top-floor room, and the a/c wasn't cutting it But the marvellous Margarita offered us a cooler room to get us through the first night, then moved us to a great room the next day. A lot of extra care went into making our experience as good as it could possibly be. As a result, we love Kazakiwi, its staff and its urban chic. Fantastic!

2026-05-28 via Nuitee
C
Cynthia Reis Alvim Costa solo_traveller br
9
Pros:

Bem perto da Estação Central de Luxemburgo. Excelente café da manhã! Quarto confortável, limpo e moderno. Staff muito simpático!

2026-05-28 via Nuitee