Reikartz Astana

Hotels
7.8 (1221 reviews)
Zhanibeka and Kereya Khanov Str, 18 , Astana , kz
+7 7172 42 22 01

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Tasty buffet breakfasts mentioned by several guests
Friendly, attentive staff
Convenient location (near airport, LRT, restaurants)
Ample towels and toiletries; some rooms described as spacious
Good value for money
Nearby Georgian restaurant
Cons:
Noise issues (karaoke, courtyard, poor soundproofing)
Air-conditioning problems or uneven cooling
Inconsistent cleanliness / reports of dirty rooms
Unreliable Wi‑Fi
Old/broken bathroom fittings and wet bathroom floors
Breakfast timing and communication problems
Firm mattress in one room

Categories

Cleanliness
7
Mixed reports: some guests praised cleanliness and ample towels, while others reported dirty rooms, issues with towels and a broken tile in the bathroom.
Service
8.8
Generally praised as very friendly and attentive; one complaint about poor communication between reception and the restaurant and missing towels/water for additional guests.
Location
9
Consistently positive: convenient location near the airport, LRT, shops and restaurants (notably a nearby Georgian restaurant), easy taxi access to city sights.
Room Quality
6.5
Mixed to negative: some rooms described as spacious and comfortable, but multiple issues reported (old/poor repairs, wet bathroom floors, broken tiles, noisy rooms, poor soundproofing, mattress firmness, AC problems).
Amenities
7.5
Generally good amenities noted (towels, robes, slippers, toiletries), but concerns about unreliable Wi‑Fi, AC coverage and occasional lack of hot water.
Value for Money
8.8
Multiple guests highlighted a very good price-to-quality ratio and overall positive impressions for the price paid.
Food and Beverage
7
Breakfast widely mentioned: several guests praised tasty buffet-style breakfasts, while others reported meager offerings or missed breakfasts due to timing/communication issues.
Overall Experience
7.8
Generally recommendable with positive staff, location and breakfasts, but drawbacks (noise, some cleanliness/room defects, Wi‑Fi/AC issues) limit a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:42

Property Description

Luxurious Accommodation
The REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA offers bright, air-conditioned rooms with elegant decor and modern amenities, ensuring a comfortable stay for guests.

Culinary Delights
Indulge in a culinary journey at the Soprano Restaurant, offering a blend of Kazakh and European cuisine, or explore Chinese and Italian flavors at Turandot and Bolognese Restaurant. Enjoy a relaxing coffee at Shafran Café, catering to all tastes.

Convenience and Accessibility
With a prime location on the left bank of Ishim River and proximity to major attractions like the Bayterek Monument, guests can easily explore the city. Additionally, the hotel provides excellent facilities for weddings, banquets, conferences, and easy access to public transportation.

Book your stay at REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA for a memorable experience in Astana.

Important information:

Please note that the spa center works from 07:00 until 20:00.

Please note that check-in from 00:00 until 6:00 is possible at surcharge (100% of the daily rate). Check-in from 6:00 until 14:00 costs 50% of the room rate.
Late check-out from 12:00 until 18:00 costs 50% of the room rate. Check-out after 18:00 is possible at 100% of the room rate surcharge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 1221 reviews
Cleanliness: 7
Service: 8.8
Location: 9
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8.8
Food and Beverage: 7
Overall Experience: 7.8
S
SHINJU • couple • jp
10
2026-08-15 • via Nuitee
Айгерим • solo_traveller • kz
10
2026-08-13 • via Nuitee
Федор • solo_traveller • kz
9
2026-08-12 • via Nuitee
M
Mako • couple • jp
7
2026-08-11 • via Nuitee
Санат • solo_traveller • kz
7
Pros:

Таңғас күшті

Cons:

Ремонт слишком старый.

2026-08-10 • via Nuitee
A
Asanov • couple • kz
10
2026-08-10 • via Nuitee
Алмабек • family_with_children • kz
1
2026-08-08 • via Nuitee
A
Amirbek • solo_traveller • ae
9
2026-08-03 • via Nuitee
Ерлан Мухамбетов • solo_traveller • kz
9
2026-07-23 • via Nuitee
S
Shukhrat • solo_traveller • se
10
2026-07-22 • via Nuitee
B
Basil • family_with_children • sa
9
2026-07-22 • via Nuitee
V
Vitaliy • solo_traveller • kz
8
Pros:

Завтрак

Cons:

Чистота номера и полотенец

2026-07-22 • via Nuitee
Ольга • solo_traveller • kz
1
2026-07-21 • via Nuitee
N
Nurlan • solo_traveller • kz
8
2026-07-21 • via Nuitee
I
Iakov • solo_traveller • kg
8
2026-07-18 • via Nuitee
S
Sofia • couple • kz
10
2026-07-16 • via Nuitee
M
Mirgul • solo_traveller • kz
2
Cons:

Не работающий кондиционер, из окна очень громко слышно караоке, плохой запах в номере, скудный завтрак

2026-07-13 • via Nuitee
A
Alyona • solo_traveller • de
9
Pros:

..

Cons:

.

2026-07-10 • via Nuitee
E
Erkinzhan • couple • kz
10
Очень удобно, чисто, вежливо
Pros:

Чисто

Cons:

Все понравилось

2026-07-09 • via Nuitee
C
Corinna • family_with_children • de
7
Trotzdem war der Aufenthalt sehr angenehm.
Pros:

Die Lage und die Sauberkeit

Cons:

Die Kommunikation zwischen Rezeption und Restaurant für das Frühstück war nicht gut, da unterschiedliche Uhrzeiten mitgeteilt wurden und wir somit teilweise das Frühstück nicht mehr einnehmen konnten. Trotzdem, dass wir vier Personen in einem Familienzimmer gebucht und bezahlt haben, wurde dies nicht berücksichtigt in Bezug auf Handtücher und Wasser zum Trinken. Sehr schade.

2026-07-08 • via Nuitee