Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Hotels
•
IHG
9 (1909 reviews)
1 2 NADI BAY ROAD, WAILOALOA BEACH, Nadi , Nadi , FJ
679-6700700

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Facilities

Free breakfast
Meeting rooms
Boat tours nearby
Fitness facilities
Paddleboard on site
Parasailing nearby
Books
Area rugs in public areas
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Cons:
Food quality
Service delays

Categories

Cleanliness
8.46
Rooms were clean, but some maintenance issues were noted.
Service
9.43
Staff were friendly and helpful, but there were some slow service issues.
Location
9.47
Great location, ideal for family vacations.
Room Quality
8.92
Most rooms are clean but issues with availability and comfort of roll-out beds.
Amenities
9.45
Great pool area and facilities, though the dining options need improvement.
Value for Money
8.91
Generally good value, but some room discrepancies may affect perception.
Food and Beverage
7.96
Quality of food in fine dining was disappointing; breakfast buffet was better.
Overall Experience
9.43
Overall a positive stay with memorable family moments despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:31

Property Description

Escape to paradise at Crowne Plaza Fiji Nadi Bay Resort & Spa, where relaxation meets luxury.

Indulgent Spa Treatments: Immerse yourself in rejuvenating massages, body treatments, and luxurious facials at our world-class spa, designed to elevate your tranquility.

Recreational Paradise: Dive into fun with our five sparkling outdoor swimming pools, featuring a thrilling waterslide, or maintain your fitness regime at our fully-equipped fitness center.

Culinary Delights: Savor the authentic Italian cuisine at La Bottega, or unwind with room service at your leisure. Don't miss our swim-up bar and two lively lounges for the perfect evening experience.

Come experience the ultimate getaway—book your stay today and create unforgettable memories!

Important information:

  • Pool access available from 6:30 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 1909 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
C
Cunningham • family_with_children • au
10
One to remember
Pros:

Nice and comfortable rooms. Beautiful and clean environment.

2026-06-13 • via Nuitee
S
Shari • couple • nz
9
2026-06-13 • via Nuitee
A
Aida • solo_traveller • au
8
2026-06-13 • via Nuitee
T
Tess • family_with_children • nz
6
Great accommodation for families
Pros:

Great rooms, especially for families. Great pools!

Cons:

Food and Service

2026-06-13 • via Nuitee
L
Lo • couple • au
10
2026-06-13 • via Nuitee
B
Brooke • family_with_children • nz
8
2026-06-13 • via Nuitee
S
Stephan • solo_traveller • ch
8
2026-06-11 • via Nuitee
S
Sarah • family_with_children • au
4
Wouldn't recommend
Pros:

The property itself is gorgeous, it's a very short drive from the airport (15 min max), the pools are great and the vibes especially around Urban Sugar Cafe are fantastic. Breakfast was great and in general I enjoyed the food that i ate in the restaurants.

Cons:

Service was very hit and miss. From when we initially checked in, the front desk clerk made an error and accidently charged us an extra holding charge and this charge was almost equal to the amount we owed for the entire stay. She said we had to wait until the following day to fix this error with the manager. While it was fine for us if someone doesn't have a high limit on their credit card that would have meant their card was maxed out just from checking in. We ended up chasing this up a few days later but it still took 2 days for the charge to drop from the card. The biggest issue we had was with the laundry service. We called before 9am for the laundry to be picked up (which was what we were told to you) and we ticked the box for express (4 hour service) but in the end it took 9 hours for the laundry to be delivered. We were called 3 times to pick up the laundry from reception but the first two times we went the front desk clerks were confused and had no idea who had called us as our laundry was still not there. My final complaint is the general rude/strange behaviour of certain staff members. On our final night we went to the tour desk to book a taxi and we were asked to go back to the front desk to pay. My cousin asked the staff member how her shift was and she was told 'it's been a long day' in a very rude tone to the point that the staff member next to her was shocked and then started giggling. Also had bad service at the Azura cafe despite the fact that there was no one in the cafe at the time. It sucks because we had a good time at other spots such as Urban Sugar and La Bottegga.

2026-06-11 • via Nuitee
B
Barbara • couple • au
8
Very nice hotel and very relaxing environment.
Pros:

Very friendly staff. Good breakfast. Great Pools. Our room very spacious .

Cons:

Poor access to the pools. Very expensive restaurants and extras. Eg Some pool umbrellas.
Our room could have done with a sponge for the kitchen and a tea towel.

2026-06-08 • via Nuitee
E
Ed • family_with_children • gb
2
2026-06-08 • via Nuitee
D
Diane • solo_traveller • au
7
2026-06-07 • via Nuitee
J
Jane • couple • us
10
Pros:

Breakfast was great.

2026-06-07 • via Nuitee
C
Chiara • couple • au
10
2026-06-07 • via Nuitee
S
Shazma • solo_traveller • fj
8
Pros:

Everything was good staffs were friendly

Cons:

Buffet wasn't too good

2026-06-07 • via Nuitee
N
Noldy • couple • nz
10
Loved it!
Pros:

Location, clean and modern

Cons:

Bar having run out of asahi zero while Theresa’s done up at the other bar. Restocking a little sooner may be good?

2026-06-06 • via Nuitee
C
Clarence • solo_traveller • au
10
2026-06-05 • via Nuitee
P
Pili • couple • au
10
2026-06-05 • via Nuitee
L
Lopasi • couple • nz
10
2026-06-05 • via Nuitee
S
Sami • family_with_children • fj
8
Pros:

Breakfast is the best out of all hotels in Nadi

2026-06-04 • via Nuitee
P
Penny • family_with_children • au
10
Beautiful location and friendly staff
Pros:

The resort and facilities were beautiful

Cons:

Nothing

2026-06-03 • via Nuitee